Aeussere Dorfstrasse 19, 3718 Kandersteg, Switzerland
#32 of 51 hotels in Kandersteg
Guests' ChoiceBased on 53 apartment reviews
8.6Cleanliness
8.9
Comfort
8.8
Location
9.3
Facilities
8.2
Staff
8.8
Value for money
8.2
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 2 September 2025
Chandler
United StatesPerfect location
Stayed in September 2025
Reviewed: 14 August 2025
Fraser
United KingdomShowering was difficult due to its maximum height being around my shoulder height (I am 6ft)
Fantastic clean property, great location with easy access to multiple restaurants and close to the train station.
Stayed in August 2025
Reviewed: 8 August 2025
Mason
United StatesLots of good hiking nearby. Comfortable for a group of adults. Patio with view of mountains.
Stayed in August 2025
Reviewed: 17 July 2025
Mary
AustraliaGreat location, nice outdoor dining area, well appointed kitchen, friendly reception staff
Stayed in July 2025
Reviewed: 29 June 2025
Sonia
SwitzerlandAll perfectly good for a long weekend
Great location in the centre of Kandersteg. Lovely chalet with everything you need. Nice outside space too. Very handy supermarket opposite.
Stayed in June 2025
Reviewed: 26 June 2025
Phil
New ZealandKitchen facilities limited - small fridge and cooker only had 2 hot plates.
Convenient to have the chalet situated within the hotel grounds. Ideally sited to take advantage of everything Kandersteg has to offer. And no distance from the railway station.
Stayed in June 2025
Reviewed: 25 June 2025
Ank
Netherlandscar park was not free the instructions for leaving the chalet were very strict including dumping the garbage and leaving the apartment broom cleaned the wifi was not working for some time
the location was fab the area of the apartment was good - not very spacious but not very crowded too the sound of the waterfall added to the beauty supermarket was just 60m away
Stayed in June 2025
Reviewed: 13 June 2025
Junaidy
MalaysiaNone
Good location + nice view
Stayed in June 2025
Reviewed: 29 May 2025
Nur
MalaysiaIt was leaking in the bathroom.
Very clean chalet, nice view and easy to check in and out. Will repeat again.
Stayed in May 2025
Reviewed: 23 May 2025
Elavanmana
IndiaGreat location. Beautiful property. Suitable for families or groups of friends. The food at the restaurant was very good.
Stayed in April 2025
Reviewed: 14 May 2025
Peter
United KingdomThey told us the pool was free but then we had to pay at the end of the stay.
Beautiful chalet with stunning views Staff were lovely and super helpful
Stayed in May 2025
Reviewed: 22 November 2024
Arthur
United KingdomThe pool was cold and the water had a smell. The oven was defective in 273 so was unable to use all facilities for self catering. The shower leaked.
Absolutely loved the place, scenery was amazing.
Stayed in November 2024
Reviewed: 20 October 2024
Dave
United KingdomLocation was excellent for arrival by car or train. Chalet was spacious and welcoming
Stayed in September 2024
Reviewed: 23 September 2024
Aleks
ItalySuper affordable and great value for money!
Stayed in September 2024
Reviewed: 19 September 2024
Thian
MalaysiaThe location is about 1 hour drive from Interlaken. There is a train station behind with about 5 mins walking distance. The area is nice, cool and excellent.
Stayed in September 2024
Reviewed: 21 August 2024
Karolina
FranceFantastic location and great facilities! Receptionist was super helpful and kind! Thank you!
Stayed in August 2024
Reviewed: 15 July 2024
Melania
United StatesLarge closet-ish, but with a weird storage place for your clothes, making it very difficult to store your clothes. Vaccuum cleaner took lots of closet room-we had to seek for a place to move it away.
Perfect location. if you come by train, is an easy walk to train station. Its 10 minutes away from the gondola to Oeschinensee, and across the street from tourist information. You walk to many restaurants around and grocery store across the street. We had the chalets that were the simplest, but ok. A bit dated but with all you need. The terrace looked into the river and that was nice. We originally were given a chalet on ground floor, which basically had no privacy unless you close all windows - this seemed to be newer, a bit more renovated. Upon request we got given one of the ones upstairs, which seemed a bit more dated but with good privacy. We were really happy and had a great time.
Stayed in July 2024
Reviewed: 12 July 2024
Giulia
IrelandThe only thing I would say they could improve is offer flat pillows. Is massive the size and everybody got back pain 😭
The view was amazing and it well located, have a grocery store in front of the place and also they have restaurants around and inside the hotel. The rooms were big and clean.
Stayed in July 2024
Reviewed: 24 June 2024
Melanie
SwitzerlandFlats have no sound insulation, we could hear every movement, step and word of the couple above us . They were fortunately a very quiet older couple but the ceiling was really thin. That said, I would take this over a hotel room, any day.
Location, comfort and size of the 1-room flat, friendly and helpful staff, lovely spot with the grass all around and super convenient to everything.
Stayed in June 2024
Reviewed: 17 June 2024
Bethany
SwitzerlandYou can hear everything in the neighbouring cabins and the other rooms within this one.
Beautiful location and traditional features inside the cabin
Stayed in June 2024
Reviewed: 10 February 2024
Cara
SwitzerlandA coat stand would have been helpful but that is just a very minor detail
Well furnished with everything we needed for a cosy weekend in the mountains. Excellent location. Friendly staff.
Stayed in January 2024
Reviewed: 22 December 2023
Guedes
SwitzerlandThe privacity
Stayed in October 2023
Reviewed: 20 July 2023
Martin
United KingdomCentral location close to shops and transport. Our chalet flat had an especially nice outlook.
Stayed in June 2023
Reviewed: 7 March 2023
Akshay
GermanyNothing to Mention
perfect location in the alps. Easy access to parking. Apartment is ver specious and has all utilities. Very near to train station.
Stayed in March 2023
Showing 1 – 25
Allersberg, Germany
Prague, Czech Republic
Rättvik, Sweden
Tel Aviv, Israel
Wang Nam Khieo, Thailand
Au im Bregenzerwald, Austria
Jiuzhaigou, China
Maastricht, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content