No employees. All electronic and difficult to understand on a mobile phone when I called for assistance. Extremely hot with no air conditioning. Had to buy a fan just to sleep

Extremely clean and perfect location

Stayed in August 2025

No employees. All electronic. When I called for questions I got a cell phone and couldn't always understand what was being said. No air conditioning and it was so hot we had to go out and buy a fan just so we could sleep.

Extremely clean and top location middle of the town.

Stayed in August 2025

Location The view out of window Parking facility

Stayed in August 2025

Bathroom door didn’t lock Check in process was awful

Coffee to go/honesty bar Location

Stayed in July 2025

N/a

Parking is for free. If you arrive by car, is impossible to park nearby for check in. You have to follow indications to the park. Once there, ring and announce your arrival and they will open the park gate. There is a supermarket in front of the hotel or you can dine in the Mexican restaurant below.

Stayed in January 2025

It was the second time that the payment terminal did not work, I had to call customer service and ask the staff to charge my credit card remotely. Twice the same situation and a very large amount of money spent on a phone call with the facility staff. I'll be staying there for the 3rd time and if the problem repeats, the facility will get the lowest score

Chill&coffe room

Stayed in July 2024

No actual staff on site. Instruction on where to find the parking and the procedure to get out of the oarking garage and turn in the key card (because the one cleaning person with limited command of language ended up providing wrong information. Again, frustrating. However, the place was acceptably clean, quiet and had elevator access to all levels.

It should have been clear on the website at time of booking that this was an automated hotel with no staff.. Register my surprise being very tired and having to deal with another automated system. I felt abandoned bybooking.com - and that is very rude.

Stayed in September 2024

I struggled to find the physical location when I arrived on my bicycle and the virtual support staff were impatient and not helpful. Also the sink and shower drainage was poor.

Once site located , check in was easy The bed was comfortable I also liked the morning tea

Stayed in September 2024

The self check in process has issues with my card and, while it worked out ok in the end, it showcased that we do need human intervention and interaction

All up this is simply a convenience store for accommodation. Self serve, in and out with little attention or care. Room was surprisingly sizable for a single.

Stayed in July 2024

There was no AC and it got hot during my stay in the summer

Everything was amazing, if you dont wanna be bothered by anyone and have an amazing location this is the spot for u.

Stayed in July 2024

Nothing, it works!

City hotel in the middle of Wil. Parking behind the house is obviously very small but for free.

Stayed in May 2024

A bit expensive for what you get but it was the cheapest option between Zurich and Vaduz.

Good location near the station and a number of eating places. Particular shout out for Restaurant Schiff and Pizzeria Piccola. Rooms basic but did the job well enough. Complementary coffee and croissants were a bonus. Self check-in was simple.

Stayed in April 2024

Close to the ice rink and the train station 🥰 Love the coffee to go area ! Friendly service via phone 📞 For sure will come back

Stayed in February 2024

A nice breakfast available would make the stay better.

Great location, good parking, effective communication with staff via email, very clean and easy to check in and out.

Stayed in December 2023

No heating on arrival. Radiator turned off

Centre of town . Value for money

Stayed in December 2023

I can't comment on staff because we didn't meet any, but I did have excellent help from a lady by telephone as the card machine was not working when we tried to check in. Otherwise, an excellent stay. Secure parking, easy self check in.

Stayed in November 2023

Breakfast was just a little weak.... but good coffee (as much as you liked, croissants were fresh... otherwise low tide. The location is in some distance to Zürich... at 21:45h we just managed with luck to find a restaurant... but...ok

Stayed in October 2023

Easy check in and free parking space. Coffee and drinks system.

Stayed in September 2023

bood this hotel late on a Saturday night. it is a self check in hotel and it went smoothly. it is in the town centre and there is public parking a 2 minute walk away. it is a very basic hotel in that the room has beds and that's it. the bathroom and the room were very clean and the furnishing were new. the room had a balcony. if you are looking for a basic room to sleep in thats clean and good value then this fits the bill.

Stayed in August 2023

Everything fine

Very easy access and price great

Stayed in August 2023

So much road noise, a very hot room which we couldn't cool down even we left front room door open for a while. Wil was a busy noisy place. I had no opportunity to book a room towards to the inside area of hotel.

Average, not so much to choose from. Coffee was nice and hot.. I would have expected to have more of a selection of fruit, example, cheese, eggs and possible butter, spreads of a selection, example honey or jam.

Stayed in July 2023

Place for relaxing time.

Stayed in July 2023

The temperature in the bathroom is very, very high, and the floor is very hot. There is no air conditioning in the room so that I wake up many times.

It's convenient to check in.

Stayed in July 2023

Some road noise, coffee to go was in a locked room.

Easy check in and out. Close to station, comfy bed and all clean

Stayed in June 2023