Reviews of The Ritz-Carlton Hotel de la Paix, Geneva 5 stars
11 Quai du Mont-Blanc, Saint-Gervais / des Grottes, 1201 Geneva, Switzerland

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Reviewed: 2 August 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
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Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewExcellent staff and dining room food. Great location. Room size was great but electric in our room kept kicking off. Had to have the technician come in twice because A/C and TV and electricity in room would stop working. Very frustrating. Looks like bathroom was remodel but the layout odd. The shower stall not sturdy. The door would not close well and leak water. The design where toilet in room with closet without a sink was odd and ridiculous. After using toilet need to walk around through room and into bathroom to wash hands.
Staff restaurant foot. Location. Excellent.
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewThe location was lovely, however the foyer and breakfast areas (including the menu) were small and underwhelming. The hallways and furnishings were outdated and sparse. The room was more modernised and comfortable but mismatching (refurbished) not in keeping with the remainder of the hotel.
The service staff are young and inexperienced. Issues were not resolved promptly.
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
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Verified reviewReviewed: 9 May 2025 · Stayed in May 2025
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Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewHeart of the city location, breathtaking view, excellence in hospitality, delicious taste. Much thanks to super helpful staff.
Reviewed: 22 April 2025 · Stayed in February 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewThe staff were very friendly and accommodating. We were there to celebrate my 60th birthday and retirement. From welcoming to the room decorations to the celebration in the restaurants the staff were very thoughtful. Everything was amazing! The concierge and the front desk staff were super helpful in helping us with our daily arrangements. One of the concierge, Matteus and a front desk staff, Nassim went out the way to arrange a special cake and a thoughtful gift for me. The stay was very memorable.
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewThe ritz hotel is so beautiful. I loved it’s aesthetics, the room and view were amazing, the hotel’s staff were very kind, and i especially loved the piano and the classical music being played at the background. The spa was also amazing. Outstanding experience, a true luxurious hotel.
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewReviewed: 2 March 2025 · Stayed in February 2025
Verified reviewI really like my sty and enjoyed
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewThe AC is hot
Reviewed: 4 February 2025 · Stayed in January 2025
Verified reviewReviewed: 2 February 2025 · Stayed in January 2025
Verified reviewReviewed: 25 January 2025 · Stayed in January 2025
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