breakfast was very crowded and lack of space, food was of limited variety.

friendliness and professionalism of recepation staff, parking rate was very reasonable

Stayed in August 2025

Phone call from front desk to warn us we were late checking out and could be charged. It was literally 30 seconds.

Good location, nice clean room.

Stayed in August 2025

The balcony, we got the room at the building behind, 2nd floor, its not what i imagine (to stay at one of the room of what i look at the exterior) we got the balcony just looking at parking lot, some house and some sky. The people from parking lot can see thru I coming out from bathroom if i didnt pull the blinds.

Swiss type of hotel, beautiful exterior and garden in front but not accessable. The breakfast are nice. The reception lady is kind and warm. Bed are comfy. Bus stop are literally in front of the hotel. Another line’s bus stop are 200m away too. I think this is pretty cheap compared to near the centre.

Stayed in June 2025

too hot, no lift on 3rd floor

accessible by bus

Stayed in August 2025

Nothing really

The place was indeed exceptional with amazing views. A short walk from the station

Stayed in June 2025

No milk cartons only powdered creamer, no good for tea. Stay was expensive for the facilities but you were paying for the view.

Views of the jungfrau. Adequate size room with kettle etc that you would need

Stayed in August 2025

Morning shift front-desk not much observing surroundings or greeting guest. Pity as evening front-desk colleague was very helpful and experienced!

Excellent location, Chalet-type traditional building

Stayed in August 2025

During our stay there was a small hiccup with our room door not being fully closed after cleaning, but the staff were very apologetic and attentive once we mentioned it, which we appreciated.

This hotel offers a nice traditional chalet experience in a great location—close to the city centre, Interlaken West train station, and the ferry terminal. Our room was very basic with a small bathroom, but it had a beautiful view of the Alps and Jungfrau, which was a real highlight. Breakfast was simple but decent, served in a cosy breakfast room that added a nice touch of charm. Overall, it’s a no-frills place—nothing wow, but perfectly fine for a short stay in Interlaken.

Stayed in August 2025

During this time of year, I was given a large rooftop room on the 3rd floor. The elevator only goes up to the 2nd floor, so you have to climb the rest on foot. The bad thing the room had no air conditioning, and with daytime temperatures reaching 30–33°C, becaue it wooden room and rooftop it felt like staying in a sauna. The two small fans provided did not work properly, making the heat unbearable. The bed was advertised as a double, but in reality it was two separate movable single beds pushed together, which was uncomfortable. Unfortunately, I had to spend 3 nights in these conditions because no other hotels were available. Given the hot weather and bed setup, I feel the stay was not good value for money. The breakfast was limited but acceptable. I think in cold weather condition might be good option

The hotel’s location is excellent—about a 10-minute walk from Interlaken West Station, with buses stopping right in front of the property. They provided a card that covered certain levels of local public transportation within Interlaken city, which was convenient. The reception staff were very kind and supportive.

Stayed in August 2025

Breakfast was very plain. Some staff were quite cold and even arrogant.

We had a room with the mountain view and the view was great. Some staff was very friendly and helpful.

Stayed in August 2025

Very thin walls so the first night wasn’t the best sleep.

Friendly staff, great location for buses and trains.

Stayed in August 2025

The bathroom door in the room was screeching loudly when opened/closed. The room looked a bit outdated.

Very good location close to the Interlaken West Station and walking distance to basically everything in the town. Very nice and helpful staff. A comfortable room with nice armchairs and tea/coffee-making facilities.

Stayed in August 2025

Very well located close to Interlaken West Train Station.

Stayed in July 2025

Vegan breakfast options were limited (eg no plant-based milk alternatives)

Traditional chalet-style hotel with a good breakfast. Use of microwave was a bonus, as it meant we could avoid expensive restaurant meals. Quite dated but we didn't expect modern and it was clean and comfortable enough.

Stayed in July 2025

Breakfast items (e.g. cheese) should be replenished more promptly. No wholemeal bread for breakfast.

Breakfast: good coffee, nice bread, yoghurt, fruit salad, selection of cold meat, boiled eggs etc,. Location: nearby bus stop with (free with visitor's card) bus into central Interlaken every half hour. Good view of mountains.

Stayed in July 2025

The rooms don’t have AC and can get quite hot, especially the upper mezzanine, but fans are provided which definitely helped. The breakfasting area is quite narrow too and can be busy in the mornings.

Lovely traditional wooden Swiss chalet well located just outside the main Interlaken centre in Unterseen. As other reviewers have mentioned it is definitely an older building but we felt this brought a charm not seen in newer hotels. Our room was a family room split over 2 levels with a mezzanine, and was large and spacious with a fantastic view up towards the mountains. The staff were fantastic and really helpful - I injured my ankle in the mountains and they were so helpful in keeping a supply of ice packs coming! The lounge area next to the bar was nice and we used this area to play games in the evenings.

Stayed in July 2025

The room was smaller than I thought, but it was a good hotel and helpful staff!

Breakfast was good! Quiet spot, but it was a quick walk to the train station and stores.

Stayed in July 2025

The beds were not comfortable and gave me a back ache. The bathroom was tiny without a spot to hang your clothes

Quiet location and nice room size

Stayed in July 2025

Old and tired

Location

Stayed in July 2025

Breakfast was ok with less variety.

Rooms were big and clean. Good view of mountains .

Stayed in July 2025

No real view and very cramped breakfast space, coffee was great though.

Very helpful staff. Comfortable room

Stayed in July 2025

The room has a nice view, but is a bit noisy as it faces a busy road.

The staff is very friendly.

Stayed in July 2025

NA

It was great staying there. The view from the room was beautiful and the location is also great. Very close to the main train station and infront of the bus station

Stayed in June 2025

We didn’t realize how hot it would be and the property didn’t have air conditioning. The water pressure in the shower wasn’t great either, but we managed just fine.

It was a beautiful hotel and we really enjoyed the breakfast. It was a pretty convenient location and Francisco at the front desk was an absolute delight. He was friendly and very helpful.

Stayed in June 2025