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Reviews of Hotel Emmental 3 stars

Bernstrasse 2, 3600 Thun, Switzerland

#28 of 64 hotels in Thun

Guests' Choice

Review score

Based on 129 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 12 August 2025

    7.0
    I make some change on property
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    No lift No air condition

    Staff is good Property is historical mood

    Stayed in August 2025

  • Reviewed: 31 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Great vegan breakfast

    Stayed in July 2025

  • Reviewed: 29 July 2025

    8.0
    Memorable stay in Thun . A beautiful place . Hotel excellent value for money . Very warm welcome
    • Leisure trip
    • Couple
    • Small Grand Lit
    • Stayed 2 nights
    • Submitted via mobile

    Room size . A little too small but OK

    Excellent breakfast . Good location . I loved the “ old “ style of building .

    Stayed in July 2025

  • Reviewed: 16 July 2025

    9.0
    Met all our needs for a one night stopover
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The hotel is very open that they don't have a lift or air con. Neither caused us a problem and the room, which was equiped with a modern fan during the heatwave I stayed in, didn't get too hot. The receptionist offered to help us take our cases up the stairs (although we were fine doing it ourselves), but the lack of a lift is something to consider for anyone with limited mobility. Although the rooms didn't have their own kettle, free tea and coffee was available near the stairwell (as well as various snacks for purchase). Thun is a very pricey place in general in mid-summer so this wasn't one of our cheaper one-night stays, but we were very happy with the quality of what we got for our money and town really is incredibly scenic.

    The hotel is in a relatively old building set just outside the Old Town and within a short walk of Thun Castle, but the interior of the bedrooms was far less dated than I was expecting with modern bathrooms. The rooms looked to have been refurbished relatively recently and were great. I reserved a "tiny room" as part of our booking, but that descritption really didn't do the room justice. It was far bigger than I'd expected and had way more floor space than regular rooms I've stayed in at other hotels. I guess the two top floor rooms are sold at a cheaper price as they have sloping roofs giving lower ceilings at the sides and no eye level windows, but my room was well lit with a sky light and floor-level window so I certainly wouldn't put anyone off taking one of those rooms. At breakfast we were given a cheese & meat platter for our table with bread, croissants, boiled eggs, fruit and yoghurts available from a buffet table with that stock topped up from time to time by the staff. The choice was perfectly adequate, although without being as extensive as in some larger hotels.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    7.0
    Unfriendly staff ruined stay in a lovely hotel
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was nice but would have been more appealing if the food was covered so the flies couldn’t get near it. Also didn’t get the warmest welcome when checking in, both staff members were unfriendly and when spoken to about noise from a neighbouring room, was told to deal with it myself as the other room had also paid for their room and they could make as much noise as they wanted until 10pm. Also wasn’t told about the free travel or wifi and when asked was told i could either pay or fill a form online and get it free.

    Perfect location with a spacious and clean bedroom with a balcony. Morning / Breakfast staff were amazing, welcoming and friendly.

    Stayed in July 2025

  • Reviewed: 30 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are extremely warm during summer. As they state they have no air conditioning

    Staff are all very friendly and location is great

    Stayed in June 2025

  • Reviewed: 15 June 2025

    9.0
    Will stay again
    • Leisure trip
    • Solo traveller
    • Tiny Room
    • Stayed 1 night

    Super conveniently located. Fast check-in, coffee and tea included and available anytime. I found it cool that they offered packed lunch and asked about allergies.

    Stayed in June 2025

  • Reviewed: 21 May 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful location room and facilitied. Very nice staff

    Stayed in May 2025

  • Reviewed: 9 May 2025

    9.0
    Great location! Very clean and spacious!
    • Leisure trip
    • Solo traveller
    • Tiny Room
    • Stayed 1 night
    • Submitted via mobile

    Loved that I could check out really early!! It made it possible to make it to the airport early to check in! If only I had more time, I would’ve loved to have stayed and explored Thun a bit more!

    Stayed in May 2025

  • Reviewed: 21 April 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Tiny Room
    • Stayed 1 night
    • Submitted via mobile

    Don't go in summer, as there is no air conditioning. It was a warm day (20°) and the room was a sauna when I arrived. I had a "tiny room" and the window was extremely tiny. Fortunately there was a fan. Also for people who might need it, there is no elevator

    Cute hotel, nicely furnished

    Stayed in April 2025

  • Reviewed: 19 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    RAS

    Mini Bar self service....top

    Stayed in March 2025

  • Reviewed: 10 February 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Small Grand Lit
    • Stayed 2 nights
    • Submitted via mobile

    Great atmosphere. Very nice staff. Great location and wonderful building

    Stayed in February 2025

  • Reviewed: 24 January 2025

    9.0
    Great hotel
    • Business trip
    • Solo traveller
    • Tiny Room
    • Stayed 1 night
    • Submitted via mobile

    Simple and affordable

    Stayed in January 2025

  • Reviewed: 1 January 2025

    8.0
    Great value for money, great location and lovely attentive staff! I will stay there again!
    • Business trip
    • Solo traveller
    • Tiny Room
    • Stayed 1 night
    • Submitted via mobile

    The house is quite old and the walls are not very insulated so you can hear what’s going on outside your room. It wasn’t enough to bother me, I just noticed it.

    Lovely and welcoming staff. I needed an extra pillow and it was in my room in 10 minutes. I had a mini room which was absolutely big enough with a full bathroom and double bed. The food in the restaurant was really good too. Very attentive staff, will absolutely stay there again!

    Stayed in December 2024

  • Reviewed: 31 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We had a lovely stay! The hotel was clean and newly renovated. The location is perfect with few of the castle.

    Stayed in December 2024

  • Reviewed: 29 December 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    I had gotten the impression that there was parking on site, but there isn’t. It was not very easy to unload our luggage and pet and then find the parking, as the hotel is located right on a busy roundabout. We also ended up paying more than we thought in taxes.

    Hotel is nice and clean. The room was big and there was a restaurant right in the same building. Hotel is walking distance from restaurants and store.

    Stayed in December 2024

  • Reviewed: 30 November 2024

    8.0
    do not eat breakfast there
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    small shower cabin, breakfast was cheap and the bread very bad,

    big room, very silent, kind personal

    Stayed in October 2024

  • Reviewed: 8 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Tiny Room
    • Stayed 1 night

    Great location, veery friendly and helpful staff. A nice restaurant downstairs which is very convenient. Beautiful view on the mountains from our room on the last floor.

    Stayed in October 2024

  • Reviewed: 16 October 2024

    9.0
    A cozy small hotel located at lovely Thun
    • Leisure trip
    • Solo traveller
    • Tiny Room
    • Stayed 1 night

    Not really. Just there is no lift so take note of this if have heavy luggage.

    A cozy small hotel located at a lovely small city Thun near to famous Jungfrau region. Choices of restaurants along the river running through Thun. Train and bus stations are nearby. Supermarkets, shops around the corner.

    Stayed in October 2024

  • Reviewed: 6 October 2024

    7.0
    Nice!
    • Leisure trip
    • Couple
    • Tiny Room
    • Stayed 2 nights
    • Submitted via mobile

    The service from the staff wasn’t the best, and there isn’t a real reception it’s just connected to the restaurant. We were only there 2 nights so it was highly functional for what we were after!

    The rooms in the hotel were nice and the bed was super comfy! It was also super close to the old part of town and the castle which was lovely and close to lots of really great restaurants!

    Stayed in October 2024

  • Reviewed: 6 September 2024

    7.0
    Nice clean
    • Business trip
    • Solo traveller
    • Tiny Room
    • Stayed 1 night
    • Submitted via mobile

    Expansive

    Location

    Stayed in September 2024

  • Reviewed: 19 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    People should be aware that there is no air conditioning. We were fine but it was a surprise to us. Also, the check in is in the restaurant which was fine, but a little different. The building is old and was interesting. The breakfast was good. Pleasant staff.

    Stayed in July 2024

  • Reviewed: 4 July 2024

    8.0
    Family stay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Cooling system in room, very few lights in room

    Good location. Discounted parking nearby. Breakfast included with consideration of dietary requirements. Friendly staff.

    Stayed in July 2024

  • Reviewed: 15 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great little hotel in a perfect location. We also eat in a night and food was good too. Staff were lovely and helpful. Their recommend car park is 2mins walk away and worked well.

    Stayed in June 2024

Showing 1 – 25

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