8.2

Reviews of East West Hotel Basel

Rheingasse 8, Old Town Kleinbasel, 4058 Basel, Switzerland

  • Susan

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review

    Wonderful location beside the bridge and overlooking the Rhine! Easy to walk or catch trams close to the hotel! Comfortable and highly recommended!

    Thin, small towels

  • Terry

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Shannon

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Location and staff fantastic

    Room exceptionally hot and stuffy and no way to get fresh air.

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  • Allyson

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review

    fantastic location, rooms spacious, good breakfast

  • Ioan

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Excellent position of the hotel. The nice view from the room to the rivrr and the bridge. Nice staff.

    We stayed 2 nights when, during the days, the max temperature was 32 degrees C, without AC ( room 301). It was not possible to feel good in that conditions Our badluck.

  • Phillip

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Location is great with a good restaurant and bar on the riverside.

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  • Campbell

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    location

    no a/c, no refridgerator, and no access to outside air.

  • Stephen

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Karen

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    We had small rooms, however that was expected and as described. Location of hotel was perfect before our river cruise as it is on the river and within walking distance or free tram ride. Basel Card enabled free bus and tram rides from airport and to the river cruise.

    Basel is relatively expensive.

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  • Veronika

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Alessandra

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Andrew

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Very clean, great location and modern

    No air-conditioning, just a fan. No fridge Very thin pillows

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  • Kate

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Lovely location in the middle of the old town. Everything is nearby. Comfortable room with huge bathroom. There was a lively atmosphere directly outside the hotel on the riverside in the evenings due to the nightly music on the river stage. The music finished around 10pm but it was noisy until 11 or 12pm due to people at the bars and restaurants. From our room we enjoyed watching everyone float past on the river with their wickelfisch of an evening!

    Breakfast underwhelming, noisy every evening, no air conditioning although a fan was provided.

  • Rose

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Location location location. Very central and on the water. Everything you want to see and do within walking distance. The food was exceptional. The front desk was very helpful in securing taxi and tourist information. Even a free transit pass for within the area along with 50%discounts to many museums and attractions They know how to cater to tourists here!

    The mattress was too soft for me and could have used 2 pillows per guest as the pillows are flat.

  • Richard

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Great hotel. When you stay herr you revieve a Basel card. You can use that can everywhere when you use tram ot bus. Also discoiunt when going to museum. Also you have 10% off when eating at the hotel restaurant.

    Room had no A/C. Only a fan

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  • Beverley

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Great location - very easy to get around on public transport (for free). Very nice room - bathroom looks weird on hotel photos but was fine. Lovely bread - not as much selection for breakfast as other hotels but everything very fresh and tasty. Music concert taking place on river and lots of restaurants - very lively but maybe noisy if you are on river side of building.

    Pillow - only 1 supplied and so soft I had to roll it into a ball. Noise - with window open quite a bit of street noise. Fan instead of a/c. Bathroom might be tricky if you are sharing with someone. Lots of street people on main road by hotel.

  • Vesna

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Great location and hospitality.

    There was only one very thin and uncomfortable pillow on my bad

  • Robert

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Location and breakfast

    Very noisy outside until 5:00 am. Disrupted our sleep

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  • Lola

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    Its great location, friendly staff, comfortable facilities and delicious breakfast

    The room could have counted with a water boiler to make tea or coffee… but further everything was perfect!

  • Vesna

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    The rooms were nice and very clean. The location was excellent and the staff were lovely and very helpful. Thank you!

  • Victoria

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Nothing really

    The room was ok, but it was so noisy, music and loud people til 5am, you couldn't have the window open and it was very hot. The breakfast was very limited

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  • 7.0 Good
    Tracy

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Location with river view, large bed and shower.

    The room was a good size but lacked basic facilities such as wardrobe, fridge, hallway mirror and tea/coffee facility would have been nice. Location difficult to access by car due to nearby building work and road direction changes.

  • Noel

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    The breakfast was really good. There was a good selection and it was all fresh.

    The pillows were not comfortable (almost non-existent) and no air-conditioning in the room.

  • Katsushi

    Reviewed: 18 July 2025 · Stayed in May 2025

    Verified review

    Right on the bank of the river with a great restaurant. The room is a good size and has comfortable facilities. A small-scale hotel like this in the middle of the city is a really great deal.

    The breakfast space on the ground floor may be a bit small for the number of rooms. Saturday and Sunday, there is no one at the reception. It was inconvenient.

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  • Angela

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    Great location, nice comfortable room.

    No air con although there was a large fan which did help at night.

  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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