Reviews of Chez Muna & Lucien
21 Obere Hauptgasse, 3600 Thun, Switzerland
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewExcellent breakfast: freshly prepared and nicely served. Unique house in the city‘s old town.
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewLovely property with friendly owners. I stay in a lot of chain hotels and this sort of place is so refreshing. I wish every small family run hotel was like this! Great value and exceptional location.
Didn't bother me at all, but worth being aware that this is a tall, thin property so if you stay at the top there's a lot of stairs to negotiate, so it's not suitable for people who have trouble walking.
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewA good location, an amazing city and last but certainly not least the hosts were absolutely amazing, so friendly, helpful and nice. I would definitely go there again if I’m travelling to Thun!!!
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewMuna and Lucien were welcoming and friendly and sought to cater our needs (arranging a vegan breakfast on a short notice for example). The accomodation was located on a very central spot and was very homely.
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewMaybe not cheap by non-Swiss standards, perhaps not the newest facilities - but it was clean and very cozy, and the hosts were super lovely! Excellent breakfast too.
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewThe hosts were so helpful and friendly
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewThe location was very good as it was close to train station and ferry. Muna was especially a fantastic host, genuinely interested and engaging about our trip. We stayed for 4 nights and breakfasts were exceptional. The best we have had for a long time. Muna paid special attention to my dietary needs. Nothing was too much trouble for our hosts. Don’t be put off by the narrow staircase as we became accustomed to the historical building.
The property is located on the historic Obere Hauptgasse and can be quite noisy on Friday and Saturday nights. But don’t let that put you off!
Reviewed: 12 November 2024 · Stayed in September 2024
Verified reviewIt was in a great location. The host were very nice and their breakfast was extremely good! It was easy walk to the train and plenty to do around Thun. All the stuff was within walking distance
It was great!
Dear Guest, Thank you for your wonderful review! We are happy to hear that you enjoyed our location. It’s great to know that you loved the breakfast and appreciated the convenience of being able to explore Thun on foot. We’re glad you had a super experience, and we hope to welcome you back soon! Best regards, Chez Muna&Lucien Bed and Breakfast
Dear Guest, Thank you for your wonderful review! We are happy to hear that you enjoyed our location. It’s great to know that you loved the breakfast and appreciated the convenience of being able to explore Thun on foot. We’re glad you had a… Show more
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewReviewed: 27 October 2024 · Stayed in September 2024
Verified reviewCozy spot at a great location! The hosts are so great. They have the best homemade breakfast and were super accommodating! Highly recommend!!
Dear Guest, Thank you very much for your wonderful review! We are delighted to hear that you enjoyed your stay with us and appreciated our location as well as the homemade breakfast. Your kind words mean a lot to us and motivate us to continue giving our best. We hope to welcome you back soon! Best regards, Chez Muna&Lucien, Bed and Breakfast
Dear Guest, Thank you very much for your wonderful review! We are delighted to hear that you enjoyed your stay with us and appreciated our location as well as the homemade breakfast. Your kind words mean a lot to us and motivate us to conti… Show more
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewAwesome homemade breakfast!
Dear guest Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our homemade breakfast. It means a lot to us to know that our efforts in using fresh ingredients and crafting each dish have made a positive impression. We hope to welcome you back soon for another delicious breakfast experience. Your feedback is truly appreciated! Warm regards, Chez Muna&Lucien
Dear guest Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our homemade breakfast. It means a lot to us to know that our efforts in using fresh ingredients and crafting each dish have made a positive im… Show more
Reviewed: 15 September 2024 · Stayed in August 2024
Verified reviewGreat stay. Very traditional, so uou get to experience the genuine way of living in the sity. Right in the city ce ter. It eas very co fortable, all the facilities at your disposal and the staff was great.
Dear guest Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay and appreciated the traditional atmosphere we strive to provide. It’s great to know that our central location and comfortable facilities contributed to your experience of the city. We're also glad that our staff (Lucien and me) made a positive impact on your visit. Your feedback means a lot to us, and we hope to welcome you back soon for another authentic experience! Warm regards, Chez Muna&Lucien
Dear guest Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay and appreciated the traditional atmosphere we strive to provide. It’s great to know that our central location and comfortable facilities cont… Show more
Reviewed: 27 August 2024 · Stayed in August 2024
Verified reviewMuna and Lucien are fabulous hosts, friendly, informative, and speak multiple languages. Surprisingly quiet in the back of the property. Also surprisingly cool and quiet at night even in hot August. Secure storage for our E-bikes was nice. Very good breakfast! Again, Muna and Lucien are great hosts, I wish we were able to stay longer!
Only drawback for us was the small double bed.
Dear guest, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and appreciated our hospitality. It’s great to know that you found the property quiet and comfortable, especially during the hot August nights. We’re glad you liked the secure storage for your E-bikes and that our breakfast met your expectations. We truly wish you could have stayed longer as well! We appreciate your feedback regarding the bed size and will take it into consideration for future improvements. We hope to welcome you back for another visit soon! Warm regards, Chez Muna&Lucien
Dear guest, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and appreciated our hospitality. It’s great to know that you found the property quiet and comfortable, especially during the hot August ni… Show more
Reviewed: 25 August 2024 · Stayed in August 2024
Verified reviewLovely breakfast. Very kind hosts. Super location.
Dear guest, Thank you for your lovely feedback! We’re delighted to hear that you enjoyed our breakfast and found our location convenient. It means a lot to us to know that our hospitality made your stay memorable. We hope to welcome you back soon for another great experience! Best wishes, Chez Muna&Lucien
Dear guest, Thank you for your lovely feedback! We’re delighted to hear that you enjoyed our breakfast and found our location convenient. It means a lot to us to know that our hospitality made your stay memorable. We hope to welcome you b… Show more
Reviewed: 27 June 2024 · Stayed in June 2024
Verified reviewReviewed: 19 June 2024 · Stayed in June 2024
Verified reviewThis room is superbly located in the center of historic Thun. The hostess Muna was absolutely charming! Personable, kind, punctual and spoke excellent English (thank you!). The building is very old, but clean and the room was very comfortable. The shared bathroom was fine: small but efficient and again - spotlessly clean. We felt welcome and would have loved to stay longer if our schedule permitted. Check-in and out was super easy. Breakfast was delicious. Highly recommend!
must be able to walk steps
Dear guests, Thank you so much for your delightful feedback! We’re thrilled to hear that you felt warmly welcomed and comfortable during your stay. I will be especially pleased to know you found me charming and helpful. It’s great to know that you enjoyed the historic charm of our building and appreciated the cleanliness of your room and the shared bathroom. We’re glad you liked the delicious breakfast as well! Thank you for your recommendation, and we completely understand your note about the stairs—it's part of the building’s character! We hope to welcome you back for a longer stay in the future! Warm regards, Chez Muna&Lucien
Dear guests, Thank you so much for your delightful feedback! We’re thrilled to hear that you felt warmly welcomed and comfortable during your stay. I will be especially pleased to know you found me charming and helpful. It’s great to know … Show more
Reviewed: 9 June 2024 · Stayed in June 2024
Verified reviewMuna & Lucien were so nice. They helped us with where we wanted to go and how to get there. They were interested in what we did and how we liked it. Breakfast was amazing!
We had a top floor room that was too warm with the window closed because of rain, so we used the fan and Muna provided a light blanket to use instead of the duvet.
Dear guests Thank you for your wonderful feedback! We’re thrilled to hear that we were able to assist you and make your stay more enjoyable. We genuinely love engaging with our guests and sharing local insights. It’s great to know you enjoyed the amazing breakfast! We apologize for the warmth in your top floor room due to the rain, but we’re glad that a light blanket and fan helped to make you more comfortable. We appreciate your understanding and hope to welcome you back for another fantastic stay in the future! Warm regards, Chez Muna&Lucien
Dear guests Thank you for your wonderful feedback! We’re thrilled to hear that we were able to assist you and make your stay more enjoyable. We genuinely love engaging with our guests and sharing local insights. It’s great to know you enjo… Show more
Reviewed: 3 June 2024 · Stayed in June 2024
Verified reviewReviewed: 28 May 2024 · Stayed in May 2024
Verified reviewMadam Muna and Sir Lucien were so hospitable. Muna made us comfortable after a tiring day. She prepared a simple but exceptional breakfast. Had a short but meaningful conversation... Couldn't ask for more.
Dear guest Thank you so much for your kind words! We’re delighted to hear that we made your stay enjoyable and comfortable. It’s wonderful to know that you appreciated the breakfast and the meaningful conversation. Your satisfaction truly means the world to us! We hope to welcome you back for another memorable experience soon! Warm regards, Chez Muna&Lucien
Dear guest Thank you so much for your kind words! We’re delighted to hear that we made your stay enjoyable and comfortable. It’s wonderful to know that you appreciated the breakfast and the meaningful conversation. Your satisfaction truly m… Show more
Reviewed: 27 May 2024 · Stayed in May 2024
Verified reviewMuna and Lucien were very welcoming and helpful, the range and quality of food at breakfast was excellent (a lot of home made preserves), there was a kitchen for guests' use and an attractive back garden. We enjoyed our stay in this interesting conveniently located traditional town house.
There was nothing we didn't like. The four stories and twisting staircases plus the small shared bathroom could be a problem for some guests.
Dear guests, Thank you for your wonderful feedback! We’re thrilled to hear that we provided a welcoming experience and that you enjoyed the quality and variety of our breakfast offerings, especially the homemade preserves. It’s great to know you made use of the kitchen and enjoyed the back garden as well. We appreciate your note about the stairs and shared bathroom; while they add to the charm of our traditional townhouse, we understand they may not suit everyone. Your insights are invaluable, and we will keep them in mind. We hope to welcome you back for another enjoyable stay in the future! Warm regards, Chez Muna&Lucien
Dear guests, Thank you for your wonderful feedback! We’re thrilled to hear that we provided a welcoming experience and that you enjoyed the quality and variety of our breakfast offerings, especially the homemade preserves. It’s great to kno… Show more
Reviewed: 25 May 2024 · Stayed in May 2024
Verified reviewMuna and Lucien were very helpful from providing an umbrella for a rainy day to providing a breakfast to go for my train ride. The location was excellent the breakfast was excellent, the Bedding was excellent.
I prefer a private bathroom, but chose this location based on value / price which included a shared bathroom.
Dear guest, Thank you for your fantastic review! We’re delighted to hear that we were able to assist you during your stay, from providing an umbrella to preparing a breakfast to go for your train ride. It’s great to know that you found the location and breakfast to be excellent, along with the bedding. We appreciate your understanding regarding the shared bathroom; we strive to offer great value and comfort for our guests. We hope to welcome you back in the future for another enjoyable stay! Warm regards, Chez Muna&Lucien
Dear guest, Thank you for your fantastic review! We’re delighted to hear that we were able to assist you during your stay, from providing an umbrella to preparing a breakfast to go for your train ride. It’s great to know that you found the… Show more
Reviewed: 17 May 2024 · Stayed in May 2024
Verified reviewThe hospitality was excellent. Muna and Lucien were fantastic hosts. Breakfast was plentiful and beautiful. The room was also excellent with a view of the castle. It's in the old town, so it's guaranteed you will have an awesome, genuine experience.
Nothing. It's all stairs, but that's part of the experience!
Dear Guest Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us. and that we made a positive impression on you—we always strive to provide an exceptional experience for our guests. We’re glad you appreciated the plentiful and beautifully presented breakfast, as well as the room with the stunning castle view. The charm of the old town truly offers an authentic experience, and we’re pleased you enjoyed it. We also appreciate your note about the stairs; they do add to the unique character of our place! We hope to welcome you back soon for another memorable stay. Warm regards, Chez Muna&Lucien
Dear Guest Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us. and that we made a positive impression on you—we always strive to provide an exceptional experience for our guests. We’re g… Show more
Reviewed: 27 April 2024 · Stayed in April 2024
Verified reviewThe hosts are very very friendly and helpful. The place is very clean and quiet. A small kitchen is available. In the centre of the city at walking distance to lake Thun.
A chair and small table in the room would be nice
Thank you for your review. There is a table with rocking chairs in the gallery. Other chairs and tables are in the breakfast room. As you mentioned, there is a kitchen with table, bench and chair. So you have a choice.