Reviews of The Christiania Mountain & Spa Resort 4 stars
Wiestistrasse 7, 3920 Zermatt, Switzerland

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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewClean, nice location, wonderful breakfast and especially enjoyed the pool.
N/A
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe pool is fantastic - 25m long with a lovely view of the Matterhorn. The spa has many options and the jacuzzi is very relaxing. I selected the hotel for these facilities and it exceeded my expectations.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewNOTHING, EVERYTHING IS FINE.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewOut stay in this hotel was outstanding! We had high expectations because of the price, but they were even exceeded. The staff was amazing - always polite and accommodating. The room itself was very clean with all amenities that you might need during your stay. It is very quiet around the hotel, although ita location is really close to the main street and the train station. The breakfast was good and there was a good variety of food for every taste.
There is no such thing, we highly recommend thos hotel and would return if we are visiting Zermatt again.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewEverything better than expected. Zermatt was too warm though..much more than expectation. Maybe table fans can be made available to guests. Very hospitable and responsive people at reception specially. Maybe One veggie hot dish for breakfast shd be there.
Nothing hot in vegetarian breakfast. Other choices were there.cheese jam cornflakes. Only a French fries or potato wedges ,.baked beanks or something like that would have been very welcome for veggies. Non veg had many options .
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewVery well located, great facilities and service, amazing staff. Would highly recommend this place. Right next to the Sunnega lift and a nice pool to relax in.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewtop quality experience. quaint electric vehicle meets you at the station and takes you to magnificent hotel
couldn't complain about anything - quality from start to finish
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewBeautiful view of the Matterhorn from my room. Very easy stroll into town. Great staff.
Dear Anne, thank you so much for your kind words! We’re delighted to hear that you enjoyed the view of the Matterhorn from your room, the convenient location, and the friendliness of our team. It was a pleasure to have you with us, and we hope to welcome you back to our little corner of Zermatt again soon. Warm regards, The Franzen Family & the team at Christiania Mountain & Spa
Dear Anne, thank you so much for your kind words! We’re delighted to hear that you enjoyed the view of the Matterhorn from your room, the convenient location, and the friendliness of our team. It was a pleasure to have you with us, and we … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReception staff 10/10 Room view 10/10 even was bad weather but last day we saw “toblerone” Matterhorn. Clean. Location 10/10
Breakfast poor. No too much choices. No names on the food.
Dear Dubravka, thank you very much for your kind words and for taking the time to share your experience. We’re so pleased to hear that you had a good and relaxing start to your Swiss holiday with us. It’s wonderful to know that you appreciated the warm welcome from our reception team, the cleanliness, and of course the beautiful view — we're glad the Matterhorn made an appearance for you! Thank you also for your honest feedback regarding breakfast. We’re always looking for ways to improve, and we’ll certainly take your comments about variety and food labeling into consideration. We hope to have the pleasure of welcoming you back to Zermatt again soon! Warm regards, The Franzen Family & the team at Christiania Mountain & Spa
Dear Dubravka, thank you very much for your kind words and for taking the time to share your experience. We’re so pleased to hear that you had a good and relaxing start to your Swiss holiday with us. It’s wonderful to know that you apprecia… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewNot used
NA
Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed your room and our breakfast offering. It’s always nice to know our guests appreciate the quality we aim to provide. We hope to welcome you again on a future visit to Zermatt — perhaps with time to explore more of what the hotel has to offer! Warm regards, The Franzen Family & the team at Christiania Mountain & Spa
Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed your room and our breakfast offering. It’s always nice to know our guests appreciate the quality we aim to provide. We hope to welcome you again … Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewAmazing views, charming staff and attentive, the spa and pool are outstanding, and the food at the restaurant is locally sourced and wonderful.
That we didn’t stay longer.
Dear Robert, thank you so much for your kind words and for sharing your experience with us. We're truly happy to hear that your stay felt magical and that you enjoyed the views, the spa and pool, our locally sourced cuisine, and the charm of our team. We completely understand your sentiment — it's always hard to leave Zermatt too soon! We very much look forward to welcoming you back for a longer stay next time. Warm regards, The Franzen Family & the team at Christiania Mountain & Spa
Dear Robert, thank you so much for your kind words and for sharing your experience with us. We're truly happy to hear that your stay felt magical and that you enjoyed the views, the spa and pool, our locally sourced cuisine, and the cha… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewJust stunning. Food was amazing - especially evening meal. Amazing view of the Matterhorn from my room/balcony. Very clean. Staff were really friendly. Pool is amazing!
Spa isn’t staffed very much which can be unhelpful if there is an issue.
Dear Anna, thank you so much for your wonderful review! We're delighted to hear that you had such a great stay with us and that you especially enjoyed the evening meals, the stunning view of the Matterhorn, and our pool area. It's also lovely to hear that you appreciated the cleanliness and the friendliness of our team. We also appreciate your feedback regarding the spa staffing. We'll certainly take this into consideration as we strive to improve our service and guest experience. It would be a pleasure to welcome you back again on your next visit to Zermatt! Warm regards, The Franzen Family & the team at Christiania Mountain & Spa
Dear Anna, thank you so much for your wonderful review! We're delighted to hear that you had such a great stay with us and that you especially enjoyed the evening meals, the stunning view of the Matterhorn, and our pool area. It's a… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewIt’s a beautiful hotel in a fantastic location. Everything you could possibly want is there. We had a view of the Matterhorn from our room - spectacular! Definitely worth it. The spa is one of the best we have been to.
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and that the view of the Matterhorn from your room made such a lasting impression — it truly is something special. It’s also great to know that you felt so well taken care of and that our spa stood out among the best you’ve experienced. That means a lot to us. We hope to welcome you back again soon for another memorable visit in our beautiful corner of the Alps. Warm regards, Familie Franzen
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and that the view of the Matterhorn from your room made such a lasting impression — it truly is something special. It’s also great… Show more
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewFriendly staff. Great pool & spa, including sun beds outside. Lovely room with coffee & tea making facility. Good choice at breakfast and great views up to the Matterhorn. Very close to the Blauherd / Sunnega train / cable car. Stayed 3 nights and would definitely return. Zermatt is a magical place.
Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed your stay — from our friendly staff and relaxing pool and spa area with outdoor loungers, to the comfort of your room and the variety at breakfast, all with that special view of the Matterhorn. The proximity to the Sunnegga/Blauherd lift is indeed a great advantage for exploring the mountains — we’re glad you made the most of it. Zermatt truly is a magical place, and it would be a pleasure to welcome you back for another stay with us in the future. Warm regards, Familie Franzen
Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed your stay — from our friendly staff and relaxing pool and spa area with outdoor loungers, to the comfort of your room and the variety at breakfast, all wit… Show more
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewEverything was perfect.