Parking lot

Nice

Stayed in August 2025

Check in not until 4 and on arriving a bit early-we were turned away in a very cold way. Water pressure in shower was barely a trickle. Hallway has old carpet. Could use a little updating. Being on the main road, the car noise was loud for light sleepers. The bed was way too soft! Staff members were often smoking right under staircase to enter hotel.

Location was great. Loved the Balcony overlooking the Main Street with a side view of the falls. Room nicely decorated

Stayed in August 2025

Bathroom light flashing and the even though we asked twice to have it fixed they never fixed it.

Staff nice and friendly.

Stayed in August 2025

No vacuuming or thorough cleaning during 4 days of my stay. Had to consistently clean our feats, after walking bare foot in the room for sometime.

Surprisingly the mattress was comfortable and the car parking was free, apart from that nothing much. I stayed for second time at this hotel after a gap of 11 years and standard seems to have went downhill. The price that you pay for at this hotel is for the Location, views and the place. If you just plan for crash for the night after a long day of hiking and sightseeing, Go For It.

Stayed in August 2025

The property is small but the location is very excellent. Loved the view from the balcony of our room.Station is walking distance from the property which is good.

Stayed in July 2025

Room and furniture are old and need sn upgrade/renovation ; bathroom could have been cleaner

View and sound of waterfsll

Stayed in July 2025

Overpriced, paid 230$ for 1 night. I understand it’s peak tourist season but pretty ridiculous prices

Perfect location, clean rooms, nice staff

Stayed in August 2025

Great position, view of falls from my room. Staff were helpful. Dated property, no frills but fantastic location, quiet at night. Bed comfy. No complaints about my stay.

Stayed in August 2025

It is written that the check-in time is from 16:00-20:00, we tried to contact the hotel on WhatsApp to inform them of our late arrival without success. They replied to our message on Booking after a few hours telling us that the keys are waiting for us. We were worried the whole time!! The keys were in an envelope with our name.

The location is excellent, a few minutes walk from the train station, a supermarket, a water fountain and the Lauterbrunnen Dorf bus stop. We got a nice view on the waterfall. The room was clean.

Stayed in August 2025

Very basic rooms, towels like worn out rags, nowhere in the bathroom to hang towels after showering. Half the power points did not work. No elevator, had to lug suitcases up a spiral staircase.

Close to the Staubbach Falls, Main Street of town.

Stayed in August 2025

It seems very poorly managed. At first glance, our room looked renovated and nice, but we quickly realized it was very dirty and several things were broken. The kettle was dirty, the hairdryer had stains, the toilet seat was loose, and the bathroom heating was burning hot in August (a free sauna, but so hot that it made it difficult to sit on the toilet properly). The bedside tables were disgustingly dirty, and there was tissue paper in the shower. It felt like only the bed had been cleaned for new guests. The door didn’t lock properly. No fan in a very hot room. All of these issues could be improved with relatively low investment and would likely result in much better ratings. What is not their fault: some guests can’t behave and were shouting in the hallway before 8 a.m. Maybe it would help to put up signs reminding guests to respect others.

Location, bed and balcony

Stayed in August 2025

Services and the general state of the hotel is quite poor and basic despite younger staff doing their best but in this area most hotels are either expensive or in the same condition, its the location that is important. The breakfast also is not worth it, only if you leave very early and have no other choice

The location and the view are unbelievable. I was happy overall and would stay again

Stayed in July 2025

it didn't look super clean, specially the shower, parking was complicated since it was really small.

It's super near the cascades. There are a lot of restaurants around, even the hotel has a restaurant.

Stayed in July 2025

There is nobody at the reception. You need to go to the restaurant.The main person handling the check ins is primarily focused on the restaurant. I had to wait for like 30 min for her to talk to me. They handed over the key to me but they did not know the room number. It was not even mentioned on the key chain. They gave me a random guess and I had to go 2 floors up and down via stairs 2 times to get my correct room. Upon asking the room number the in charge started shouting the numbers in a rude manner. Parking is limited and is always full. But luckily I was allowed to park in a reserved park space opposite the hotel. The room doors do not lock properly. There is a narrow gap in between and therefore there's no privacy at all. The shower water flow is very very slow. I'd rather take a shower in the nearby staubach falls (if they'd allow), that would be quicker.

The location is perfect. The staubach falls, coop, train station are easily walkable. Many restaurants nearby. The room comes with a balcony so you can enjoy your meals with a view. The water kettle works :). You get the basic toiletries and towels. Didn't try the breakfast but it looked good.

Stayed in July 2025

Room was very hot with no fan or AC.

Location was fantastic. Easy to get to and things to see in the area.

Stayed in July 2025

It did not include free breakfast for the cost of one night..

Stayed in July 2025

Beds were bad, kettle was not clean

Location

Stayed in July 2025

A very good moderate small hotel at a reasonable price in the best location ever. The view from our room was fabulous, the mountain and waterfall. Staff were friendly and efficient.

Stayed in July 2025

To enter room you have to go through washroom. Highly unusual.

Location

Stayed in June 2025

We stayed at fifth floor without lift. It should be hard to tenant in old age or child.

Location is about 8 mins walking (uphill) from the train station, right by the main road in Lauterbrunnan and can see the waterfall from balcony.

Stayed in June 2025

Water pressure in the room was terrible

Great location, friendly staff

Stayed in July 2025

In the room we had dirty coffee mugs

Location is nice

Stayed in June 2025

Staff was not friendly

Close to the waterfall. Could see it from the bathroom window. Many restaurants arround

Stayed in June 2025

The hotel doesn't allow checkin before 4pm. It has no lift, so you need to carry your bag packs and luggage to the 2nd floor if allocated.

Located near the metro station and bus stoppage, this hotel is perfect for exploring the town in all directions. There is a restaurant in the ground floor.

Stayed in June 2025