The only nuisance was that the room (facing the hill slope behind hotel) was out of mobile phone reception area, completely. Only WIFI calling via the hotel WIFI network was possible. Usually, Les Collons has a very good mobile 5G coverage. The rooms facing the valley, the restaurant areas are free from such nuisance, the mobile 5G coverage is excellent.

The property is brand new and well maintained.

Stayed in June 2025

The breakfast could be better - for instance they wouldn't do poached eggs!!!!

The Spa facilities were amazing, especially the variety of pools, steam rooms and cold baths etc...

Stayed in March 2025

Normally I love this place. I’ve been before and it’s genuinely nice. However, this time the room was strongly smelling like cigarette. Upon complaining, someone went in to spray so that the smell goes away. It still didn’t and it’s only then that we’ve been offered another room. For a place that costs as much as it does and that’s positioned as a bit more premium than avg hotel, that shouldn’t have been the case.

Beautiful hotel, amazing common areas (terrace, lobby, restaurant) & spa. Close proximity also to Les Collons ski resort which I adore. Decent breakfast too.

Stayed in February 2025

If I have to point out something.. just one staff (with straight hair, skinny lady) at the Spa reception was not very friendly. She didn't smile and I felt she was slightly rude.

The spa facility was amazing and such a good surprise! I think they should show the photos or videos of the outdoor pool, sauna etc. There was not much info on the amazing spa on their website or the booking.com site so didn't know about it. The warm outdoor pool with the Alps mountain view, indoor pool, several different kinds of sauna, the casual cafe next to the pool etc. It was so worth the entrance fee. The beakfast buffet was good quality as well. The lounge area next to the reception was very cozy as well. I felt very refreshed and re-charged. Thank you! The reception staff and also the pool cafe's staff were both very smiley and helpful. Very pleasant experience. Spa reception staff (most of them), the lounge staff were the same way as well.

Stayed in February 2025

Staff very friendly but poorly trained especially restaurants, restaurants menu (especially Stubli with only one fondue !!!!!when the village bar proposes 9 diverse fondues !!!), room cleaning daily service very poor. Spa access at a crazy 40 CHF/client. Should be half and included in room price. Apparently the new owner doesn’t know anything about hospitality. I’ve myself the 9 highest ranked luxury hotels in the world and I just don’t understand the owner level of knowledge about luxury clients.

Location, combination hôtel and baths, direct access to ski slopes, modern, great interior design

Stayed in January 2025

The SPA is public, likely shared with the neighboring SwissPeak resort + broader public. We were expecting a more exclusive experience and ended up sharing any sauna session with ~5-9 people; pools were completely overcrowded. Nothing like what is showcased on the website or social media

Fanstastic location, view from the room was breathtaking and getting to the slopes couldn’t be easier; beautiful facilities in the Eringer premises. Amazing service at the restaurant with friendly staff

Stayed in January 2025

Breakfast a bit light in term of choices, not so many fruits

Excellent hotel, very good atmosphere

Stayed in September 2024

The bar was closed, unbelievable and gives a bad impression

Interieur and very elegant in style, the Spa is amazing .

Stayed in September 2024

There was no option for veg dinner in the location which was quiet disheartening, though the staff tried to book us at another restaurant at another location, it did not served our purpose. After driving for almost the day, we were not in a condition to go somewhere else for dinner. In spite of such good location and facility, not even a pizza was available which was a real shame. We literally had to sleep starving. Also there were no hot water kettle in the room and we had to ask for the same. Any basic hotel nowadays provide you with a hot water kettle.

The breakfast was ok

Stayed in September 2024

The road up to the hotel, but you can survive :)

Delicious breakfast, amazing wellness with an amazing views. Sauna paradise. Comfortable room. Very very kind staff, especially the receptionist gentleman was very kind and helpful.

Stayed in August 2024

Building sites

Everything, interior and design , staff top friendly and spa experience amazing

Stayed in June 2024

It’s a shame not to have a kettle with tea in the room. Not many healthy options at the spa buvette.

Breakfast was great however more variety of bread would be appreciated. The location of the hotel on the slopes is great. The spa is well built, lots of different things to discover - and what a view!

Stayed in March 2024

It could have been cleaner and some of the staff male staff at breakfast could be more friendly

Location, spa, view

Stayed in March 2024

Service still a bit “young” with for instance no replacement of used coffee capsules or some amenities

Contemporary stylish and cosy high luxury Boutique Hotel unique in “4 Vallées” except W (but much higher overpriced) in Verbier. Fantastic outdoor and indoor pool and spa. Direct ski slopes access. Very friendly staff and good restaurants

Stayed in February 2024

Sauna was not working

pool, Bar, restaurant

Stayed in March 2023

Restaurant is expensive, has poor service, and average food. The bar is great. Amazing views.

Stayed in January 2023

spa hours, the spa does not open before 10am.

location was beautiful, staff could not have been more caring and helpful.

Stayed in January 2023

Best hotel. Price & Quality.

Stayed in August 2025

Mattress was uncomfortable and there was only one pillow per guest. The room was not cleaned by the cleaning service after the first night. Lift/elevator was not operational, given this, it was surprising that we were given a top floor with no view even though it was requested and agreed to through bookings.com. After showing proof of this to the reception, they were kind enough to change our room to one with a view (4th floor), but they were somewhat unwilling (even though it was obvious that the hotel was essentially empty).

Breakfast and breakfast staff were lovely. Location offered an amazing view and it was close to a nice spa.

Stayed in July 2025

The SPA was really good and big, with beautiful views on the mountains. But it is a public structure, so it was really crowded in the evening. Also the village itself was quite small and doesn’t really have many restaurants choices for dinner.

We enjoyed our family vacation at Eriger. Beautiful and modern hotel with direct connection to the ski slopes. Good breakfast with gluten free options. Dinner was also really good.

Stayed in March 2025

The hotel is truly phenomenal, but having worked in a 5-star hotel, I noticed a few areas that could be improved to make it even more spectacular! Parking Garage: The parking situation needs better management. Visitors from Le Grand Bains were using the hotel’s designated spaces, and without control—such as a valet service—this can be frustrating. On our first day, we couldn’t park in the garage, which is unacceptable for a luxury hotel. Room Amenities: Swapping the in-room pencil for a pen would add a touch of elegance. Spa Experience: The spa was far too crowded. We expected a peaceful retreat, assuming it was exclusive to hotel guests. Perhaps implementing a reservation system or designated hotel-only hours could enhance the experience. Check-Out Process: There should be an option to charge the credit card on file for a smoother departure. Payment Flexibility: Le Grand Bains didn’t accept Euros, and the front desk couldn’t provide change or charge it to the room. This meant we had to return to our room for a credit card—an unnecessary inconvenience. Dining Experience: Dinner: While the food was excellent, the menu felt quite limited, especially for guests dining there every night. Breakfast: A fantastic spread, but adding more hot options—like porridge, smoked salmon (to pair with the blinis), or avocado toast—would elevate it further. Despite these points, our stay was wonderful, and we would still highly recommend the hotel!

This hotel is a true hidden gem in the Alps! Our stay was absolutely wonderful. The beds were incredibly comfortable, and the entire hotel exudes a warm and cozy atmosphere. The lobby bar offered an impressive cocktail selection, and the live DJ created an amazing ambiance, making every evening unforgettable. The staff were exceptionally friendly and attentive, ensuring a seamless experience. The restaurant was outstanding, with top-quality food that exceeded our expectations. One of the highlights was the spa, featuring a stunning outdoor pool and relaxing saunas—perfect after a day on the slopes. We highly recommend this hotel and can’t wait to return!

Stayed in December 2024

All the rest: even though the staff wants to surpass itself, the service is extremely poor. The breakfast is good, yet far below what to expect in CH and from a 4 *. The food (diner) is poor to bad: Eringer struggles to keep / find a decent cook. The outside bar on the terrace is closed, however wonderfull the view => no staff had we been told. At reception, no service, "no se" poor staff wanting to help but knowing nothing?! The bath / spa are wonderfull, yet as a guest you swim among 100's of people from the whole valley making your experience the worst you can nightmare of. In summary: there is absolutely no manager around, and the boat is just sinking!!!

Eringer is surely made with great care and materials. The location is great in Les Collons.

Stayed in December 2024

Unfriendly and unhelpful receptionist. Restaurant that we booked for was closed, and they did only let us know on arrival. We had a 1000chf gift voucher, which they did not accept for payment. They did not reply to our e-mails afterwards. A trip that we were very much looking for turned very sour.

Stayed in December 2024

The Eringer hotel is modern and superbly decorated in the chalet theme. Amazing views and good location for skiing, ski touring, hiking etc. Beds are large and comfortable. The restaurant is excellent with an open kitchen to view the chefs preparing the delicious food. Hotel guests are offered complementary entrance to a devine wellness with choice of sauna according to temperature preference, many thermal baths and relaxing areas. Best part is the staff who took care to give personalized service, advice and kindness. We often look for cheaper accommodation but Eringer Hotel has so much to offer it was, in fact, good value for money.

Stayed in April 2024