Reviews of Einstein St. Gallen 4 stars
Berneggstrasse 2, 9000 St. Gallen, Switzerland

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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery calm, efficient staff and super comfortable beds
Dear Heidi, Thank you very much for choosing the Einstein St.Gallen during your recent trip to St.Gallen. We very much appreciate you taking the time to fill in the guest questionnaire to share with us your experience. It is a great pleasure to read your positive ratings in regard to our facilities and services. I have shared your encouragements with my entire team adding my own appreciation and I know this will further drive them to excel in their work. It is thanks to the feedback of guests like you that enables us to constantly improve our services and we are very grateful for this. We truly hope to be able to welcome you back to the Einstein St.Gallen in the very near future. Thank you again and we are looking forward to welcome you back soon again. Best regards, Michael Vogt General Manager
Dear Heidi, Thank you very much for choosing the Einstein St.Gallen during your recent trip to St.Gallen. We very much appreciate you taking the time to fill in the guest questionnaire to share with us your experience. It is a great p… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewBest location 2 minutes walk from the abby and the old city. Great breakfast. Very helpful stuff
There is a gym and a spa but it is opened only from 9 in the morning. Too late for use.
Dear Nurit, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! The Gym opens Monday to Friday at 6am, on weekends at 9am. Best regards, Michael Vogt General Manager
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewFood Location Spa Gym Personal
Dear Andrey, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards, Michael Vogt General Manager
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewNo problems!
NA
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLocation, comfort, nice rooms, very competent staff, water as cortesy.
Dear Andréa, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards, Michael Vogt General Manager
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe staff was very friendly, helpful and efficient. The hotel had all we needed and service was provided with a smile.
Dear Patricia, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards, Michael Vogt General Manager
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewConveniently located and very nice facilities
The front desk service at the spa
Dear Jessica, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! We are sorry for the inconvenience at the Wellness- and Fitness area. Unfortunately this part is not managed by the hotel. Best regards, Michael Vogt General Manager
Dear Jessica, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! We are sorry for the inconvenience at the Wellness- and Fitness area. Unfortunately this part is not managed by the h… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewRoom was absolutely outstanding - the biggest and best room I've ever stayed in. All of the facilities were exceptional and top of the line. I've never been more impressed with a hotel! Great TV and seating area, plenty of plug points for charging, bathroom was outstanding, bed incredibly comfortable. Wish I could have stayed longer.
Dear Samuel, Thank you very much for choosing the Einstein St.Gallen during your recent trip to St.Gallen. We very much appreciate you taking the time to fill in the guest questionnaire to share with us your experience. It is a great pleasure to read your positive ratings in regard to our facilities and services. I have shared your encouragements with my entire team adding my own appreciation and I know this will further drive them to excel in their work. It is thanks to the feedback of guests like you that enables us to constantly improve our services and we are very grateful for this. We truly hope to be able to welcome you back to the Einstein St.Gallen in the very near future. Thank you again and we are looking forward to welcome you back soon again. Best regards, Michael Vogt General Manager
Dear Samuel, Thank you very much for choosing the Einstein St.Gallen during your recent trip to St.Gallen. We very much appreciate you taking the time to fill in the guest questionnaire to share with us your experience. It is a great … Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewI stayed at the Einstein St Gallen when I was watching Wales v France in Euro 2025. It was great to get the hotel room because the match did not finish until just before 2300. It was very luxurious, the room was very nice. Breakfast was in the conference building a opposite, maybe 25m walk.
Dear Peter, Thank you very much for choosing the Einstein St.Gallen during your recent trip to St.Gallen. We very much appreciate you taking the time to fill in the guest questionnaire to share with us your experience. It is a great pleasure to read your positive ratings in regard to our facilities and services. I have shared your encouragements with my entire team adding my own appreciation and I know this will further drive them to excel in their work. It is thanks to the feedback of guests like you that enables us to constantly improve our services and we are very grateful for this. We truly hope to be able to welcome you back to the Einstein St.Gallen in the very near future. Thank you again and we are looking forward to welcome you back soon again. Best regards, Michael Vogt General Manager
Dear Peter, Thank you very much for choosing the Einstein St.Gallen during your recent trip to St.Gallen. We very much appreciate you taking the time to fill in the guest questionnaire to share with us your experience. It is a great p… Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewEvery things looks great
Few modern touches .. gym far away and our reservation include Spa but we couldn’t enjoy it because you have to reserve it in advance !!!
Dear FAWAZ, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Wellness and Fitness is included and not need to be booked in advance. Just go ahead and use the facilities. Massages are available and should be booked in advance. Best regards, Michael Vogt General Manager
Dear FAWAZ, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Wellness and Fitness is included and not need to be booked in advance. Just go ahead and use the facilities. Massages a… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewSpa access and breakfast
Dear Tamkin, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards, Michael Vogt General Manager
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewBeautiful, perfect for a visit to this lovely town. Absolutely lovely room! Friendly staff, excellent food at the restaurant.
Dear Linda, Thank you very much for choosing the Einstein St.Gallen during your recent trip to St.Gallen. We very much appreciate you taking the time to fill in the guest questionnaire to share with us your experience. It is a great pleasure to read your positive ratings in regard to our facilities and services. I have shared your encouragements with my entire team adding my own appreciation and I know this will further drive them to excel in their work. It is thanks to the feedback of guests like you that enables us to constantly improve our services and we are very grateful for this. We truly hope to be able to welcome you back to the Einstein St.Gallen in the very near future. Thank you again and we are looking forward to welcome you back soon again. Best regards, Michael Vogt General Manager
Dear Linda, Thank you very much for choosing the Einstein St.Gallen during your recent trip to St.Gallen. We very much appreciate you taking the time to fill in the guest questionnaire to share with us your experience. It is a great p… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe room was bad, the tv was not centered to the bed, it was actually not even in front of the bed… toilet paper was the cheapest there is. Tv wss extremely old, no netflix nothing. I booked this for the pool aswell and ess then informed that my daughter is nor allowed to go into the pool.
Dear Ekejiuba, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. The Wellness-& Fitnesspark is as stated on our website and on Booking.com for adults and children above 14 years accompanied by an adult. Best regards, Michael Vogt General Manager
Dear Ekejiuba, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. The Wellness-& Fitnesspark is as stated on our website and on … Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLovely, comfortable room. Great spa facilities. Very friendly, helpful staff. Great location.
Wish the spa had been open later on the weekends and we only had one night and arrived 90mins before it closed.
Dear Ellyn, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards, Michael Vogt General Manager
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewAmazing location, steps away from the old town with an excellent wellness/spa attached. Can’t speak highly enough about the cocktail bar.
Proper coffee in the room would have a been a plus.
Dear Seth, Thank you very much for choosing the Einstein St.Gallen during your recent trip to St.Gallen. We very much appreciate you taking the time to fill in the guest questionnaire to share with us your experience. It is a great pleasure to read your positive ratings in regard to our facilities and services. I have shared your encouragements with my entire team adding my own appreciation and I know this will further drive them to excel in their work. It is thanks to the feedback of guests like you that enables us to constantly improve our services and we are very grateful for this. We truly hope to be able to welcome you back to the Einstein St.Gallen in the very near future. Thank you again and we are looking forward to welcome you back soon again. Best regards, Michael Vogt General Manager
Dear Seth, Thank you very much for choosing the Einstein St.Gallen during your recent trip to St.Gallen. We very much appreciate you taking the time to fill in the guest questionnaire to share with us your experience. It is a great pl… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe hotel was stylishly furnished and well maintained. The bed was very comfortable and there was a possibility to choose from a selection of pillows. The staff were extremely friendly and helpful and made us feel very welcome from the moment we arrived. The bistro was very high quality and same goes with the bar / cigar lounge. The gym was well equipped for strength training and the spa area was very nice. Although as a Finn I have to say that a 50 degree sauna is considered cold. 😅
The drapes weren’t fully blocking all the light but that’s nitpicking. I expected to have a double bed but it was two smaller beds pushed together. It was good for two nights, but not my personal preference. Altogether we really enjoyed our stay here!
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards, Michael Vogt General Manager