everything was fine and meet my satisfaction

Stayed in August 2025

If there were air conditioning. It would be better. But my room was having a large balcony so it didn't bother me much.

It was clean and nice.

Stayed in July 2025

No fridge and a bit pricey

Location next to the Interlaken west

Stayed in August 2025

Very expensive as compare to servic provided by the staff.

Stayed in August 2025

Limited Breakfast options. Kitchen staff (during Breakfast) were not welcoming.

Stayed in August 2025

Dirty room

Modern and brand new, Good breakfast

Stayed in August 2025

Too expensive

Stayed in August 2025

The price is quite high

The room was clean. Well appointed. Staff was courteous and even provided us with two fans in the room. The price is on the higher side otherwise a great place to stay.

Stayed in July 2025

The rooms are too small- cramped for space for big bags/ multiple bags

Modern fittings -location/location/location and an awesome breakfast spread

Stayed in August 2025

Very small and very narrow area

Mr Hassan was very nice with us

Stayed in August 2025

Just minor things on the AC is not working properly, temperature is always on the warm side. And the water drainage is slow. But the property proactively reached out to learn about my stay and ensured the problem will be fixed.

Clean, modern, convenience

Stayed in August 2025

The utilities in kitchen were very European. Instructions should be provided

Very spacious. Great location

Stayed in July 2025

No door men or luggage boys!

New and next to train station

Stayed in July 2025

Room to small for the price.

Parking,breakfast,location next to the train stn perfect

Stayed in July 2025

Different staffs at the counter had different opinions about how to use the guest card

The location is superb. The exit/entrance to the hotel is right at platform 1 of Interlaken West train station. Nice breakfast.

Stayed in July 2025

Issue 1) We had 4 rooms booked for 2 nights - Jul 6 and 7 and again for 1 night - Jul 9. For 2 of the rooms there were separate booking confirmations one each for Jul 6 and Jul 7. The staff person at the Check in counter gave us incorrect information and told us we would need to checkout of all rooms on the 7th morning before 11 and then recheck in again at 3 pm on July 7 for our 2nd night. Despite our request to continue in the same rooms for both nights they flatly refused and told us we would need to pay CHF 100 per room if we needed to continue in the same room without checking out. Later the Manager discounted it to CHF 50. We said we would not pay anything extra since we had already paid a significant sum for the rooms at the initial booking. Later in the evening when I rechecked our bookings, I noticed 2 of the 4 rooms were already having a straight booking for 2 nights under a single confirmation. When I went down and showed this to the same staff, instead of apologizing for his mistake, he continued to act smart and say there was a misunderstanding on our end! I did not appreciate this behaviour. If you make a mistake please own up and apologize! We still ended up having to checkout of 2 rooms after spending one night (6th) and rechecking in again for the 2nd night on the 7th. Issue 2) We stayed in different hotels in Switzerland during our 9 day trip in July across Zurich, Luzern, Interlaken, Zermatt and Bern. Dorint Interlaken was the only hotel which charged my card CHF 100 per room for all 4 rooms as a security deposit saying it would be refunded back upon checkout! None of the other hotels did this. I found this a bit annoying. Issue 3) Room windows are covered by opaque screens (i.e. even if one draws open curtains, one can’t see anything outside.

Breakfast was very good with a wide range. The hotel location is nice since directly on Platform 1 of Interlaken West. bathrooms nice with spacious shower area probably because new hotel.

Stayed in July 2025

Issue 1) We had 4 rooms booked for 2 nights - Jul 6 and 7 and again for 1 night - Jul 9. For 2 of the rooms there were separate booking confirmations one each for Jul 6 and Jul 7. The staff person at the Check in counter gave us incorrect information and told us we would need to checkout of all rooms on the 7th morning before 11 and then recheck in again at 3 pm on July 7 for our 2nd night. Despite our request to continue in the same rooms for both nights they flatly refused and told us we would need to pay CHF 100 per room if we needed to continue in the same room without checking out. Later the Manager discounted it to CHF 50. We said we would not pay anything extra since we had already paid a significant sum for the rooms at the initial booking. Later in the evening when I rechecked our bookings, I noticed 2 of the 4 rooms were already having a straight booking for 2 nights under a single confirmation. When I went down and showed this to the same staff, instead of apologizing for his mistake, he continued to act smart and say there was a misunderstanding on our end! I did not appreciate this behaviour. If you make a mistake please own up and apologize! We still ended up having to checkout of 2 rooms after spending one night (6th) and rechecking in again for the 2nd night on the 7th. Issue 2) We stayed in different hotels in Switzerland during our 9 day trip in July across Zurich, Luzern, Interlaken, Zermatt and Bern. Dorint Interlaken was the only hotel which charged my card CHF 100 per room for all 4 rooms as a security deposit saying it would be refunded back upon checkout! None of the other hotels did this. I found this a bit annoying. Issue 3) Room windows are covered by opaque screens (i.e. even if one draws open curtains, one can’t see anything outside.

Breakfast was very good with a wide range. The hotel location is nice since directly on Platform 1 of Interlaken West. bathrooms nice with spacious shower area probably because new hotel.

Stayed in July 2025

Issue 1) We had 4 rooms booked for 2 nights - Jul 6 and 7 and again for 1 night - Jul 9. For 2 of the rooms there were separate booking confirmations one each for Jul 6 and Jul 7. The staff person at the Check in counter gave us incorrect information and told us we would need to checkout of all rooms on the 7th morning before 11 and then recheck in again at 3 pm on July 7 for our 2nd night. Despite our request to continue in the same rooms for both nights they flatly refused and told us we would need to pay CHF 100 per room if we needed to continue in the same room without checking out. Later the Manager discounted it to CHF 50. We said we would not pay anything extra since we had already paid a significant sum for the rooms at the initial booking. Later in the evenign when I rechecked our bookings, I noticed 2 of the 4 rooms were already having a straight booking for 2 nights under a single confirmation. When I wnet down and showed this to the same staff, instead of apologizing for his mistake, he continued to act smart and say there was a misunderstanding on our end! I did not appreciate this behaviour. If you make a mistake please own up and apologize! We still ended up having to checkout of 2 rooms after spending one night (6th) and rechecking in again for the 2nd night on the 7th. Issue 2) We stayed in different hotels in Switzerland during our 9 day trip in july across Zurich, Luzern, Interlaken, Zermatt and Bern. Dorint Interlaken was the only hotel which charged my card CHF 100 per room for all 4 rooms as a security deposit saying it would be refunded back upon checkout! None of the other hotels did this. I found this a bit annoying. Issue 3) Room windows are covered by opaque screens (ie even if one draws open curtains, one cant see anything outside.

Breakfast was very good with a wide range. The hotel location is nice since directly on Platform 1 of Interlaken West. bathrooms nice with spacious shower area probably because new hotel.

Stayed in July 2025

The rooms are very small.

Th3 location, staff

Stayed in July 2025

1 bathroom

The apartment was very spacious and good.

Stayed in July 2025

OMG, the pillows were the worst. Besides of the pillows, everything else were perfect!

Stayed in July 2025

The location is central

Stayed in June 2025

No gym or business center - housekeeping not great (no fresh towels, toilet paper

Good location - right next to the train station . Good breakfast - good bar

Stayed in July 2025

Breakfast could be better. Hotel has placed light sensitive window blinds that operate based on amount of sunlight. You can manually open and close. But it was frustrating as no one at the reception informed about this and we had to find the hard way.

It was a nice experience. The scenic views from the room were amazing. The location of the hotel is central and with good views.

Stayed in June 2025