Reviews of Pullman Basel Europe 4 stars
Clarastrasse 43, Clara, 4005 Basel, Switzerland
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat hotel and the restaurant servers delicious food.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation, nice pillows
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat hotel, perfect location, good facilities
It was incredibly hot in the hotel. They have an innovative cooling and heating system that is environmentally friendly. It worked great during our previous stay, but this time, even with the cooling fully on we hardly slept because of the heat. Such a pity as the rest was great
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation was excellent with easy access to tram lines and main tourist areas. We loved the quiet location with a beautiful city view. The reception staff were excellent.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewVery good location, very comfortable.
Nothing.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewRoom were quiet small but comfortable anyways.
The window roller were going up on its own sometimes.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewStaff friendly; Good breakfast; Parking underground (extra fee 27 Eur per day)
Our room was into the street side. Noisy.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewExcellent confort, spacious room, modern equipments, great bed linen. All perfect!
Outside area is a bit dirty, the terasse of the bistro should have been marked and cleaner.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation Room
Staff Expensive parking
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe staff is cooperative. Location is great, beside a coop and car parking is safe and below the hotel. Room was comfy. Espresso machine available at room.
We visited in August and weather was 30’s. A/c is water cooled which doesnt really cool the room. we had to order a fan from the hotel and they directly grabbed us one.
Dear Ebrahim, Thank you for your feedback regarding your recent stay. We're pleased to hear that you enjoyed our location and found our staff to be cooperative. However, we apologize for the discomfort caused by the air conditioning system during your visit. We appreciate your understanding in requiring a fan to enhance your comfort. Your comments are valuable to us as we continually strive to improve our services. Best regards, Sven Roesler Pullman Basel Europe
Dear Ebrahim, Thank you for your feedback regarding your recent stay. We're pleased to hear that you enjoyed our location and found our staff to be cooperative. However, we apologize for the discomfort caused by the air conditioning system… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewVery comfortable hotel, nice breakfast and central location.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLocation was just Fantastic!
Nothing really!, maybe could have been a little more attentive to the people sitting outside for drinks!
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewGreat location, very clean and comfortable, large and well appointed rooms, good infrastructure and exceptional value for money.
Absolutely nothing!!
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLocation with car park is good
We had been promised an upgrade to a room with a double bed and two singles; we received one with two singles which was fine as just two adults , me and my son, but of course room was likely smaller. The replenishment of items was sloppy- no tissues although we left box visibly empty, coffees but no teas or sugars. There was a price list for snacks but no snacks.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewExcellent breakfast, exceptional service and good location.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe breakfast and the quality of the room.
The room on the street side but it was more than fine
Dear Hugo, Thank you for your kind words regarding our breakfast and room quality. We are delighted to hear that your stay met your expectations, even with your room's location. We look forward to welcoming you back in the future. Best regards, Paulina Sell Pullman Basel Europe
Dear Hugo, Thank you for your kind words regarding our breakfast and room quality. We are delighted to hear that your stay met your expectations, even with your room's location. We look forward to welcoming you back in the future. Best re… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewGreat location, big and comfortable room & beds, friendly and helpful staff, good selection at breakfast, clean, simple and modern style, amazing pillows. When in Basel in the future, this hotel will certainly be our choice to stay at.
This my little oversights here and there; nothing worth mentioning.
Dear Attila, Thank you for your kind words regarding our location, room comfort, breakfast selection, and the exemplary service from our staff. We are delighted to hear that you found our hotel to your liking and that you plan to return in the future. We appreciate your feedback on the minor oversights and will certainly take it into consideration as we strive to enhance our guest experience. Best regards, Paulina Sell Pullman Basel Europe
Dear Attila, Thank you for your kind words regarding our location, room comfort, breakfast selection, and the exemplary service from our staff. We are delighted to hear that you found our hotel to your liking and that you plan to return in… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified review