Reviews of Apartment ZerMo
89 Steinmattstrasse Erdgeschoss, 3920 Zermatt, Switzerland

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewQuiet, comfortable, modern and very clean. Good price for a quick stay.
A few amenities like soap for the shower, shampoo, salt, pepper, sugar would have been nice.
Reviewed: 3 July 2025 · Stayed in May 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewSpacious, clean, modern
Shower. Unavoidable to get water all over due to seal along glass door and wand would not stay fixed in location.
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewLocation , specious apartment
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewVery nice apartment in a great location. Spacious common area and nice small patio for enjoying the surrounding views. Easy walk from the train station. Location is perfect as it's off the busy strip but not too far (and not far up), and close to a great little market and the best restaurant we ate at, Schäferstube. Check-in with key box code was simple - just make sure to pull the box door firmly after inputting the code.
Apartment was too warm even after turning off all thermostats and very cool outdoor temps. No English instructions for the garbage but I think we got it right.
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewSpotless clean unit, very well designed and fully equipped unit, Matterhorn visible from terrace, quiet unit, complete kitchen set and utensils
None, everything is perfect
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 March 2025 · Stayed in January 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewLocation was perfect! Right in the village but not on the super busy streets. Walkable to the grocery store and about a 15 minute walk from the train station. Host was able to provide us with a futon and extra bed linens. Was very comfortable for 5 adults!
There was a blackout on our first morning but apparently this was the whole town so nothing much to do there.
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewReviewed: 14 December 2024 · Stayed in December 2024
Verified reviewReviewed: 30 November 2024 · Stayed in November 2024
Verified reviewLovely appartment very close from the center.
Reviewed: 12 July 2024 · Stayed in July 2024
Verified reviewGreat apartments with good location close to the center. Great value/money ratio.
Reviewed: 4 July 2024 · Stayed in June 2024
Verified reviewReviewed: 18 June 2024 · Stayed in May 2024
Verified reviewLocation was great, weather was great and you can see the tip of the Matterhorn from the garden.
All was good - nothing to complain about here.
Reviewed: 10 June 2024 · Stayed in June 2024
Verified reviewReviewed: 11 May 2024 · Stayed in May 2024
Verified reviewReviewed: 6 May 2024 · Stayed in May 2024
Verified reviewTake a taxi if you have large luggages. If no luggage it is very easy access. Near to shopping, rentals and groceries. The apartment is very clean. Well equips homeware.They are more organised than my own house.I am impress to the game card available in a very nice corner table.All appliances is easy to use. They know what the occupants needed.Excellent! I will book again and I highly recomment it!
Location, accessibility, homeware and furniture is excellent!
Many thanks for the great review We are extremely pleased!