Reviews of Hotel D - Basel - Fully Renovated 2025 4 stars
Blumenrain 19, Old Town Grossbasel, 4051 Basel, Switzerland
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewVery practical central location
Dear Eric, Thank you for your feedback! We are delighted to hear that you appreciated our central location. We hope to welcome you again on your next visit to Basel. Kind regards, Stéphanie Reeb Manager
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in July 2025
Verified reviewBedroom was clean and the bed was comfortable
Our room was facing the big road construction intersection. Big cranes and broken cable stones was the view. I asked if our room could be changed, the young man at the seat had no effort to look for another option.
Dear Nahide, Thank you for sharing your feedback. While we’re glad to hear you found the room clean and the bed comfortable, we are very sorry about the service you experienced when requesting a change. You received a room on the 6th floor with a wonderful view over the roofs of Basel. Indeed, when looking directly down to the street, there are works and machines, but we allocated you one of our best available rooms precisely to minimize noise from the construction area. We are sorry that this did not meet your expectations. Unfortunately, at the time of your request, our colleague felt that this was the best room that could be allocated to you in order to provide the most pleasant stay possible. We wish you a nice travel though Europe, and stay at your disposal for any further information. Best regards, Cécile - Front Office Manager
Dear Nahide, Thank you for sharing your feedback. While we’re glad to hear you found the room clean and the bed comfortable, we are very sorry about the service you experienced when requesting a change. You received a room on the 6th floor… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewlocation was great. good food options nearby. commute options were good.
wireless was open and i was dumb to connect - got hacked(not kidding). (doesnt ask for room number or last name). room was clean - but tiny like a pod :!
Dear Saravana, Thank you for taking the time to share your feedback following your stay. We are glad to hear that you enjoyed the location, food options, and cleanliness. We would like to provide some clarification regarding the room you booked. Your reservation was indeed for a double room for 2 adults. At the time of check-in, you arrived with an 11-year-old child without informing us in advance. We did our best to accommodate you with a room suitable for 3 people We are very surprised to read about the Wi-Fi concern, as we do not recall having discussed any such issue with you during your stay. Our Wi-Fi is a closed network that requires a personal connection with a username and password. We wish you had informed us at the time, as our team would have been happy to assist you immediately. It is important for us to receive feedback while our guests are still on-site, rather than learning about issues almost a month later. Kind regards, Stéphanie Reeb Manager
Dear Saravana, Thank you for taking the time to share your feedback following your stay. We are glad to hear that you enjoyed the location, food options, and cleanliness. We would like to provide some clarification regarding the room you… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGood location and transportation options
Dear Mary, Thank you for your feedback! We’re happy to hear that you appreciated our convenient location and the transport options nearby. We hope to welcome you again on your next visit in Basel. Kind regards, Stéphanie Reeb Manager
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewSuper clean, very comfortable bed, amazing location, staff were lovely, everything was great :)
Dear Furfaro, Thank you so much for your kind words! We’re delighted to hear that you enjoyed the cleanliness, comfortable beds, and central location. It’s wonderful to know our staff made your stay even more pleasant. We truly appreciate your feedback and look forward to welcoming you again soon! Kind regards, Stéphanie Reeb Manager
Dear Furfaro, Thank you so much for your kind words! We’re delighted to hear that you enjoyed the cleanliness, comfortable beds, and central location. It’s wonderful to know our staff made your stay even more pleasant. We truly apprecia… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewPosition and staff.
The A/C was buzzing sometimes, but it’s a good hotel overall.
Dear Daniel, we thank you for your review after your stay at Hotel.D Basel ! We are really happy to read that you enjoy your stay at Hotel.D especially the service and the location of the hotel. We take note about your remark on the A/C and are sorry for the disagreements. We hope to see you again soon in Basel ! Best regards, Cécile - Front Office Manager
Dear Daniel, we thank you for your review after your stay at Hotel.D Basel ! We are really happy to read that you enjoy your stay at Hotel.D especially the service and the location of the hotel. We take note about your remark on the A/C… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewClean and fully beautifully renovated
Dear William, we thank you so much for your nice review ! We hope to have the chance to welcome you another time in Basel ! Best regards, Cécile - Front Office Manager
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewLocation - very good. Easy walk to town and places to eat Breakfast - did not use this facility Room - very good.
We only stayed one night so unable to comment
Dear Karen, we thank you for your nice review after your stay at Hotel. D Basel ! We hope to see you again soon ! Best regards, Cécile - Front Office Manager
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation, incredibly helpful staff and top notch comfortable room at a great price
N/A
Dear Madeleine, we thank you so much for your incredible review. What a pleasure to read that you enjoy your stay at any point ! We wish you a nice travel through Europe and hope to see you again soon in Basel ! Best regards, Cécile - Front Office Manager
Dear Madeleine, we thank you so much for your incredible review. What a pleasure to read that you enjoy your stay at any point ! We wish you a nice travel through Europe and hope to see you again soon in Basel ! Best regards, Cécile - Front… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLocation was excellent- small shops and the river were very close
Dear Duane, We thank you so much for your review after your stay ! We’re so glad you enjoyed the location and how close it is to the charming shops and the river. It’s such a pleasure to have all those little treasures and scenic walks just steps away, and we’re happy it added to your stay. We hope to see you again soon in Basel ! Best regards, Cécile - Front Office Manager
Dear Duane, We thank you so much for your review after your stay ! We’re so glad you enjoyed the location and how close it is to the charming shops and the river. It’s such a pleasure to have all those little treasures and scenic walks just… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewNothing to dislike, great staff, great location, clean and comfortable rooms. There was a heatwave during my stay and the fully functional air conditioning was much appreciated! Also the breakfast room and the breakfast were great!
One minor detail but of no real importance to me : as I was traveling with my bicycle, there was no garage to store it, so I had to take the bike in the room
Dear Anton, thank you very much for your kind comments. We are delighted that you were so satisfied with our facilities, service and staff. Regarding your comment about bicycles: we would like to inform you that we can store bicycles safely in the basement during your stay. We look forward to welcoming you back to Basel soon. Kind regards, Front Office Team
Dear Anton, thank you very much for your kind comments. We are delighted that you were so satisfied with our facilities, service and staff. Regarding your comment about bicycles: we would like to inform you that we can store bicycles safely… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewFriendly and helpful reception staff Very good location Tips for cheap parking (City parking near hospital) Very comfy beds Basel City Card
Price could be cheaper, but this is Basel city centre :) For breakfast, go with the booking offer
Dear Andy, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our central location, comfortable beds and helpful tips from our reception team. We are glad that you were able to use the Basel Card! We will take your feedback on price and breakfast on board so that we can continue to offer our guests good value for money. We look forward to welcoming you back to Basel soon. Kind regards, Front Office Team
Dear Andy, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our central location, comfortable beds and helpful tips from our reception team. We are glad that you were able to use the Basel Card! We will … Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified review