It was a good experience. People were friendly.

Stayed in August 2025

Comfortable with superb Mountain View’s

Stayed in August 2025

The Breakfast was excellent as were the friendly and helpfull staff.

Stayed in August 2025

Breakfast was initially somewhat confusing, as layout seemed odd. We were asked of dietary preferences, however there was only pork available with the meat selection.

Room was beautifully appointed. An added bonus was the replenishing the mini-bar in the room. Location was great, view from our room was superb!

Stayed in July 2025

A pair of sandle in the room can be a good idea for the future.... 😊

Amazing memeber of staff. Maline was very professional, warm and kind. Nothing can beat the view of the mouthain form the room and balcony. And the best part for me was they allow smoking from the balcony 🥹... O great breakfast collection.

Stayed in August 2025

I stayed at the junior suite, the interior was very nice, however the scenery outside the patio is the parking lot, which is a turn off. Also the access way from the hotel main entrance to the room is long and winded, had to climb many staircases and lots of turn to get to the back block where my room was located.

Very nice with a log cabin feel

Stayed in July 2025

The best hotel we stayed at in our entire Europe trip!! All the staff were so so lovely: so much so that they were the nicest staff/worker interactions we had in our entire trip as well! The rooms and facilities were great and the actual hotel was in a really good spot in town so everything was super walkable. We had dinner at their restaurant which was also sooo yummy. We recommend Eiger Mountain and Soul Resort to anyone and everyone that will listen!!

Stayed in July 2025

N/A

We had the best view, Eiger Mountain. Room very spacious. Comfortable beds. Friendly and accomodating staff. Great food.

Stayed in August 2025

Most of the staff are young people and seriously need training.

The room was exceptional. The food was good and the location was terrific. The parking lot is excellent, and there are charging spots for EVs.

Stayed in July 2025

Restaurant menu limited

Great Location in Grindelwald with spectacular views. Staff were very helpful

Stayed in July 2025

No a/c. If opened balcony door, flies came in. A fan was provided.

The spa and excercise area was very nice. The staff throughout the hotel was very helpful. good breakfast. Great location.

Stayed in July 2025

Pesky flies in the lobby dining area.

Lovely staff, excellent location, close the train station, lots of restaurants.

Stayed in July 2025

Clean, great location, attentive staff!

Stayed in July 2025

No AC, it was hot month and room was hot to sleep in.

Location, Supportive staff, very nice property.

Stayed in July 2025

No

The location is convenient and the staff is friendly and helpful.

Stayed in July 2025

Our room was on the main street which one night it was very noisy because of a cricket match showing on T.V. at the local sports bar across the street from our room. If you are noise sensitive you may not like it. The rest of the nights were fine. They had a laundry room but the hours of 9 to 9pm didn't accommodate those of us who wanted to go on early morning trips until we got back typically at 8 or 8:30 especially since the sun was up so late. Longer hours or 24 hours would be more convenient. There was a problem with flies in the restaurant due to the windows being open. Not sure what they can do about that.

The view from the room's balcony was breathtaking of the Eiger moutain and the mountains surrounding it. The location was in the middle of the town of Grindelwald so lots of accessible small stores and restaurants. The room itself was on the small side but the view made up for it. Staff were very helpful, friendly and nice. We wanted to stay an extra day and they were very helpful. Despite not being able to stay in our original room we had had for 3 nights they did find another room and instructed us to just pack our bags and leave them in the room and they would take care of moving them for us. After a long day of being gone sight seeing we wondered how the room switch would work out and just as they said they had moved all of our belongings. We were quite impressed. Breakfast was included with our room and it was excellent. Wide variety of food selections to eat with fresh fruit and a variety of juices, pastries and muesli. The breakfast wait staff were very cheerful. The restaurant had food for everyone with an amazing coffee machine. So overall I would say the room was amazing, the attached restaurant was wonderful and the location was fantastic. Even had a shuttle to bring us to the train in the morning.

Stayed in June 2025

I can’t think of anything.

This hotel is always great. Rooms are fantastic. There’s free minibar. Staff is super helpful. Best bed.

Stayed in July 2025

It was close to the station and walking distance to restaurants and activities. The staff was super friendly and made us feel right at home. The room was super clean and comfortable.

Stayed in June 2025

The staff are amazing. Exceptionally friendly and helpful. The location is great and the breakfast was good.

Stayed in June 2025

Room, location and

Stayed in June 2025

Breakfast could have had some vegetarian options for hot food. Otherwise all good! Lovely stay would return :)

Everything! The room was clean, spacious and comfortable. Hotel facilities were good, breakfast was good, location was good.

Stayed in June 2025

There was nothing to dislike here!

The property was centrally located which was fantastic! We also had breathtaking views from our hotel balcony. The staff were very friendly and the breakfasts were delightful!

Stayed in May 2025

Little bet expensive but worth it I did not like that if I want to enter the hotel I should pass by the restaurant

Everything

Stayed in June 2025

Room size were pretty decent. Location was very good.

Stayed in June 2025