Reviews of Hotel Cresta 3 stars
Via Passadi 5, 7018 Flims, Switzerland
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Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewAnton on reception was only excellent so friendly, informative and wonderful personality. He was very helpful and he really is excellent employee to have in any hotel
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewStayed in the single economy room - in a separate house. And I really liked it. You have a feeling of a village house at your grandparents, simple and cosy. This is something I was looking for. :) Dinner and breakfast are good, but nothing special. It was good value for money
Nothing.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewbreakfast, location, rooms all great
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewFriendly and helpful staff and fair price for the quality of the place - it's an old and very dignified hotel that holds its charm very well. Single room had shower AND bathtub (though shower wasn't really functional) and a lovely balcony. There's a restaurant and a simple bar - we ate outside, but a bar was great for a nightcap. The room was really spacious and cosy, one of the best single rooms I've stayed at. Several restaurants some 5-minute walk away.
There's a free parking, but it's rather small. If filled, municipal or paid parking has to be used. The shower head in the shower wasn't functioning in any of its modes, so I had to take a shower seated in bath. Coffee at breakfast needs to be ordered from staff, but it's still done with a coffee machine and it's not very good. Other than that, it's a lovely place.
Reviewed: 8 July 2025 · Stayed in April 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewLocation
Nothing
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewThe location and view was amazing, quiet place, amazing nature.
The breakfast was a bit simple, some fresh fruit and pastry would be great.
Dear Bandlor, Thank you very much for taking the time to share your impressions with us. We are very pleased to hear that you were able to enjoy the beautiful nature, the quiet location and the view all around. Your comment about breakfast is very important to us. We appreciate your feedback on the selection and are happy to take note of your suggestion regarding fresh fruit and pastries. We very much appreciate your positive feedback on the cleanliness, facilities and value for money. We thank you for your openness and look forward to welcoming you back to Flims.
Dear Bandlor, Thank you very much for taking the time to share your impressions with us. We are very pleased to hear that you were able to enjoy the beautiful nature, the quiet location and the view all around. Your comment about breakfas… Show more
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewThe breakfast was good and the dinner was perfect. The room was perfect besides the pillows. The pool and the spa era was great and the staff was really nice and helpful.
The pillows in the room.
Thank you very much for your kind feedback on your stay with us! We are very pleased to hear that you enjoyed our breakfast, dinner and your room - we are particularly proud that our team treated you with friendliness and helpfulness. It is also great to read that you enjoyed our pool and spa area - that is very important to us. Thank you for your comments regarding the pillows. We take your feedback seriously and will look into how we can provide more comfort here. We look forward to welcoming you back soon! Yours sincerely
Thank you very much for your kind feedback on your stay with us! We are very pleased to hear that you enjoyed our breakfast, dinner and your room - we are particularly proud that our team treated you with friendliness and helpfulness. It i… Show more
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 8 March 2025 · Stayed in February 2025
Verified reviewReviewed: 7 March 2025 · Stayed in February 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 26 February 2025 · Stayed in December 2024
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewVery nice little hotel with great spa. Staff were friendly and helpful. We traveled with our dog and they were very accommodating to our needs!
The room is a bit small.
Dear guests, Thank you very much for your kind feedback! We are delighted that you enjoyed our small hotel, the spa area and above all the service provided by our team. It's especially nice to hear that you and your dog enjoyed your stay with us - we always welcome our four-legged guests! Thank you also for your comment about the room size. We know that a little more space can be pleasant, especially with a dog, and are happy to pass this information on internally. Perhaps we can welcome you in one of our larger rooms during your next stay? We would be delighted to welcome you back soon. Kind regards Hotel Cresta
Dear guests, Thank you very much for your kind feedback! We are delighted that you enjoyed our small hotel, the spa area and above all the service provided by our team. It's especially nice to hear that you and your dog enjoyed your stay w… Show more
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewWe came to Cresta already third year. Location is good in very calm place but easy to get to center and ski-lift. Outdoor pool and saunas are very nice. Breakfast and dinner were good. We were with little baby and found even playing zone with kitchen and a lot of good toys. Staff is kind. Will be happy return again.
My husband complained about pillows which were very soft.
Thank you very much for your wonderful feedback and your loyalty - we are delighted that you have stayed with us at the Cresta for the third time! It's great to hear that you enjoyed your stay and felt at home with us - even with your little baby. We are particularly pleased that you enjoyed the quiet location, the wellness area and our culinary offerings. The fact that the play area was helpful for your family is also great feedback for us. We will of course take your comment about the pillows seriously - comfort is important to us and we will look into how we can improve our offer here. You are also welcome to contact us directly on your next visit so that we can better take individual wishes into account on site. We are already looking forward to seeing you again! With best regards
Thank you very much for your wonderful feedback and your loyalty - we are delighted that you have stayed with us at the Cresta for the third time! It's great to hear that you enjoyed your stay and felt at home with us - even with your litt… Show more
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewGreat facilities, access to the mountain and rooms. Food was outstanding and staff extremely kind and friendly. Spa after a day out was top!
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewWe really enjoyed this hotel! Especially the spa area with cold plunge after a day of skiing. The staff was super friendly and helpful, the hotel offers a shuttle to the ski lift which was super nice.
It was a bit far from the ski lift but fortunatelly the hotel offers shuttle.
Dear Gunnar, Thank you very much for your positive feedback. We are very pleased to hear that you enjoyed your stay at our hotel, especially our spa area and the service of our team seem to have particularly appealed to you. We are glad that the shuttle service to the ski lifts was able to make your stay more enjoyable, even if you found the distance a slight disadvantage. Your feedback is very valuable to us and motivates our entire team to continue to do everything they can to ensure our guests have a successful stay. We would be delighted to welcome you again on your next visit to Flims. Translated with DeepL.com (free version)
Dear Gunnar, Thank you very much for your positive feedback. We are very pleased to hear that you enjoyed your stay at our hotel, especially our spa area and the service of our team seem to have particularly appealed to you. We are glad t… Show more
Reviewed: 5 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewExcellent facilities, with access to Spa and outdoor pool. Great breakfast . The complex is very interesting, two buildings connected via underground access. I booked very last minute and there was only a single room left, but the room size was good and the bed was actually a lot larger than I expected with a small seating area too. Free shuttle ski bus provided to the gondola, and a nice little unexpected gift on departure.
Not enough pillows. I guess this is swiss style though.
Thank you so much for your kind feedback! We’re delighted to hear that you enjoyed your stay with us and appreciated the facilities, breakfast, and unique layout of the complex. It’s also great to know that the room exceeded your expectations and that the shuttle service and departure gift were a pleasant surprise. We hope to have the pleasure of welcoming you back again soon!
Thank you so much for your kind feedback! We’re delighted to hear that you enjoyed your stay with us and appreciated the facilities, breakfast, and unique layout of the complex. It’s also great to know that the room exceeded your expectatio… Show more
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewReviewed: 19 January 2025 · Stayed in January 2025
Verified reviewReviewed: 17 January 2025 · Stayed in January 2025
Verified review