Rheingasse 8, Old Town Kleinbasel, 4058 Basel, Switzerland
#48 of 65 hotels in Basel
Guests' ChoiceBased on 228 hotel reviews
8.2Cleanliness
8.6
Comfort
8.4
Location
9.4
Facilities
8.0
Staff
8.9
Value for money
8.1
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 August 2025
Shannon
United StatesRoom exceptionally hot and stuffy and no way to get fresh air.
Location and staff fantastic
Stayed in August 2025
Reviewed: 27 August 2025
Allyson
United Kingdomfantastic location, rooms spacious, good breakfast
Stayed in July 2025
Reviewed: 24 August 2025
Ioan
RomaniaWe stayed 2 nights when, during the days, the max temperature was 32 degrees C, without AC ( room 301). It was not possible to feel good in that conditions Our badluck.
Excellent position of the hotel. The nice view from the room to the rivrr and the bridge. Nice staff.
Stayed in August 2025
Reviewed: 22 August 2025
Phillip
New ZealandLocation is great with a good restaurant and bar on the riverside.
Stayed in August 2025
Reviewed: 19 August 2025
Karen
CanadaBasel is relatively expensive.
We had small rooms, however that was expected and as described. Location of hotel was perfect before our river cruise as it is on the river and within walking distance or free tram ride. Basel Card enabled free bus and tram rides from airport and to the river cruise.
Stayed in August 2025
Reviewed: 16 August 2025
Andrew
United KingdomNo air-conditioning, just a fan. No fridge Very thin pillows
Very clean, great location and modern
Stayed in August 2025
Reviewed: 13 August 2025
Kate
United KingdomBreakfast underwhelming, noisy every evening, no air conditioning although a fan was provided.
Lovely location in the middle of the old town. Everything is nearby. Comfortable room with huge bathroom. There was a lively atmosphere directly outside the hotel on the riverside in the evenings due to the nightly music on the river stage. The music finished around 10pm but it was noisy until 11 or 12pm due to people at the bars and restaurants. From our room we enjoyed watching everyone float past on the river with their wickelfisch of an evening!
Stayed in August 2025
Reviewed: 11 August 2025
Rose
CanadaThe mattress was too soft for me and could have used 2 pillows per guest as the pillows are flat.
Location location location. Very central and on the water. Everything you want to see and do within walking distance. The food was exceptional. The front desk was very helpful in securing taxi and tourist information. Even a free transit pass for within the area along with 50%discounts to many museums and attractions They know how to cater to tourists here!
Stayed in August 2025
Reviewed: 9 August 2025
Richard
SwedenRoom had no A/C. Only a fan
Great hotel. When you stay herr you revieve a Basel card. You can use that can everywhere when you use tram ot bus. Also discoiunt when going to museum. Also you have 10% off when eating at the hotel restaurant.
Stayed in August 2025
Reviewed: 8 August 2025
Beverley
United KingdomPillow - only 1 supplied and so soft I had to roll it into a ball. Noise - with window open quite a bit of street noise. Fan instead of a/c. Bathroom might be tricky if you are sharing with someone. Lots of street people on main road by hotel.
Great location - very easy to get around on public transport (for free). Very nice room - bathroom looks weird on hotel photos but was fine. Lovely bread - not as much selection for breakfast as other hotels but everything very fresh and tasty. Music concert taking place on river and lots of restaurants - very lively but maybe noisy if you are on river side of building.
Stayed in August 2025
Reviewed: 4 August 2025
Vesna
CroatiaThere was only one very thin and uncomfortable pillow on my bad
Great location and hospitality.
Stayed in August 2025
Reviewed: 2 August 2025
Lola
NetherlandsThe room could have counted with a water boiler to make tea or coffee… but further everything was perfect!
Its great location, friendly staff, comfortable facilities and delicious breakfast
Stayed in August 2025
Reviewed: 31 July 2025
Vesna
AustraliaThe rooms were nice and very clean. The location was excellent and the staff were lovely and very helpful. Thank you!
Stayed in July 2025
Reviewed: 24 July 2025
Tracy
United KingdomThe room was a good size but lacked basic facilities such as wardrobe, fridge, hallway mirror and tea/coffee facility would have been nice. Location difficult to access by car due to nearby building work and road direction changes.
Location with river view, large bed and shower.
Stayed in July 2025
Reviewed: 23 July 2025
Noel
AustraliaThe pillows were not comfortable (almost non-existent) and no air-conditioning in the room.
The breakfast was really good. There was a good selection and it was all fresh.
Stayed in July 2025
Reviewed: 18 July 2025
Katsushi
IndiaThe breakfast space on the ground floor may be a bit small for the number of rooms. Saturday and Sunday, there is no one at the reception. It was inconvenient.
Right on the bank of the river with a great restaurant. The room is a good size and has comfortable facilities. A small-scale hotel like this in the middle of the city is a really great deal.
Stayed in May 2025
Reviewed: 18 July 2025
Angela
United KingdomNo air con although there was a large fan which did help at night.
Great location, nice comfortable room.
Stayed in July 2025
Reviewed: 1 July 2025
Achim
GermanyNo air conditioning
Location
Stayed in June 2025
Reviewed: 11 June 2025
Jeremy
SwitzerlandNo AC and 1 very very flat pillow. Breakfast very limited
Nicely located by the river
Stayed in June 2025
Reviewed: 11 June 2025
Judit
HungaryA bit noisy, but if you drink a beer … it doesnt matter ;)
Best location
Stayed in June 2025
Reviewed: 4 June 2025
Georgios
SwitzerlandThe breakfast could have more baked goods.
The location is great, at the heart of Basel
Stayed in June 2025
Reviewed: 1 June 2025
Fabio
United KingdomGood price and quality for visiting Basel.
Stayed in May 2025
Reviewed: 5 May 2025
Robert
United KingdomWe had a room at the back (opposite side to the river), which overlooked a street with various bars opposite. Thought this might get noisy at night, but didn't really notice it.
Great location by the river, with a terrace for beers/dining. Easy 10 minute trip from station, by tram - stop was almost outside the hotel, just couple of minutes walk away. Good evening meal at the restaurant. Nice walk over the bridge to the old town/shopping area. The multi-coloured LED lighting in the shower was something different!
Stayed in April 2025
Reviewed: 1 May 2025
Stuart
United KingdomPillows - only one each but pretty flat We could work the shower with the rain shower head so used the attachment which was good anyway. Could have done with a bit more cleaning around / under the beds but didn’t put us off. Towels weren’t very thick but adequate
Great location right by the river Comfortable room with fan and blackout curtains. Super double glazing meant we don’t hear anything from street below. Near bars and restaurants. Tram and bus stop on doorstep. Breakfast was good with several cereals, breads, meat, cheese and spreads / jams. Staff were friendly and helpful
Stayed in May 2025
Aalborg, Denmark
Chambéry, France
Melito di Napoli, Italy
Yaremche, Ukraine
Zahara de los Atunes, Spain
Coeur d'Alene, USA
Porto Ota, France
Plettenberg Bay, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content