Reviews of Alpen Chalet
Aeussere Dorfstrasse 19, 3718 Kandersteg, Switzerland
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewPerfect location
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewFantastic clean property, great location with easy access to multiple restaurants and close to the train station.
Showering was difficult due to its maximum height being around my shoulder height (I am 6ft)
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLots of good hiking nearby. Comfortable for a group of adults. Patio with view of mountains.
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewGreat location.
There was some confusion around the number of guest. We booked 2 rooms for 2 couples. There was an email showing each. The rooms had a double bed but we were advised that we had only booked for one person per room and were required to pay an additional CHF 100 (including breakfast) per person per night. A look at the differences in cost of one or two persons per room on the Booking.com website reflects that we were very heavily penalised. As it was a busy time of year and we were unlikely to obtain other accommodation at short notice we were forced to pay this additional costs. On arrival home, I sent a copy of the email showing the confirmation of 2 persons per room and a total of 4 person. My emails have been ignored. BEWARE - ensure that number of people per room is correct or you will be charged a highly inflated rate for the second person in the room. As advised by a local Grindelwald resident - tourists in Grindelwald are cannon fodder
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewGreat location, nice outdoor dining area, well appointed kitchen, friendly reception staff
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewGreat location in the centre of Kandersteg. Lovely chalet with everything you need. Nice outside space too. Very handy supermarket opposite.
All perfectly good for a long weekend
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewConvenient to have the chalet situated within the hotel grounds. Ideally sited to take advantage of everything Kandersteg has to offer. And no distance from the railway station.
Kitchen facilities limited - small fridge and cooker only had 2 hot plates.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewGood location + nice view
None
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewVery clean chalet, nice view and easy to check in and out. Will repeat again.
It was leaking in the bathroom.
Reviewed: 23 May 2025 · Stayed in April 2025
Verified reviewGreat location. Beautiful property. Suitable for families or groups of friends. The food at the restaurant was very good.
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewBeautiful chalet with stunning views Staff were lovely and super helpful
They told us the pool was free but then we had to pay at the end of the stay.
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 November 2024 · Stayed in November 2024
Verified reviewAbsolutely loved the place, scenery was amazing.
The pool was cold and the water had a smell. The oven was defective in 273 so was unable to use all facilities for self catering. The shower leaked.
Reviewed: 20 October 2024 · Stayed in September 2024
Verified reviewLocation was excellent for arrival by car or train. Chalet was spacious and welcoming
Reviewed: 7 October 2024 · Stayed in September 2024
Verified reviewReviewed: 23 September 2024 · Stayed in September 2024
Verified reviewSuper affordable and great value for money!
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewThe location is about 1 hour drive from Interlaken. There is a train station behind with about 5 mins walking distance. The area is nice, cool and excellent.
Reviewed: 1 September 2024 · Stayed in August 2024
Verified reviewLocation is „downtown“ Kandersteg
Shabby ist probably the best word to describe both hotel and rooms. As a Swiss I‘m really ashamed that this is what our hotels offer to guest from around the world.
Reviewed: 29 August 2024 · Stayed in August 2024
Verified reviewLocalization
Walls to tiny , it was heard when someone is breathing behind the wall . There was no room service ( unacceptable for Hotel ) , no changing the towels . Lack of information provided in English regarding rules .
Reviewed: 21 August 2024 · Stayed in August 2024
Verified reviewFantastic location and great facilities! Receptionist was super helpful and kind! Thank you!
Reviewed: 8 August 2024 · Stayed in August 2024
Verified review