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Reviews of East West Hotel Basel

Rheingasse 8, Old Town Kleinbasel, 4058 Basel, Switzerland

#48 of 65 hotels in Basel

Guests' Choice

Review score

Based on 228 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    9.4

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 30 August 2025

    7.0
    Elevator view room too hot in summer.
    • Leisure trip
    • Couple
    • Budget Double Room with Elevator View
    • Stayed 1 night
    • Submitted via mobile

    Room exceptionally hot and stuffy and no way to get fresh air.

    Location and staff fantastic

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with City View
    • Stayed 1 night

    fantastic location, rooms spacious, good breakfast

    Stayed in July 2025

  • Reviewed: 24 August 2025

    7.0
    It is a good hotel when outside is not hot.
    • Leisure trip
    • Couple
    • Double Room with River View
    • Stayed 2 nights
    • Submitted via mobile

    We stayed 2 nights when, during the days, the max temperature was 32 degrees C, without AC ( room 301). It was not possible to feel good in that conditions Our badluck.

    Excellent position of the hotel. The nice view from the room to the rivrr and the bridge. Nice staff.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Excellent would stay again!
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Location is great with a good restaurant and bar on the riverside.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Perfect location on the Rhine River
    • Leisure trip
    • Family with young children
    • Budget Double Room with Elevator View
    • Stayed 1 night

    Basel is relatively expensive.

    We had small rooms, however that was expected and as described. Location of hotel was perfect before our river cruise as it is on the river and within walking distance or free tram ride. Basel Card enabled free bus and tram rides from airport and to the river cruise.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    No air-conditioning, just a fan. No fridge Very thin pillows

    Very clean, great location and modern

    Stayed in August 2025

  • Reviewed: 13 August 2025

    7.0
    Great location but be prepared for noise in the evenings.
    • Leisure trip
    • Family with young children
    • Double Room with River View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast underwhelming, noisy every evening, no air conditioning although a fan was provided.

    Lovely location in the middle of the old town. Everything is nearby. Comfortable room with huge bathroom. There was a lively atmosphere directly outside the hotel on the riverside in the evenings due to the nightly music on the river stage. The music finished around 10pm but it was noisy until 11 or 12pm due to people at the bars and restaurants. From our room we enjoyed watching everyone float past on the river with their wickelfisch of an evening!

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with River View
    • Stayed 1 night
    • Submitted via mobile

    The mattress was too soft for me and could have used 2 pillows per guest as the pillows are flat.

    Location location location. Very central and on the water. Everything you want to see and do within walking distance. The food was exceptional. The front desk was very helpful in securing taxi and tourist information. Even a free transit pass for within the area along with 50%discounts to many museums and attractions They know how to cater to tourists here!

    Stayed in August 2025

  • Reviewed: 9 August 2025

    9.0
    Basel stay
    • Leisure trip
    • Family with young children
    • Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Room had no A/C. Only a fan

    Great hotel. When you stay herr you revieve a Basel card. You can use that can everywhere when you use tram ot bus. Also discoiunt when going to museum. Also you have 10% off when eating at the hotel restaurant.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    9.0
    Excellent location - easy to get around
    • Leisure trip
    • Group
    • Double Room with City View
    • Stayed 1 night

    Pillow - only 1 supplied and so soft I had to roll it into a ball. Noise - with window open quite a bit of street noise. Fan instead of a/c. Bathroom might be tricky if you are sharing with someone. Lots of street people on main road by hotel.

    Great location - very easy to get around on public transport (for free). Very nice room - bathroom looks weird on hotel photos but was fine. Lovely bread - not as much selection for breakfast as other hotels but everything very fresh and tasty. Music concert taking place on river and lots of restaurants - very lively but maybe noisy if you are on river side of building.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    There was only one very thin and uncomfortable pillow on my bad

    Great location and hospitality.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    9.0
    A great place to stay while visiting Basel! Friendly staff, great location and fantastic breakfast, thanks!!
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The room could have counted with a water boiler to make tea or coffee… but further everything was perfect!

    Its great location, friendly staff, comfortable facilities and delicious breakfast

    Stayed in August 2025

  • Reviewed: 31 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with River View
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were nice and very clean. The location was excellent and the staff were lovely and very helpful. Thank you!

    Stayed in July 2025

  • Reviewed: 24 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with River View
    • Stayed 1 night
    • Submitted via mobile

    The room was a good size but lacked basic facilities such as wardrobe, fridge, hallway mirror and tea/coffee facility would have been nice. Location difficult to access by car due to nearby building work and road direction changes.

    Location with river view, large bed and shower.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    7.0
    Overall good value for money and good location.
    • Leisure trip
    • Couple
    • Budget Double Room with Elevator View
    • Stayed 1 night
    • Submitted via mobile

    The pillows were not comfortable (almost non-existent) and no air-conditioning in the room.

    The breakfast was really good. There was a good selection and it was all fresh.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    9.0
    Wonderful location in the middle of the city. Great restaurant for meals on the river side.
    • Business trip
    • Couple
    • Double Room with City View
    • Stayed 4 nights

    The breakfast space on the ground floor may be a bit small for the number of rooms. Saturday and Sunday, there is no one at the reception. It was inconvenient.

    Right on the bank of the river with a great restaurant. The room is a good size and has comfortable facilities. A small-scale hotel like this in the middle of the city is a really great deal.

    Stayed in May 2025

  • Reviewed: 18 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    No air con although there was a large fan which did help at night.

    Great location, nice comfortable room.

    Stayed in July 2025

  • Reviewed: 1 July 2025

    7.0
    Lovely location, but noisy if too hot as you need to keep the windows open for air circulation. Lovely renovation.
    • Business trip
    • Solo traveller
    • Single Room with River View
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning

    Location

    Stayed in June 2025

  • Reviewed: 11 June 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    No AC and 1 very very flat pillow. Breakfast very limited

    Nicely located by the river

    Stayed in June 2025

  • Reviewed: 11 June 2025

    9.0
    Simple but nice. Very friendl
    • Leisure trip
    • Group
    • Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    A bit noisy, but if you drink a beer … it doesnt matter ;)

    Best location

    Stayed in June 2025

  • Reviewed: 4 June 2025

    9.0
    Pleasant spot at the heart of Basel
    • Leisure trip
    • Couple
    • Double Room with River View
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast could have more baked goods.

    The location is great, at the heart of Basel

    Stayed in June 2025

  • Reviewed: 1 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Good price and quality for visiting Basel.

    Stayed in May 2025

  • Reviewed: 5 May 2025

    9.0
    Nice place to stay in Basel, by river, easy access to old town areas.
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 1 night

    We had a room at the back (opposite side to the river), which overlooked a street with various bars opposite. Thought this might get noisy at night, but didn't really notice it.

    Great location by the river, with a terrace for beers/dining. Easy 10 minute trip from station, by tram - stop was almost outside the hotel, just couple of minutes walk away. Good evening meal at the restaurant. Nice walk over the bridge to the old town/shopping area. The multi-coloured LED lighting in the shower was something different!

    Stayed in April 2025

  • Reviewed: 1 May 2025

    8.0
    Good hotel in good location ideal for our short stay
    • Leisure trip
    • Couple
    • Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Pillows - only one each but pretty flat We could work the shower with the rain shower head so used the attachment which was good anyway. Could have done with a bit more cleaning around / under the beds but didn’t put us off. Towels weren’t very thick but adequate

    Great location right by the river Comfortable room with fan and blackout curtains. Super double glazing meant we don’t hear anything from street below. Near bars and restaurants. Tram and bus stop on doorstep. Breakfast was good with several cereals, breads, meat, cheese and spreads / jams. Staff were friendly and helpful

    Stayed in May 2025

Showing 1 – 25

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