6.9

Reviews of Das Hotel Sherlock Holmes 3 stars

3 Alpbachallee, 3860 Meiringen, Switzerland

  • Janet

    Reviewed: 4 September 2025 · Stayed in September 2025

    Verified review

    An excellent hotel in an excellent area. The staff are what makes this hotel outstanding. Very helpful. Great parking for our motobike.

  • Anonymous

    Reviewed: 3 September 2025 · Stayed in September 2025

    Verified review

    Everything was just perfect 😍

  • Claudia

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
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  • Mohammed

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Aref

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    The location was very close to every destination you should visit in the heart of Switzerland. It is reasonably clean.

    There was no refrigeration, no air conditioning, and not enough sockets near bed. The furniture were very old dated and low quality. Breakfast is awful. Not fresh, no enough options. Restaurant is very bad the dishes are from Indian food and expensive.

  • Steven

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Location was perfect. Parking also very good.

    Property response:

    Dear Guest, Elementary, my dear visitor — your keen eye has spotted two of our strongest clues: a location that places you at the very heart of the adventure, and parking that would make even Dr. Watson nod in approval. We’re delighted your investigation yielded such positive findings, and we look forward to welcoming you back for the next chapter of your Swiss story. Yours faithfully, Hotel Sherlock Holmes – where location and comfort are always part of the plot.

    Dear Guest, Elementary, my dear visitor — your keen eye has spotted two of our strongest clues: a location that places you at the very heart of the adventure, and parking that would make even Dr. Watson nod in approval. We’re delighted yo… Show more

    Das Hotel Sherlock Holmes
    15 August 2025
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  • Pavel

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Extremely happy with our stay. Great location: there’s a small playground right in front of the hotel and another just 100 meters away. We were welcomed by an employee who directed us to additional parking under the hotel. Our room had a separate bedroom and a balcony with a lovely view. The staff were very friendly and helped us warm up food for our little daughter. All the guidance and support we received during check-in and throughout our stay made us feel genuinely welcome. This was especially helpful after a full day of driving, when we arrived tired and low on energy. We’ll definitely choose this hotel again for our next stay in the area.

    Property response:

    Dear Guest, What a most gratifying conclusion to your case at Hotel Sherlock Holmes! You have uncovered every clue we strive to leave for our guests — a prime location with family-friendly surroundings, a comfortable room with a balcony view, and a team ready to assist in every way, from parking guidance to warming up a meal for your little one. We are truly delighted that the welcome you received helped turn a long, tiring journey into a stay where you felt genuinely cared for. Knowing you would choose us again for your next visit is the finest reward for our efforts. Until the next chapter of your Swiss adventure, Yours faithfully, Hotel Sherlock Holmes – where every guest is part of the story.

    Dear Guest, What a most gratifying conclusion to your case at Hotel Sherlock Holmes! You have uncovered every clue we strive to leave for our guests — a prime location with family-friendly surroundings, a comfortable room with a balcony v… Show more

    Das Hotel Sherlock Holmes
    15 August 2025
  • Sander

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    Nice authentic hotel. Free parking lots. Very close to the river.

    The breakfast was a bit disappointing. Poor quality.

    Property response:

    Dear Guest, Thank you very much for your kind review and for highlighting the authentic charm of our hotel, the convenient location by the river, and the availability of free parking. We are sorry to hear that our breakfast did not meet your expectations. Your feedback regarding the quality has been noted, and we will certainly review this with our kitchen team to ensure improvements moving forward. We appreciate your comments and hope to welcome you back again soon for an even better experience. Kind regards, Das Hotel Sherlock Holmes Meiringen

    Dear Guest, Thank you very much for your kind review and for highlighting the authentic charm of our hotel, the convenient location by the river, and the availability of free parking. We are sorry to hear that our breakfast did not meet y… Show more

    Das Hotel Sherlock Holmes
    6 August 2025
  • 7.0 Good
    Luisa

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review

    The hotel is a bit old but the facilities are still in good condition. Nice staff

    Breakfast was okay but I've had better ones

    Property response:

    Dear Guest, Thank you very much for your review and for highlighting the good condition of our facilities and the friendliness of our staff — we truly appreciate it. We understand your comments regarding breakfast and will continue working on enhancing both the variety and quality of our offerings. Your feedback is important to us, and we hope to have the pleasure of welcoming you again in the future. Kind regards, Das Hotel Sherlock Holmes Meiringen

    Dear Guest, Thank you very much for your review and for highlighting the good condition of our facilities and the friendliness of our staff — we truly appreciate it. We understand your comments regarding breakfast and will continue workin… Show more

    Das Hotel Sherlock Holmes
    6 August 2025
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  • Anas

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    The location is great and staff was very friendly and helpful. Special thanks to demetri for the hospitality and the accurate guidance and explanation and recommendations about the sites.

    Property response:

    Dear Guest, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our location and, most of all, that you felt warmly welcomed by our team. Your kind words truly mean a lot — especially your special mention of Dmitrii. He’s always happy to assist with precise recommendations and a touch of Sherlockian curiosity. We hope your journey through Meiringen was as memorable as a well-written mystery — and we would be honoured to welcome you again in the future. Warmest regards, Hotel Sherlock Holmes Where every guest is part of the story. 🕵️‍♂️

    Dear Guest, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our location and, most of all, that you felt warmly welcomed by our team. Your kind words truly mean a lot — especially your special menti… Show more

    Das Hotel Sherlock Holmes
    1 August 2025
  • Michael

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    Good location. Good views. Reasonably priced.

    The breakfast was just okay

    Property response:

    Dear Guest, Thank you for your review — it seems you've uncovered some of the strengths of our little hideaway: location, views, and value. We're most pleased that these clues led you to us. As for breakfast — noted, and filed under "Room for Improvement." While it may not have been a five-course deduction-worthy affair, rest assured we’re already investigating ways to make mornings at Baker Street... pardon, Sherlock Holmes Hotel, more memorable. We hope to welcome you again — with stronger coffee and fresher croissants. Yours sincerely, Hotel Sherlock Holmes Where every guest experience is part of the case.

    Dear Guest, Thank you for your review — it seems you've uncovered some of the strengths of our little hideaway: location, views, and value. We're most pleased that these clues led you to us. As for breakfast — noted, and filed und… Show more

    Das Hotel Sherlock Holmes
    28 July 2025
  • 7.0 Good
    Bridget

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review
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  • Andras

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Location, kind staff

    Choice of breakfast

    Property response:

    Dear Guest, Thank you for your glowing rating — it’s always a pleasure to know we’ve hit the mark, especially with our location and kind-hearted staff. As for the breakfast — point taken. While we aim to offer a pleasant start to the day, we understand that variety is the true spice of a good morning. Consider it noted by the kitchen detectives. We’d be delighted to welcome you back for another stay — perhaps with a few more breakfast surprises next time. Warm regards, Your Sherlock Holmes Hotel Team 🕵️‍♂️

    Dear Guest, Thank you for your glowing rating — it’s always a pleasure to know we’ve hit the mark, especially with our location and kind-hearted staff. As for the breakfast — point taken. While we aim to offer a pleasant start to the day,… Show more

    Das Hotel Sherlock Holmes
    23 July 2025
  • Andy

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Location and secure parking

    basic room for money

    Property response:

    Dear Guest, Thank you kindly for your positive rating and for highlighting our central location and secure parking — both definite assets for explorers of the Bernese Oberland. We do understand your remark regarding the room. While we aim to offer comfort and cleanliness in the classic Sherlock style, we’re aware that expectations vary — and we continuously work to bring more value into every detail. We appreciate your feedback and hope to welcome you again on your next investigation in Meiringen. With warm regards, Your Sherlock Holmes Hotel Team 🔍

    Dear Guest, Thank you kindly for your positive rating and for highlighting our central location and secure parking — both definite assets for explorers of the Bernese Oberland. We do understand your remark regarding the room. While we aim… Show more

    Das Hotel Sherlock Holmes
    23 July 2025
  • 7.0 Good
    Alina

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    The breakfast was very poor.

    Property response:

    Dear Guest, Thank you for your feedback. We’re truly sorry to hear that our breakfast did not meet your expectations. While we aim to offer a satisfying start to the day, we clearly have work to do. Your comments have been passed along to our kitchen team, and we’re already exploring ways to improve both variety and quality. We hope to welcome you again — to a better breakfast and a better impression. Kind regards, Your Sherlock Holmes Hotel Team 🕵️‍♂️

    Dear Guest, Thank you for your feedback. We’re truly sorry to hear that our breakfast did not meet your expectations. While we aim to offer a satisfying start to the day, we clearly have work to do. Your comments have been passed along t… Show more

    Das Hotel Sherlock Holmes
    23 July 2025
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  • Shazad

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Location and staff

    Expensive Less clean

    Property response:

    Dear Guest, Thank you for your review and for highlighting both our location and our staff — it means a lot to know those aspects made a good impression. We're sorry to hear that cleanliness and price left you less satisfied. While we strive to maintain high standards, we clearly fell short in your case — and for that, we apologize. Your comments are being taken seriously and shared with our housekeeping team. We appreciate your honest feedback — it helps us improve. We hope to have the opportunity to welcome you back for a stay that feels more polished and balanced. Warm regards, Your Sherlock Holmes Hotel Team 🕵️‍♂️

    Dear Guest, Thank you for your review and for highlighting both our location and our staff — it means a lot to know those aspects made a good impression. We're sorry to hear that cleanliness and price left you less satisfied. While we… Show more

    Das Hotel Sherlock Holmes
    23 July 2025
  • Vince

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    The room had a balcony with nice views

    The hotel is very old, carpets everywhere with a bit of a bad smell. The room was very big but didn't have lot of amenities, there was a water cooker but no cups, coffee or tea. The balcony had a wooden barrier which was not safe to lean against and easy to get your foot stuck in. Overall would not recommend

    Property response:

    Dear Guest, Thank you for taking the time to share your experience. We’re glad you enjoyed the view from the balcony and the spaciousness of your room — but we're truly sorry that other aspects of your stay were disappointing. Your comments about the condition of the carpets, the lack of amenities, and the balcony safety are taken seriously and have been shared with our maintenance and housekeeping teams for immediate review. We fully understand that such issues affect the overall impression, and we regret not meeting your expectations. Please know that we are actively working on updates and improvements to bring the experience up to the standard our guests deserve. Thank you again for your honest feedback — it helps us move in the right direction. Sincerely, Your Sherlock Holmes Hotel Team 🕵️‍♂️

    Dear Guest, Thank you for taking the time to share your experience. We’re glad you enjoyed the view from the balcony and the spaciousness of your room — but we're truly sorry that other aspects of your stay were disappointing. Your co… Show more

    Das Hotel Sherlock Holmes
    23 July 2025
  • Carpendale

    Reviewed: 19 July 2025 · Stayed in June 2025

    Verified review
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  • Ina

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review
  • Denis

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    Hotel catered for coach parties so be prepared for early morning disturbances. I assuming deluxe room means a balcony. I thought a better adjective for the hotel would be “tired “. Admittedly a south facing room in temperatures of 32/34 degrees may colour my opinion.

    Property response:

    Dear Guest, Thank you for sharing your impressions. We're glad you took the time to offer such candid feedback. You're absolutely right — a south-facing room during a summer heatwave can certainly impact one’s experience, and we’re sorry for any discomfort this caused. We also understand your comment about the hotel feeling “tired.” While we aim to maintain cleanliness and character, we know that parts of the building could benefit from a refresh — and your words reinforce that. Group travel can unfortunately lead to early morning activity, and we regret that this disturbed your peace. We'll reflect on how best to minimize this impact for our individual guests moving forward. Thank you again for your valuable perspective. Warm regards, Your Sherlock Holmes Hotel Team 🕵️‍♂️

    Dear Guest, Thank you for sharing your impressions. We're glad you took the time to offer such candid feedback. You're absolutely right — a south-facing room during a summer heatwave can certainly impact one’s experience, and we’r… Show more

    Das Hotel Sherlock Holmes
    23 July 2025
  • Simon

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review
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  • Dler

    Reviewed: 3 July 2025 · Stayed in June 2025

    Verified review
  • 7.0 Good
    Wandering

    Reviewed: 2 July 2025 · Stayed in July 2025

    Verified review

    Location is handy to town and undercover parking. Glad there was a fan in the room as I arrived in heat wave.

    I wish the breakfast had been available earlier, 8.00am is old fashioned, people want to be on the road by then. I appreciated the kettle to boil water and I carry my own tea and coffee but wish there had least been a coffee/tea cup in room.

    Property response:

    Dear Guest, Thank you for your thoughtful feedback. We’re glad you enjoyed our convenient location, covered parking, and that the fan in the room helped during the heatwave. It’s also great to hear that you appreciated the kettle — though we regret the cup was missing. That should not have been the case, and we’ll follow up with housekeeping to ensure it doesn’t happen again. Just to clarify: breakfast is officially served from 7:00 to 9:00 a.m. — and we’ll make sure this is better communicated, so early risers like yourself can take full advantage of it. Thank you again for your comments — we hope to welcome you back under cooler conditions! Warm regards, Your Sherlock Holmes Hotel Team 🕵️‍♂️

    Dear Guest, Thank you for your thoughtful feedback. We’re glad you enjoyed our convenient location, covered parking, and that the fan in the room helped during the heatwave. It’s also great to hear that you appreciated the kettle — though… Show more

    Das Hotel Sherlock Holmes
    23 July 2025
  • Scott

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    We only stayed one night but the man on the late desk was great at checking us in and giving us a workable fan when ours upstairs didn’t work. The private bath was also large and very clean.

    The room itself was like a hot box. The windows seemed old and without any heat/glare protection. Even with the curtains closed, the sun blasted into our windows and made the lack of a/c very noticeable. The two portable fans in the room was the only thing that saved us.

    Property response:

    Dear Guest, Thank you for taking the time to share your experience. We're delighted to hear that our night receptionist made a positive impression and was able to assist you promptly — and that you appreciated the spacious and clean private bathroom. At the same time, we’re truly sorry that the heat made your stay uncomfortable. You’re absolutely right: the lack of air conditioning becomes especially noticeable during a heatwave, and we understand how challenging that can be. We’re actively exploring ways to improve room insulation and ventilation, especially for sun-facing rooms. Thank you for your patience and understanding — and for highlighting what worked and what didn’t. We hope to welcome you back under cooler circumstances in the future. Warm regards, Your Sherlock Holmes Hotel Team 🕵️‍♂️

    Dear Guest, Thank you for taking the time to share your experience. We're delighted to hear that our night receptionist made a positive impression and was able to assist you promptly — and that you appreciated the spacious and clean p… Show more

    Das Hotel Sherlock Holmes
    23 July 2025
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  • Gerard

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review
    Property response:

    Dear Guest, Thank you for your feedback. We’re sorry to hear that your stay felt just "okay." While we are indeed a three-star hotel, we always strive to deliver a warm and memorable experience beyond the rating. If there's anything specific you feel we could improve, we’d be grateful to hear from you. Every comment helps us grow. Kind regards, Your Sherlock Holmes Hotel Team 🕵️‍♂️

    Dear Guest, Thank you for your feedback. We’re sorry to hear that your stay felt just "okay." While we are indeed a three-star hotel, we always strive to deliver a warm and memorable experience beyond the rating. If there's… Show more

    Das Hotel Sherlock Holmes
    23 July 2025
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