Reviews of chetzeron 4 stars
chetzeron, 3963 Crans-Montana, Switzerland
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Reviewed: 23 April 2025 · Stayed in January 2025
Verified reviewFantastic location, very good design and staff
Food a little expensive, especially the “asado” on Sunday night. Nothing special
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewAmazing location, great food and comfortable rooms
Centralized heating, consistently too hot
Reviewed: 20 September 2024 · Stayed in August 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewWe got upgraded 😀
Dear Bertrand, thank you for your feedback. We are delighted to read that you enjoyed your stay. We hope to welcome you again soon at 2 112 m and send you our warmest greetings, The Chetzeron team
Reviewed: 20 March 2024 · Stayed in February 2024
Verified reviewLocation and staff.
Hard to get to when the ski day is over. Since you have to wait for the snowcat.
Thank you for your feedback! We're thrilled to hear that you found our location exceptional and appreciated our staff. We understand that waiting for the snowcat at the end of the ski day can be inconvenient. We'll certainly look into ways to improve the accessibility after skiing hours to ensure a smoother experience for our guests. We hope to have the opportunity to welcome you back soon for another exceptional stay!
Thank you for your feedback! We're thrilled to hear that you found our location exceptional and appreciated our staff. We understand that waiting for the snowcat at the end of the ski day can be inconvenient. We'll certainly look … Show more
Reviewed: 14 March 2024 · Stayed in February 2024
Verified reviewExcellent resort, super atmosphere and people.
Difficult access by ski if young kids (need to climb a bit) bit it worth it
Thank you for your feedback! We're delighted to hear that you enjoyed your experience at our resort and found the atmosphere and people to be superb. We appreciate your suggestion of a two-night stay to fully enjoy the place and relax. Regarding the difficulty of access by ski, we understand your concern, especially with young children. We'll take this into consideration. We hope to welcome you back for another enjoyable stay soon!
Thank you for your feedback! We're delighted to hear that you enjoyed your experience at our resort and found the atmosphere and people to be superb. We appreciate your suggestion of a two-night stay to fully enjoy the place and relax… Show more
Reviewed: 27 February 2024 · Stayed in February 2024
Verified reviewamazing location in a true mountain experience
the initial transfer from Crans village to the hotel ( which is by snow cat and half of the experience) needs a little clarification but when you have done it once it is easy to manage
Dear David, Thank you very much for your glowing review! We're thrilled to hear that you had such a fantastic experience at our converted lift station. We're especially pleased that you found our staff to be wonderful - they truly strive to provide exceptional service. We're glad you enjoyed the breathtaking views and the convenience of accessing the property. We hope to welcome you back for another memorable stay in the near future! Chrystel Hotel Manager
Dear David, Thank you very much for your glowing review! We're thrilled to hear that you had such a fantastic experience at our converted lift station. We're especially pleased that you found our staff to be wonderful - they truly… Show more
Reviewed: 3 January 2024 · Stayed in December 2023
Verified reviewGreat location. Excellent breakfast.
Dear Tom, Thank you for your feedback. We are delighted that you enjoyed your stay, especially the place, the restaurant and our team. We hope to welcome you again soon at 2 112 m and send you our warmest greetings, The Chetzeron team
Reviewed: 25 February 2023 · Stayed in February 2023
Verified reviewPerfect view, accommodations and service.
Tô go from hotel to main gondola we need to take a T Bar lift, which is difficult when snowboarding. But this is minor compared to how great all the rest was.
Dear Julissa, Thank you for staying at Chetzeron and for your excellent feedback! We are very happy that you enjoyed the view from the hotel, the accommodation and the service offered. We take note of your comment about the T-Bar and thank you for it. :) We hope to welcome you again soon at 2112 m and send you our sincere greetings from our mountain,
Dear Julissa, Thank you for staying at Chetzeron and for your excellent feedback! We are very happy that you enjoyed the view from the hotel, the accommodation and the service offered. We take note of your comment about the T-Bar and thank… Show more
Reviewed: 7 February 2023 · Stayed in February 2023
Verified reviewReviewed: 29 October 2022 · Stayed in September 2022
Verified reviewReviewed: 18 September 2022 · Stayed in September 2022
Verified review