Reviews of Hotel Du Quai 3 stars
4, rue du Quai, 1844 Villeneuve, Switzerland

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Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewRooms are clean that is nice, location of the hotel is on a good place as well, just nearby the lake. There is a restaurant open till midnight just across the street
Rooms are small and even though we booked for two double bed room they gave us two single bed and there was no place to separate them so I had to sleep close with my buddy :D Also for the breakfast there are not any selection, I was expecting to have a better breakfast for this kind of hotel.
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewLocation
Way overpriced and unwelcoming staff
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewLocation of breakfast was great. Staff were friendly and helpful. Rooms were clean and towels fresh each day.
I had a non functional shower for a couple of days until a part could be obtained.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewLocation is the best you can get in Villeneuve.
The hotel selling rooms which they then claim not to have and blame booking.com for. After a lengthy argument managed to get something close to what was promised. Room very hot with no A/C and a broken fan. Shower moldy.
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewWe didn’t like it
Too expensive for the quality of the room
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 2 April 2025 · Stayed in April 2025
Verified reviewGreat location few meters from the lake
Reviewed: 4 March 2025 · Stayed in February 2025
Verified reviewLocation
Poor breakfast, very basic room
Reviewed: 10 January 2025 · Stayed in December 2024
Verified reviewVery friendly host. Which was not the booking manager.
We had requested via Booking.com 2 single beds. When we got there we got a room with 1 bed. The booking manager from the hotel made us pay extra for another room so we could have 2 beds. I don't think that was fair.
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewGreat location on lake. Bus stop around corner (free travel). Nice breakfast.
Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 September 2024 · Stayed in September 2024
Verified reviewLocation and value for price .
Even after paying on Booking.com , I asked asked to pay again at the property stating they don’t have the payment notification
Reviewed: 9 September 2024 · Stayed in September 2024
Verified reviewReviewed: 4 September 2024 · Stayed in September 2024
Verified reviewReviewed: 8 August 2024 · Stayed in August 2024
Verified reviewGreat location and the restaurant in front (breakfast area) is nice when the weather is good
Missing air-conditioning system. There was a fan but very noisy so either you have ut on and it's hard to sleep, or you turn it off but very hot in summer
Reviewed: 23 July 2024 · Stayed in July 2024
Verified reviewReviewed: 14 July 2024 · Stayed in July 2024
Verified reviewLocation and perfect view from my room
Very noisy . On the main road . No air conditioning so it was very hot , unable to open window as would be more noisy . Fan which was provided and very good was also very noisy so didn’t sleep well throughout .
Reviewed: 14 July 2024 · Stayed in July 2024
Verified reviewReviewed: 8 July 2024 · Stayed in July 2024
Verified reviewLocation
Staff was rude with kids.
Reviewed: 7 July 2024 · Stayed in June 2024
Verified reviewReviewed: 7 July 2024 · Stayed in July 2024
Verified reviewLocation
Awful breakfast, grossly overpriced, miserable staff, tiny bathroom
Reviewed: 23 June 2024 · Stayed in June 2024
Verified reviewStaff were friendly. Breakfast was included. Room was clean.
Room was very small and hot. A fan would have been helpful. We could hear other guests in the hallway. Price was expensive given the size of the room and minimal amenities.
Reviewed: 16 May 2024 · Stayed in May 2024
Verified reviewLocation, helpfulness of staff, very comfortable beds!