8.4

Reviews of Hotel Emmental 3 stars

Bernstrasse 2, 3600 Thun, Switzerland

  • Eleni

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Andrei

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Ahmad

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Staff is good Property is historical mood

    No lift No air condition

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  • Alessia

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review
  • Isaac

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • Susan

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Great vegan breakfast

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  • Eric

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
  • Nikita

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review
  • Alan

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Excellent breakfast . Good location . I loved the “ old “ style of building .

    Room size . A little too small but OK

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  • Galyna

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    Beautiful hotel with the character - loved it from the stairs to the view on the castle. We were lucky to have a spacious corner room with 4 windows - full of light and fresh air. Located right next to the old center and convenient parking (reasonably priced and discount is provided from hotel), bus stop is around the corner - connecting to Train station and Spiez. Breakfast is beautifully served in the restaurant, selection is limited but enough. Regret we stayed just 2 nights.

    Just remark: We had plugs located under the bed- extension cable would be useful in this case.

  • Mark

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    The hotel is in a relatively old building set just outside the Old Town and within a short walk of Thun Castle, but the interior of the bedrooms was far less dated than I was expecting with modern bathrooms. The rooms looked to have been refurbished relatively recently and were great. I reserved a "tiny room" as part of our booking, but that descritption really didn't do the room justice. It was far bigger than I'd expected and had way more floor space than regular rooms I've stayed in at other hotels. I guess the two top floor rooms are sold at a cheaper price as they have sloping roofs giving lower ceilings at the sides and no eye level windows, but my room was well lit with a sky light and floor-level window so I certainly wouldn't put anyone off taking one of those rooms. At breakfast we were given a cheese & meat platter for our table with bread, croissants, boiled eggs, fruit and yoghurts available from a buffet table with that stock topped up from time to time by the staff. The choice was perfectly adequate, although without being as extensive as in some larger hotels.

    The hotel is very open that they don't have a lift or air con. Neither caused us a problem and the room, which was equiped with a modern fan during the heatwave I stayed in, didn't get too hot. The receptionist offered to help us take our cases up the stairs (although we were fine doing it ourselves), but the lack of a lift is something to consider for anyone with limited mobility. Although the rooms didn't have their own kettle, free tea and coffee was available near the stairwell (as well as various snacks for purchase). Thun is a very pricey place in general in mid-summer so this wasn't one of our cheaper one-night stays, but we were very happy with the quality of what we got for our money and town really is incredibly scenic.

  • Lynsey

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review

    Perfect location with a spacious and clean bedroom with a balcony. Morning / Breakfast staff were amazing, welcoming and friendly.

    The breakfast was nice but would have been more appealing if the food was covered so the flies couldn’t get near it. Also didn’t get the warmest welcome when checking in, both staff members were unfriendly and when spoken to about noise from a neighbouring room, was told to deal with it myself as the other room had also paid for their room and they could make as much noise as they wanted until 10pm. Also wasn’t told about the free travel or wifi and when asked was told i could either pay or fill a form online and get it free.

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  • Benja

    Reviewed: 6 July 2025 · Stayed in June 2025

    Verified review

    easily access by bus, good location opposite to the castle, one of the staff was helpful with travelling advice

    DO NOT COME IF YOU WANT STRESS-FREE NON-SMOKING STAY. NO ELEVATOR plus the stairs are high, i got the room under the stair, the room was dark, comes with very small 1 slit window(different from the picture when booking), very hot during the daytime provided with only 1 small fan, very bad ventilation. And what’s worse is that the smoking smell from the shared public balcony easily fills the entire room even with the window completely close. So the room is NOT SMOKEPROOF, the non-smoking room/smoke-free property claim was bullshit. Definitely not recommend for the non smoking clients at all, i suffered from breathing the smoke entire night and hotel staff came with me to check after i complained but she cannot sense the tobacco smoke, they blame you for opening the fans so that the smoke goes down but it’s definitely still there. They cannot provide other rooms for you, the only solution is to open that damn window+fan. And all the staff had bad response/ management on the situation.

  • 7.0 Good
    Kevin

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    Staff are all very friendly and location is great

    Rooms are extremely warm during summer. As they state they have no air conditioning

  • Ruzena

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review

    Super conveniently located. Fast check-in, coffee and tea included and available anytime. I found it cool that they offered packed lunch and asked about allergies.

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  • Maria

    Reviewed: 22 May 2025 · Stayed in May 2025

    Verified review

    Loved the hotel, it was so cosy the bar area was furnished like a cowboy saloon it looked so good… would definitely recommend…great location.

    Breakfast was very disappointing

  • Jos

    Reviewed: 21 May 2025 · Stayed in May 2025

    Verified review

    Beautiful location room and facilitied. Very nice staff

  • Iselda

    Reviewed: 9 May 2025 · Stayed in May 2025

    Verified review

    Loved that I could check out really early!! It made it possible to make it to the airport early to check in! If only I had more time, I would’ve loved to have stayed and explored Thun a bit more!

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  • 7.0 Good
    Alice

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review

    Cute hotel, nicely furnished

    Don't go in summer, as there is no air conditioning. It was a warm day (20°) and the room was a sauna when I arrived. I had a "tiny room" and the window was extremely tiny. Fortunately there was a fan. Also for people who might need it, there is no elevator

  • Bally

    Reviewed: 19 March 2025 · Stayed in March 2025

    Verified review

    Mini Bar self service....top

    RAS

  • Maja

    Reviewed: 9 March 2025 · Stayed in March 2025

    Verified review
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  • Jeroen

    Reviewed: 10 February 2025 · Stayed in February 2025

    Verified review

    Great atmosphere. Very nice staff. Great location and wonderful building

  • Julien

    Reviewed: 24 January 2025 · Stayed in January 2025

    Verified review

    Simple and affordable

  • Lara

    Reviewed: 1 January 2025 · Stayed in December 2024

    Verified review

    Lovely and welcoming staff. I needed an extra pillow and it was in my room in 10 minutes. I had a mini room which was absolutely big enough with a full bathroom and double bed. The food in the restaurant was really good too. Very attentive staff, will absolutely stay there again!

    The house is quite old and the walls are not very insulated so you can hear what’s going on outside your room. It wasn’t enough to bother me, I just noticed it.

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  • Lian

    Reviewed: 31 December 2024 · Stayed in December 2024

    Verified review

    We had a lovely stay! The hotel was clean and newly renovated. The location is perfect with few of the castle.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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