Spillstattstrasse 26, 3818 Grindelwald, Switzerland
#204 of 268 Holiday rentals in Grindelwald
Guests' ChoiceBased on 39 apartment reviews
7.3Cleanliness
7.2
Comfort
7.5
Location
9.0
Facilities
6.9
Staff
6.8
Value for money
6.4
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 2 June 2025
Cosmin
FranceVery basic furniture, creaking noise in the whole chalet whenever someone walks (and the top and bottom apartments were used by other families). Very basic equipment (no toiletries, no spare coffee or tea bags). Very few electric sockets, etc.
Nice view, very big rooms for a mountain chalet.
Stayed in May 2025
Reviewed: 23 April 2025
Mark
Irelandfor some reason some electric points would not work for charging phone/tablet etc.
easy access to town centre
Stayed in April 2025
Reviewed: 2 May 2024
Nissim
IsraelIt seems that we got a different appratment than the one on the pics. We had to climb with our suitcases on the stairs and it wasn't mantioned on the order. The place was basicly cleaned. The oven was dirty and there were spiderwebs in some places.
It's placed in a good spot with great view. There is a free parking available.
Stayed in April 2024
Reviewed: 30 March 2024
Victoria
SwitzerlandFacilities are tired, and little English communication.
Location!
Stayed in March 2024
Reviewed: 20 March 2024
Jarno
FinlandCoffee machine was broken and it should get fixed but nothing happened during the week.
Stayed in March 2024
Reviewed: 18 June 2023
Shaista
QatarI was not sure about my arrival time. And I didn't communicate in advance. The responsible person was not available, No one answered the door so I went upstairs, found the rooms unlocked, dared to leave my luggage and went out, came back at 5 pm, found the husband of the lady and he let me in, limited English, kind of rude appearance, was clueless but thankfully let me in.A couple of nights later another family showed up and the same drama happened to them, and then some other lady got in touch with me saying that she had the bookings mixed up, but she had moved my things around. LATER booking.com clarified my booking and I stayed as I had payed a good amount of money. Safe to say I shall not be booking a private chalet anytime soon as it was nerve wrecking.
The chalet was well located and prepared to receive guests. Good amenities.
Stayed in June 2023
Reviewed: 7 December 2022
Maggie
United KingdomLocation is perfect. view is perfect. everything we need is there. property is old challet, full of history, which also means if you have problem with sleep, please do not choose challet! We arrived quite late on the first day. owner christane leave a note for me by the entrence and also came down stairs to meet us even she just received not good news from hospital. English is not her native language but she love to chat with us and give us well around tour of the apartment. The good thing is to have a stroll in early morning. It is magic!
Stayed in September 2022
Reviewed: 2 October 2022
Susan
United Kingdompoor fixtures and fittings -tap broke on first use ( was fixed following day ) dirty pans from previous occupants
close to centre and amenities
Stayed in October 2022
Reviewed: 9 July 2025
Rachel
United StatesThere was no soap for the shower and no hand towels in the kitchen or bathrooms. Just one towel per person.
The location is amazing. Close to all the fun stuff but separated enough that it’s quiet at night. Close to the train station. Instructions were good so never even had to deal with anyone!
Stayed in July 2025
Reviewed: 1 June 2025
Sinan
TurkeyThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 4 September 2024
Giridhar
CanadaWe have to call the landlord after climbing up the mountain. Didn't know who to contact or which apartment that we booked...Called the number on the booking and then we had access to the unit. Was very confusing as I didn't experienced anything like that before !
Nothing much
Stayed in August 2024
Reviewed: 13 August 2024
Timothy
United KingdomThe chalet was not only tired in the furnishings, decor and facilities. It was also filthy, we had to clean the previous visitors food out the fridge and clean all the surfaces before we used them. We used all of our own crockery and cutlery due to the state of the drawers. The chalet was full of cobwebs and poorly lit. There is no evidence of a fire alarm or any detection. We were disturbed by a rude man who lives in the same building to ask our children to walk more quietly, the same person went on to use power tools into the night preventing our children from sleeping. The chalet is in a general state of disrepair and the reviews do not reflect the current state of the building - do not book.
The location of the chalet is exceptional, it has wonderful views (which we would have enjoyed had we been able to use the balcony seating area, we found false nails and general rubbish here).
Stayed in August 2024
Reviewed: 24 March 2024
Teck
MalaysiaThe host did not leave any instructions or house rules so let me help you out here. But before we get there let's go over my experience. Upon arrival, we did not meet our host and had a chat with the neighbours - apparently we should check which chalet door is open and check ourselves in. If the neighbours gave this advice it must have happened frequently. I did make this booking stating we have a child. First day child is excited running around. In a few minutes an angry Swiss man bangs on the front door and shouts at me, he is furious about the sound and wants us to keep it down. I thought he may be the other guests downstairs and we control the child. In the house we are provided keys to the front and back door. There is a clothes drying rack in the toilet and a laundry room outside the back door. That night when doing light laundry the angry Swiss man came back in his shirt and briefs for another round this time of cursing. When I somewhat calm him down to communicate he said that the laundry room was private property. To my defense there was no notice and the room was accessible. He then proceeds to storm into my floor and confiscated the back door key. We see him later at the back with a lady and we asked can you guarantee that no one is going to walk into our rooms at any time and we get the answers that the back portion of the chalet which is still accessible from the street by stairs is private and on one will come into our rooms. To give this property layout some context the chalet is laid out parallel to the street, front door is located at the right, back door is located at the left. So the house rules (this is theoretical and the host should just confirm or post their own or leave a note or greet their guests) 1. Laundry room is off limits, do not use it. 2. If you travel with kids ask them to walk normally around the chalet, it may annoy the other guests. 3. Cleaning supplies are in a closet in the main bedroom. 4.
The location is great and the chalet is clean.
Stayed in March 2024
Reviewed: 29 August 2023
Vasileios
GreeceA very unpleasant stay apart from the location and two cute cats living on the premises. First of all, while the room is called "..room with mountain view" there is no mountain view from the room. Secondly, the owner is not helpful at all, more like non-existent. When we arrived, while they had not answered our text message about the time of arrival, we kept calling so that we could be guided to our room - they had provided no information whatsoever on how to enter the room and which was our room. By sheer luck and based on some photos on Booking, we guessed which was our room, opened the unlocked door and the key was on the table. We had it easy, as one day late at night some young women were frantically looking for their room as well, in complete darkness. When we managed to enter the room, we came across many and unpleasant surprises. The chalet is crawling with spider webs (one huge spider on the door is what greeted us when we arrived) both on the outside and on the inside. And it's not the "it's the country, obviously there'll be spiders" type, all walls and ceilings were covered with them, as well as the spaces under the (very worn out) furniture. There were tons of dust, making it actually hard to breathe, especially if there's an asthmatic person staying with you. The bathroom ceiling had mold and the beds were extremely soft and uncomfortable. Moreover, the internet was not working when we arrived and obviously we needed it. We kept calling and messaging the owner for hours, to no avail. The whole first day was spent without a working internet connection - thankfully, it was fixed on the second day (still, no contact from the owner). In short, it was an unpleasant stay. They advertise their old great ratings, but recently they have been getting only low ratings.
Stayed in August 2023
Reviewed: 15 August 2023
Diana
RomaniaWe paid for the property but the host changed our dates 2 weeks before our arrival, it took many calls with Booking Support to get my dates changed back and to receive a part of my money back from the extra charge (I'm sorry for the loss of the owner but this is not ok to change the dates). The apartment was dirty, mold in the bathroom, smelled like fire due to the fire place and so on.
The location is good near the train station and not far from the supermarket. There is also a parking space for your car.
Stayed in August 2023
Reviewed: 9 August 2023
Steven
United StatesEverything including the smell of the space. Burnt wood stove stinks. Left us coughing!
Nothing I don’t know this facility could be rated a 9.1. I would only give it a 5.0 or less rating. This was the worst place of my entire trip.
Stayed in August 2023
Reviewed: 13 July 2023
Margaret
United KingdomA man who lived in the same block has access to your apartment and we were sat watching TV one night he let himself in without invitation scaring my husband needlessly say we left early as we didn't feel safe the owner of the apartment is aware of this incident
Good location
Stayed in July 2023
Reviewed: 30 May 2023
Julie
United StatesVery convenient location with excellent amenities. We loved our stay here and would return anytime.
Stayed in May 2023
Reviewed: 21 May 2023
George
LuxembourgEverything was perfect. Thank you so much once again.
Stayed in May 2023
Reviewed: 11 May 2023
Paul
MaltaNothing
The place is very spacious. Very close to the train station max 6 min away. Very welcoming host.
Stayed in May 2023
Reviewed: 2 May 2023
Sunny
Singaporenil
Apartment with a good view, Friendly and helpful host, Comfortable bed, Kitchen with full utility, Clean, Good location
Stayed in April 2023
Reviewed: 23 April 2023
Hayley
Australia.
Lovely warm welcome, lots of space and everything we needed for a lovely stay. Exceeded expectations for value .
Stayed in April 2023
Reviewed: 15 April 2023
Sameer
IndiaAll ok.
Location was good. 5 mins walk from the station
Stayed in April 2023
Reviewed: 9 April 2023
Dimitrios
Greecei cannot find something that i didn't like
the house was very good. we loved the wood burning stove. the location is perfect, 10 minutes away from everything. Very warm place
Stayed in April 2023
Showing 1 – 25
Sydney, Australia
Amman, Jordan
Petrovice u Karviné, Czech Republic
Taipei, Taiwan
Dublin, USA
Harrachov, Czech Republic
Yufu, Japan
Beerzerveld, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content