Nothing!

Great location and excellent facilities

Stayed in August 2025

Nothing. Coming from Uk we are not used to other customers smoking outside at breakfast but that seems to be a thing in Europe.

This is a fantastic place. We were so impressed with room and facilities. It is very swanky but also very family friendly. We stayed in a standard room which was the most luxurious room of our whole trip, from the layout to the lighting as well as a fridge and a superb coffee machine. The view was also great. It was my husband’s birthday so there was also small bottle of fizzy and a birthday card. So lovely. I want to revisit this hotel again. Forgot to mention the amazing breakfast with everything and the lovely breakfast staff.

Stayed in August 2025

N/A

New hotel spa very clean , spacious, friendly staff One of the most delicious dinner and lunch I had at the restaurant

Stayed in August 2025

Nothing

Beautiful hotel, lovely room and pool, perfect for a stop over to Italy, right next door to a Lidl

Stayed in July 2025

Everything.From check in to the size and comfort of the rooms, to the amazingly family friendly layout,superb amenities and just the perfect location for going about Ticino Kids LOVED the pool life,I even had a nap in the cabana,octopus for dinner was delicious and the sun was shining like its he tropics. We will come back

Stayed in August 2025

We had mountains/parking view, so all was great, no complaints. Not sure how it is for those who have windows to the swimming pool side as it could get a bit noisy from people having fun in that area.

Amazing outdoor swimming pool, saunas and jacuzzi - as expected. Surprisingly good breakfast - exceptionally good. Not great location but for overnight stay on the road trip - more than fine. EV charger at the hotel door.

Stayed in July 2025

More designed for families so less good for couples, but still enjoyable. Some waiting staff were rude on occasion and some did not speak English. Sauna / steam room not yet working.

New build hotel that is well designed. Breakfast and pool food was pretty good. Very clean and well connected with train station next door (plus free train pass provided by hotel makes exploring Ticino very easy). Overall good value choice.

Stayed in July 2025

Very nice room horrible bedding and pillows

Nice clean nice staff

Stayed in July 2025

All was perfect

Fantastic staff, restaurant, location… everything!!!!

Stayed in June 2025

Beautiful premises and very attentive staff

Stayed in July 2025

We liked everything, including the SPA and swimming pool. Additionally, we had enjoyed a fantastic location, not only because of the beautiful, green, mountainous nature, but also because our Ukrainian team of basketball veterans participated in the 17th FIMBA World Championship Games, Ticino '2025. These games were held in several cities across a large number of sports halls, and we were situated just between them all.

I would especially like to note the hospitality and the high quality of service provided by the hotel's restaurant staff. Fascinating comments on dishes and serving them in a friendly manner significantly promoted the new cuisine of Switzerland for us. Thank you very much, and good luck with your recently started business in the fantastic region.

Stayed in July 2025

Dinner included disapointed: selection was poor

Stayed in July 2025

All great

A new and exceptionally clean hotel with comfortable rooms and a friendly, helpful staff. Our room was ready upon arrival—even with kids—and had a beautiful mountain view. Breakfast was varied with plenty of options to choose from. We appreciated the free parking and complimentary spa access included with our booking. The location is convenient, close to the train station and restaurants. An outstanding experience overall.

Stayed in July 2025

All was new and very nice. Staff very friendly. Good mattress , very good breakfast .

Stayed in April 2025

Sadly there was a construction work nearby and it started at 6 am. But that is not the concern of the hotel.

Staff were very friendly, overall very clean, very good restaurant and would come again

Stayed in June 2025

The hotel is small but beautiful and with excelent services. Located near the Riazinno train station, it is extremely easy to arrive. The employees are very kind and always helpful to the customer. The rooms are big enough, the shower and toilet are big and clean, the rooms lights system is very modern and the noise from outside is well isolated. The pool is perfect for children as it is not too deep and there are sunbeds very comfortable. The garten with the restaurant is also really nice. The breakfast buffet was excellent and included all type of foods and beverages. Our stay was really relaxing at the Dorint in Locarno

Stayed in May 2025

modern building, very quiet, super clean

Stayed in June 2025

Everything was grate !

Absolutely everything!

Stayed in April 2025

The only issue was with shower water. Water temperature fluctuated in all 3 separate rooms we have stayed as a group.

Stayed in May 2025

Aircondition isn‘t that cold…

Friendly staff, fantastic breakfast, Pool, Modern design, clean, just about Everything!

Stayed in May 2025

In many rooms windows don't open. Only one shower in the whole spa.

People, rooms, infrastructure. Playroom and pool are nice.

Stayed in April 2025

Nothing

The rooms are very spacious, the lounge area is fantastic, staff are lovely and the accommodated me for vegan options for dinner. I would highly recommend this hotel to anyone. It's absolutely beautiful

Stayed in April 2025

The outdoor pool and the very nice room

Stayed in March 2025

Lack of green environment for dogs, toilet smells

Super breakfast buffet, nice welcome for dogs, easily accessible

Stayed in April 2025