Anton on reception was only excellent so friendly, informative and wonderful personality. He was very helpful and he really is excellent employee to have in any hotel

Stayed in August 2025

Nothing.

Stayed in the single economy room - in a separate house. And I really liked it. You have a feeling of a village house at your grandparents, simple and cosy. This is something I was looking for. :) Dinner and breakfast are good, but nothing special. It was good value for money

Stayed in July 2025

breakfast, location, rooms all great

Stayed in July 2025

There's a free parking, but it's rather small. If filled, municipal or paid parking has to be used. The shower head in the shower wasn't functioning in any of its modes, so I had to take a shower seated in bath. Coffee at breakfast needs to be ordered from staff, but it's still done with a coffee machine and it's not very good. Other than that, it's a lovely place.

Friendly and helpful staff and fair price for the quality of the place - it's an old and very dignified hotel that holds its charm very well. Single room had shower AND bathtub (though shower wasn't really functional) and a lovely balcony. There's a restaurant and a simple bar - we ate outside, but a bar was great for a nightcap. The room was really spacious and cosy, one of the best single rooms I've stayed at. Several restaurants some 5-minute walk away.

Stayed in July 2025

Nothing

Location

Stayed in June 2025

The breakfast was a bit simple, some fresh fruit and pastry would be great.

The location and view was amazing, quiet place, amazing nature.

Stayed in May 2025

The room is a bit small.

Very nice little hotel with great spa. Staff were friendly and helpful. We traveled with our dog and they were very accommodating to our needs!

Stayed in February 2025

My husband complained about pillows which were very soft.

We came to Cresta already third year. Location is good in very calm place but easy to get to center and ski-lift. Outdoor pool and saunas are very nice. Breakfast and dinner were good. We were with little baby and found even playing zone with kitchen and a lot of good toys. Staff is kind. Will be happy return again.

Stayed in February 2025

Great facilities, access to the mountain and rooms. Food was outstanding and staff extremely kind and friendly. Spa after a day out was top!

Stayed in February 2025

It was a bit far from the ski lift but fortunatelly the hotel offers shuttle.

We really enjoyed this hotel! Especially the spa area with cold plunge after a day of skiing. The staff was super friendly and helpful, the hotel offers a shuttle to the ski lift which was super nice.

Stayed in February 2025

Not enough pillows. I guess this is swiss style though.

Excellent facilities, with access to Spa and outdoor pool. Great breakfast . The complex is very interesting, two buildings connected via underground access. I booked very last minute and there was only a single room left, but the room size was good and the bed was actually a lot larger than I expected with a small seating area too. Free shuttle ski bus provided to the gondola, and a nice little unexpected gift on departure.

Stayed in February 2025

We have nothing major to complain about. In my opinion the mountain hotel with the 3* and a rather retro interior style does reflect the quality of services they offer. You get what you expect and there are no surprises which is fair. Very happy to visit again next year.

In the meanwhile we have become almost regular guests at the hotel and are super happy every time we visit. Specially the spa area in the garden is really amazing. Personally I absolutely love the retro interior and all the old pictures hanging around the corridors. The place breathes of history and you feel the homey family run style.

Stayed in December 2024

I loved it all

Service and delivery

Stayed in September 2024

Then[ath to our building..

Stayed in October 2024

We stayed in the chalet next to the main building and had a very good time. Comfortable bed, bathroom with window, wardrobe and balcony. Good breakfast.

Stayed in September 2024

A wall socket closer to the bed would have made it easier to recharge the phone, but that is really a minor point...

Excellent location, very friendly staff, rooms very clean. Pool and sauna provide lots of extra value and the breakfast was superb.

Stayed in September 2024

Can be a long way to the room to carry luggage

Great place great staff

Stayed in August 2024

The mattress was too soft and saggy for our liking. There weren't any adequate pingpong paddles or pingpong balls. We cleaned the pingpong table ourselves. It would be great if the pingpong equipment was maintained.

The different chalets/locations, the beautiful pool area and its surroundings with various books to discover, the staff were very friendly. The location is great and we definitely want to come back.

Stayed in August 2024

I had a single room with very very small shower

The staff. I arrived late and the lady on reception could not do enough for me. Even arranged food to be delivered to the hotel

Stayed in July 2024

I am satisfied with our stay in Hotel Cresta. We stayed to one of their Chalets/Villas infront of a charming church with picturesque view of houses/chalets, mountains and alps. The surrounding is beautiful, clean and majestic. Well decorated with roman statues, beautiful tress and flowers. I feel like im in a fairytale. The personnel/staffs are very accommodating, attentive and friendly. They have parking area, saunas and fitness room. The swimming pools are superb. The breakfast was great too.I definite go back here.

Stayed in June 2024

Decent free parking availability front and back. Clean, tidy, convenient location to Laax, great food, great views out the dining room. Ski room.

Stayed in January 2024

It would have been nice to have coffee/tea making facilities in the room. Simple powdered coffee would have done, no need for Nespresso. The evening meal was beautifully presented, but the veg was sometimes over cooked. Choice was good though.

Our room had a lovely view and was spacious with balcony outside. The bedroom and adjoining bathroom were clean and welcoming even if the decor was a bit dated. Breakfast was limited to continental breakfast, but had lots of choice. The restaurant had lovely views over Flims, which looked especially beautiful in the evening. We didn't use the wellness facilities, but the outdoor pool looked most inviting. It is heated so you can swim in it even in winter. The hotel manager and staff were kind and helpful. Hotel bus drove us to the Bergbahn. Also a local bus stops directly opposite the hotel.

Stayed in March 2024

Shower as you have to hold it in your hand

Breakfast, beds

Stayed in February 2024

All was fine

Location, facilities (SPA, Fitness), breakfast, staff

Stayed in February 2024