Reviews of Hotel Crystal
Schlegelistrasse 2, 3715 Adelboden, Switzerland
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewL'emplacement de l'hotel
L'absence de personnel
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGood location, easy check in. Spa in the entrance to the room was a plus. I guess.
The bath in the entrance. The heat. The purple and the barriers on the balcony are dangerously low
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewOnce we met the lively staff—the married couple from Spain who helped us with the spa and then breakfast—it was better. But if we had not seen her by accident, we could not have used the sauna. It was strange to have no reception.
A receptionist to help answer questions. The jacuzzi was not working.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewBig room with a great view. Beds were comfortable and check-in was easy.
The room could have been a little cleaner. There was dust and hair on the floor and a seemingly used towel in the bathroom.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 April 2025 · Stayed in March 2025
Verified reviewThe view 😍
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewThe instructions for the keys were not clear and nobody picked up the phone
Reviewed: 7 March 2025 · Stayed in March 2025
Verified reviewReviewed: 4 March 2025 · Stayed in March 2025
Verified reviewReviewed: 7 February 2025 · Stayed in January 2025
Verified reviewNo staff. Expensive
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewThe lady who cleaned the room was very helpful.
When we arrived the room had only been set up for 1 person despite my booking saying 2 people and therefore due to arriving late we only had one pillow and one duvet. No particular facilities available - although it says restaurant this was not open.
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewEffortless check-in. Property was exactly as described on booking.com. Amazing view over the Adelboden valley.
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewLocation and room was good size
We had been given a wrong code for the check in, and as there was no staff around had to call around to get the correct code for the keys. I had written I need a parking, on the special request box when I made the reservation, but when I arrived, no parking space was reserved for me. Was a bit of a hassle to find somewhere to park.
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewIt s was ok
Thé wifi was not working in the room
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewGood location close to centre of Adelboden. Easy check in (self check in).
A little difficult to find the room due to the outlay of the hotel. Watch out for the city tax payment. As the hotel is self check in you need to pay the tax after you check out via an online payment platform. This is an awkward way of paying the tax.
Reviewed: 15 September 2024 · Stayed in September 2024
Verified reviewReviewed: 11 August 2024 · Stayed in August 2024
Verified reviewQuiet
Wi-Fi wasn’t working great
Reviewed: 14 January 2024 · Stayed in January 2024
Verified reviewReviewed: 7 January 2024 · Stayed in January 2024
Verified reviewNice apartment
Limited facilities, no refill of tea, cups etc. No glass available. Limited cleaning, we still had the bottles left in the room.
Reviewed: 6 January 2024 · Stayed in January 2024
Verified reviewReviewed: 2 January 2024 · Stayed in January 2024
Verified reviewThe cleaning guy and lady were helpful.
Its the second time we stay here 3 years ago and nothing is improved. Beds are uncomfortable and sheets were stinky. We chose here again because of the price.