Comentários de Hotel Felix 3 estrelas

Dear Cicero, Thank you for your wonderful feedback regarding your recent stay at Hotel Felix. We are delighted to hear that you appreciated the kindness of our staff, the quality of our coffee, and our prime location. It is our aim to provide a memorable experience for our guests, and your comments affirm our commitment to excellent service. Freundliche Grüsse / Best regards, Stefanie Spielmann Cluster Hotel Manager

Dear Cicero, Thank you for your wonderful feedback regarding your recent stay at Hotel Felix. We are delighted to hear that you appreciated the kindness of our staff, the quality of our coffee, and our prime location. It is our aim to prov… Mostrar mais

Prezado Bruno, Agradecemos por compartilhar sua experiência em nosso hotel. Ficamos felizes em saber que você apreciou o atendimento cordial da nossa equipe, assim como o check-in antecipado e o café da manhã oferecido. No entanto, lamentamos que a falta de ar condicionado tenha impactado negativamente sua estadia, especialmente durante os dias quentes de verão. Gostaríamos de esclarecer que a categoria "Doppelzimmer Plus" possui um sistema de ar condicionado, que pode ser uma opção mais adequada para suas necessidades em futuras visitas. Em relação ao climatizador que você mencionou, entendemos que ele pode não ter atendido suas expectativas. Estamos sempre buscando melhorar a experiência dos nossos hóspedes e sua opinião é valiosa nesse processo. Sobre o exaustor do banheiro, lamentamos saber que ele estava inoperante e levaremos essa informação em consideração para futuras manutenções. Agradecemos novamente pelo seu feedback e esperamos ter a oportunidade de recebê-lo novamente em um momento mais apropriado, talvez durante a temporada de inverno, quando as condições climáticas são mais amenas. Freundliche Grüsse / Best regards, Stefanie Spielmann Cluster Hotel Manager

Prezado Bruno, Agradecemos por compartilhar sua experiência em nosso hotel. Ficamos felizes em saber que você apreciou o atendimento cordial da nossa equipe, assim como o check-in antecipado e o café da manhã oferecido. No entanto, lamenta… Mostrar mais

Dear Sergio, Thank you for your kind words about our hotel's location and the excellent service provided by our staff. We appreciate your feedback regarding the air conditioning in the rooms. I would like to inform you that our "Doppelzimmer Plus" category does include air conditioning, which could enhance your comfort during your next stay. We hope to welcome you back for a more enjoyable experience. Freundliche Grüsse / Best regards, Stefanie Spielmann Cluster Hotel Manager

Dear Sergio, Thank you for your kind words about our hotel's location and the excellent service provided by our staff. We appreciate your feedback regarding the air conditioning in the rooms. I would like to inform you that our "Doppelzimm… Mostrar mais

Caro Renato, Agradecemos pelo seu feedback sobre a sua estadia. Lamentamos saber que a ausência de ar condicionado afetou sua experiência. Informamos que a categoria "Doppelzimmer Plus" do nosso hotel dispõe de ar condicionado, e nossa equipe está sempre disposta a ajudar na escolha do quarto mais adequado às suas necessidades. Esperamos ter a oportunidade de recebê-lo novamente. Freundliche Grüsse / Best regards, Stefanie Spielmann Cluster Hotel Manager

Caro Renato, Agradecemos pelo seu feedback sobre a sua estadia. Lamentamos saber que a ausência de ar condicionado afetou sua experiência. Informamos que a categoria "Doppelzimmer Plus" do nosso hotel dispõe de ar condicionado, e nossa equ… Mostrar mais

Dear Regina, Thank you for your kind words regarding our beds, cleanliness, reception, and shower. I apologize for the discomfort caused by the absence of air conditioning; please note that our 'Doppelzimmer Plus' category does have air conditioning available. Additionally, I appreciate your feedback about the bathroom amenities, and I will share this with our team for consideration. Freundliche Grüsse / Best regards, Stefanie Spielmann Cluster Hotel Manager

Dear Regina, Thank you for your kind words regarding our beds, cleanliness, reception, and shower. I apologize for the discomfort caused by the absence of air conditioning; please note that our 'Doppelzimmer Plus' category does have air co… Mostrar mais

Caro João, Agradecemos sinceramente pelo seu feedback positivo. Ficamos felizes em saber que você apreciou a atenção e o cuidado da nossa equipe. Em relação à sua observação sobre a falta de ar condicionado, informamos que a categoria "Doppelzimmer Plus" dispõe deste recurso, e nossa equipe está sempre à disposição para ajudar na escolha da acomodação que melhor se adequa às suas necessidades. Freundliche Grüsse / Best regards, Stefanie Spielmann Cluster Hotel Manager

Caro João, Agradecemos sinceramente pelo seu feedback positivo. Ficamos felizes em saber que você apreciou a atenção e o cuidado da nossa equipe. Em relação à sua observação sobre a falta de ar condicionado, informamos que a categoria "Dop… Mostrar mais

Dear Paulo, Thank you very much for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our excellent location and found our accommodations to your satisfaction. Your compliments about our bedding, towels, and comfortable beds, as well as our attentive service, are greatly appreciated. We look forward to welcoming you back on your next visit to Zürich. Freundliche Grüsse / Best regards, Stefanie Spielmann Cluster Hotel Manager

Dear Paulo, Thank you very much for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our excellent location and found our accommodations to your satisfaction. Your compliments about our bedding,… Mostrar mais

Dear Claudia, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location and cleanliness. I sincerely apologize for the inconvenience you experienced with the room assignment. Our 'Doppelzimmer Plus' category does include air conditioning, and I regret that we were unable to accommodate your request for a different room at that time. We value your input and hope to welcome you back in the future. Freundliche Grüsse / Best regards, Stefanie Spielmann Cluster Hotel Manager

Dear Claudia, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location and cleanliness. I sincerely apologize for the inconvenience you experienced with the room assignment. O… Mostrar mais

Dear Cora, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our central location and the comfort of your bed. I apologize for the inconvenience caused by the absence of air conditioning in your room. Please note that the "Doppelzimmer Plus" category does include air conditioning, and our team is always available to assist in finding the best room category for your needs. Freundliche Grüsse / Best regards, Stefanie Spielmann Cluster Hotel Manager

Dear Cora, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our central location and the comfort of your bed. I apologize for the inconvenience caused by the absence of air co… Mostrar mais

Dear Luiz Eduardo, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you found our accommodation clean and well-maintained, and that our team provided attentive service. We understand your concerns about the room size and ventilation. Please note that our "Doppelzimmer Plus" category includes air conditioning, which can enhance comfort during warmer months. We appreciate your comments and hope to welcome you back in the future. Freundliche Grüsse / Best regards, Stefanie Spielmann Cluster Hotel Manager

Dear Luiz Eduardo, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you found our accommodation clean and well-maintained, and that our team provided attentive service. We understand your concerns ab… Mostrar mais

Dear Cleneide Rosa, Thank you very much for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our breakfast and found our location to be excellent. It is always our aim to provide a memorable experience for our guests, and we are pleased to know that we met your expectations. Freundliche Grüsse / Best regards, Stefanie Spielmann Cluster Hotel Manager

Dear Cleneide Rosa, Thank you very much for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our breakfast and found our location to be excellent. It is always our aim to provide a memorable exp… Mostrar mais

Dear Tatiana, Thank you for your kind words about the location and cleanliness of our hotel. We appreciate your understanding regarding the room without air conditioning, and I am glad to hear that our staff was able to assist you in finding a satisfactory accommodation. Your comfort is our priority, and we are pleased that your stay turned out to be perfect. Freundliche Grüsse / Best regards, Stefanie Spielmann Cluster Hotel Manager

Dear Tatiana, Thank you for your kind words about the location and cleanliness of our hotel. We appreciate your understanding regarding the room without air conditioning, and I am glad to hear that our staff was able to assist you in findi… Mostrar mais

Dear Claudia, Thank you for your kind words regarding your recent stay at Hotel Felix. We are delighted to hear that you enjoyed the decor, cleanliness, and our social area. Regarding your feedback on breakfast, we offer a diverse buffet with regional products aimed at giving our guests a great start to the day. We also have a smaller breakfast option, the 'Daystarter'. Your suggestions are valuable, and we appreciate your input. Freundliche Grüsse / Best regards, Stefanie Spielmann Cluster Hotel Manager

Dear Claudia, Thank you for your kind words regarding your recent stay at Hotel Felix. We are delighted to hear that you enjoyed the decor, cleanliness, and our social area. Regarding your feedback on breakfast, we offer a diverse buffet w… Mostrar mais

Dear Alexandra, Thank you very much for your kind words and for taking the time to share your experience at Hotel Felix. We are delighted to hear that you found our location to be fantastic and that our team made a positive impression during your stay. We take great pride in providing excellent customer service, and it is always rewarding to know that our efforts resonate with our guests. We appreciate your feedback regarding the mattress comfort. We understand that a good night's sleep is essential, and we continually strive to ensure our guests' comfort. While we currently have a standard selection of mattresses, your comments will certainly be taken into consideration as we evaluate potential improvements. It is wonderful to know that the proximity to the river, restaurants, and the central train station enhanced your visit to Zurich. We are also pleased that you enjoyed the convenience of our elevator access to the nearby viewpoint. We truly hope to welcome you back to Hotel Felix in the future for another pleasant stay. Freundliche Grüsse / Best regards, Stefanie Spielmann Cluster Hotel Manager

Dear Alexandra, Thank you very much for your kind words and for taking the time to share your experience at Hotel Felix. We are delighted to hear that you found our location to be fantastic and that our team made a positive impression duri… Mostrar mais

Dear Leosilva.cbr, Thank you for your kind words regarding your recent stay at Hotel Felix. We are delighted to hear that you enjoyed our excellent location, breakfast, and the comfort of your room. Your satisfaction is our top priority, and we look forward to welcoming you back in the future for another enjoyable experience. Freundliche Grüsse / Best regards, Stefanie Spielmann Cluster Hotel Manager

Dear Leosilva.cbr, Thank you for your kind words regarding your recent stay at Hotel Felix. We are delighted to hear that you enjoyed our excellent location, breakfast, and the comfort of your room. Your satisfaction is our top priority, a… Mostrar mais