No lift from the ground floor and climbed about 20 steps with heavy cases

Comfy room, nice bathroom

Stayed in August 2025

Parking a few minutes away but good value. Difficult to stop the car and unload as road is quite narrow. Not really a complaint just an observation.

Fantastic corner room with nice views. Comfortable beds. Very central and close to station. Very nice restaurant downstairs. Lovely place to stay lovely town.

Stayed in August 2025

The breakfast. -Made an effort for one person who was gluten free

Stayed in August 2025

Only from the reception area (at 1st floor) on there was an elevator.

Central location. Single room but with a very wide bed. Shower quickly had the right temperature (I have had different experiences). Very friendly reception when I arrived.

Stayed in August 2025

Clean & modern inside.

Very nice hotel. Lovely staff & very clean. Quiet at night time. No air conditioner so was, a bit warm over night as the weather was hot for us

Stayed in August 2025

Stairs to reception and parking not very convenient

Close to downtown and rail station

Stayed in August 2025

The fan is not enough to cool the room.

Close to station. Anna is very accommodating.

Stayed in August 2025

Everything was great! The only thing travelers should be aware of is that in order to get to the reception you need to go up a flight of stairs. After that there is an elevator to all of the rooms, but for those that can't do stairs or have difficulty with them, it might pose a real problem.

The location of this hotel was perfect. Right in the old town and our rooms had views of the street with an old church directly across from it. There was no a/c but seems like in Chur, fans are good enough. The staff was very accommodating and friendly. Breakfast started nice and early (6:30) which was helpful since we had an early train that morning. The breakfast spread offered plenty of pastries, breads, yogurt, muesli, fruit and scrambled eggs and sausage. We had a great stay and would recommend it to other travelers.

Stayed in August 2025

I stayed in Room No 5 and found it a little difficult to locate the room.

The rooms were of a classic type, but the bathroom and other facilities were clean and easy to use. It was helpful that there was a USB charger next to the bed, apart from the normal power sockets.

Stayed in August 2025

Parking your car in Switzerland always seems to be a complex and expensive operation . The hotel staff though were very helpful.

We booked a budget room but we’re very happy with it. Lots of space, a double wash basin, a fan, a table, small fridge and a kettle. Staying in the old town is wonderful. Lots of interesting and beautiful streets to explore. Having to walk down the corridor to get to the shower and toilet was never a problem.

Stayed in August 2025

Reception closes at 2000

Hotel location is close to train station and in the Old City.

Stayed in July 2025

Newly renovated room a delight to be in

Stayed in August 2025

All I can say need more improvement in all parts of the Hotel.

Location was good

Stayed in July 2025

There were 24 stairs to the reception. Lift was available from the 1st floor onwards.

Location was super convenient and close to train station and city centre.

Stayed in August 2025

Nothing special

Nice, clean hotel, firm beds with cozy pillows and blankets, refrigerator provided, good breakfast, competent and friendly staff, appreciate early check in, immediately after the room was ready

Stayed in August 2025

Nothing worth mentioning.

Very charming room (it was a ‘historic’ room). Comfortable bed with a good duvet.

Stayed in July 2025

Need to climb 2 flights of stairs to reach the reception , can be challenging for seniors with luggages . During summer , if the window is opened , can hear people talking downstairs . The pillow was too soft and only one provided . Bearable for one night stay . The shower head was in a weird angle and water jet too weak . Only one shower gel provided and no place to put own toiletries in the shower cubicle .

The location was good ...about 10 mins walk with 2 turns and straight forward from train station . The COOPs supermarket is just round the corner and old town on the other direction . The sink is located outside the ensuite bathroom which maybe practical .

Stayed in July 2025

All good

Excellent arrangements for our late arrival.v helpful

Stayed in July 2025

Elevator cannot fit more than 2.

Nice location. Beautiful city. Helpful staff.

Stayed in July 2025

The lift was ridiculously small. There were too many stairs up from the street. Our superior room appeared to qualify for this rating because it was very old. The staff were seldom visible.

Its position. The breakfast was ok.

Stayed in July 2025

Our bathroom had a bit of an odour issue, but this didn't detract from an otherwise very good stay.

Very spacious and very clean rooms. Hotel is in a convenient location in an interesting building. Chur is a really pretty town. I'd stay there again for sure

Stayed in July 2025

Renovated bathroom, beautiful!

Stayed in July 2025

This a historic hotel in the historic centre of Chur. The breakfast was good and the staff friendly and helpful. The location is good.

Stayed in June 2025

The hotel is not far from the train station, by foot. It's in a quiet area. It's in the process of being refurbished. Our room had been recently finished. It was strange to us to have the hand sink in the bedroom and not in the bathroom with the toilet and shower. But I think it's the norm in Switzerland. The room was clean and comfortable. We had a very good recommendation from the young lady on reception for somewhere to eat.

Stayed in July 2025