The cleanliness, goodwill of staff, and facilities could rather have been of higher level.

A fair choice when staying in Geneva for a couple of nights - close to the centre and the airport.

Stayed in August 2025

Close to public transport The tram stop is just 4 min walk and the bus stop is just outside the hotel Staff is helpful

Stayed in August 2025

We were in the hotel in August, when it was very hot in Geneva (33-35 C). There was only a very warm blanket in the room. The climate control system worked only as ventilation. It was very hot to sleep at night. There was no way to change the blanket. If you arrive with suitcases or a stroller, please note that you will have to lift them manually up the stairs to the basement; there is no possibility to roll them.

It is convenient to get to/from the train station or airport by transport. It is convenient to get to the center. The room is comfortable. The staff helps if there are requests, but does not take the initiative. We received a public transport pass without any problems before check-out, but it was not offered upon check-in.

Stayed in August 2025

Bathroom smelled like sewerage and the pillows were very light so you felt the bed underneath you which was quite hard

Comfortable and Quiet, Half an hour walk from city centre and free transport pass for the public transport system

Stayed in August 2025

We had booked a room with two single beds, but upon arrival we were first given a room with a double bed. After requesting a change, we were moved to another room that had two single beds, but they were pushed together. Despite asking for three days, the beds were not separated. When they were finally separated, there was only a 5 cm gap between them. There were also issues with cleanliness. If the housekeeping staff came while we were in the room, they never returned later to clean. The curtains and other parts of the room were very dusty. Additionally, the lack of air conditioning made our stay uncomfortable.

The reception staff were very helpful, and the hotel’s location was very convenient for getting around the city.

Stayed in August 2025

no available parking lot despite it was not informed once booking. when I arrived at hotel, the receiption told us there is no free parking lot in the hotel

we did not eat breakfast at hotel as it is too expensive. we expected to use hotel parking lots, but it was not available during our stay fir 4 days. finding a parking lot was terrible experience. it took min 1 hour to search a lot in the street at nights.

Stayed in August 2025

A bit far from the city centre.

Quiet room with AC, quite good breakfast, minibar. Location a bit remote but accessible by trams and buses. Everything works as expected.

Stayed in August 2025

Sofa bed is not very comfortable

Nice room, very cooperative and nice staff. Easy location.

Stayed in August 2025

Nothing

Great location ..excellent link with transport ..free transport pass

Stayed in August 2025

Breakfast

Size of room, Good transport links

Stayed in July 2025

The room was huge! We were pleasantly surprised. It was very clean, the bed was comfortable, and the water pressure in the shower was great. Very happy with our stay.

Stayed in July 2025

Many items broken. A/c leaked, toilet seat broken, faucet barely attached, bathroom door swollen from water damage.

Stayed in July 2025

Nothing

Great location, only 20 min walk to the station. Tram was 5 min walk. Very quiet hotel.

Stayed in July 2025

Sofa bed in family room was not very comfortable and in room fridge was not very cold. Steps at entrance to get to reception, absence of ramp.

Location and room facilities

Stayed in July 2025

Very expensive to park your car

Very close to tram. Nice comfortable room.

Stayed in July 2025

The shower accessibility was not great. It had a very high step in bath which was curved. Quite slippery.

Good, spacious room. Comfortable stay. Good location, easily accessible. Good facilities around (supermarket, restaurants).

Stayed in July 2025

Card wouldn’t work both days after I left hotel The duvet cover is so small it would be a nightmare to share with someone else it barely covers the bed Table in room chipped and marked etc Would say 3 star hotel

Easy to get into centre with public transport Great having the free transport card from hotel Clean Good for couple nights stay in Geneva I was solo travelling and felt safe there

Stayed in July 2025

One night the air conditioning was not working properly and there was a plumbing problem in our bathroom. For the value of the stay we never had any issue with plumbing while traveling.

The room was very spacious for a family of 3, the hotel’s location was centric close to the tram.

Stayed in June 2025

Parking is tricky - limited spaces and you need to book in advance. The hotel is on a busy street, so if you open the window, you really feel like you’re in the middle of the city, especially on weekend nights. Breakfast was very basic, more like Ibis style than what you’d hope for in a 4-star hotel. Feels more like 3-star plus, and that would be fair.

You can often find good rates here even during peak summer season in Geneva, which makes it a smart choice. The room was clean, and everything was as expected. It’s a practical, modern enough place for a short stay. There’s even a small garden next to the hotel, which is a nice extra.

Stayed in July 2025

Signage for non speaking Swiss/ German in room.

Accessible to bus and tram

Stayed in July 2025

Helpful and kind staff. In particularly, a receptionist on arrival. I was very tired, I made a mistake in my booking putting wrong dates on and he was very helpful and calm, and helped me change the dates and found a room for me and my daughter.

Stayed in July 2025

Room was fine. Air-conditioning didnt work well however fan was provided which was good. Close to buses.

Stayed in June 2025

good value for Geneva. Bit off the beaten track for downtown and normal tourist sites.

Stayed in July 2025

The air conditioning was very basic to the point where it hardly had any effect in our room and the hotel is slightly far out.

Free Public transport travel card was very useful and the cleanliness and facilities of the property were really good

Stayed in July 2025