Zugerstrasse 44, 6314 Unterägeri, Switzerland
#3 of 4 hotels in Unterägeri
Guests' ChoiceBased on 72 hotel reviews
6.8Cleanliness
7.4
Comfort
7.1
Location
7.4
Facilities
6.9
Staff
7.9
Value for money
7.1
Free WiFi
7.0
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Showing 1 – 25
Reviewed: 31 July 2025
Jeffrey
United KingdomWe had a room facing the road and as it was warm at night it was a bit noisy to sleep with the windows open. A room on the car park side might work better
We went to the nearby supermarket for breakfast, which was excellent
Stayed in May 2025
Reviewed: 7 July 2025
David
United KingdomSadly no aircon and our room was road facing with constant traffic. Not the fault of the hotel.
The room was very good and with all the facilities we required, good shower, parking area.
Stayed in June 2025
Reviewed: 16 June 2025
Lisa
AustraliaA little noise on street.
Easy to locate in the town & staff were just wonderful on check in.
Stayed in June 2025
Reviewed: 8 May 2025
Arkadiusz
PolandLack of hot water
Location and lobby
Stayed in May 2025
Reviewed: 22 January 2025
Stefan
NetherlandsNothing really, was just a bit small
The guy at the reception was so great, helpful and welcoming
Stayed in January 2025
Reviewed: 31 December 2024
Jenny
United KingdomRoom was very hot and road too noisy to keep window open. So interrupted sleep.
Single room still spacious. Room clean although carpets rather stained. Location good near shops and on very regular bus route.
Stayed in December 2024
Reviewed: 6 October 2024
Jo
AustraliaVery hard to get assistance. Wasn’t told that reception was at another hotel. No European charging facilities.
It was clean
Stayed in October 2024
Reviewed: 5 September 2024
Birbal
IndiaCheck in process would have been better
Nice location and facilities but check-in process is very confusing and difficult to implement
Stayed in September 2024
Reviewed: 5 August 2024
Jaana
Belgium- check in counter was in another building 800m away - the only parking lot occupied by the nearby construction site - no proper restaurants nor breakfast places within a convenient distance
Dogs were allowed, which is a huge plus for any hotel.
Stayed in June 2024
Reviewed: 21 July 2024
Kenida
AlbaniaIt was not clean and doesn’t have fridge and air clima at the day it was very hot in the room
I like the location
Stayed in July 2024
Reviewed: 25 June 2024
Leanne
FranceThe double bed is built into a corner of the room. So if the person sleeping in the corner needs to get up in the night, either a convoluted squirm down to the end of the bed or waking the person beside them is necessary. Crazy, as the room was more than big enough to have the bed properly placed for access on both sides. Must be a saga for housekeeping to make the bed after every stay. Also, we had specifically asked for a quiet room at time of booking with an assurance this would be so. However we wound up with a room right on the busy road. On a hot evening, with no air conditioning, we had to open the windows, and suffer through the noise of passing vehicles and pedestrians. Result - very limited sleep, even after using earplugs.
Room 11 was larger than expected, and very clean. Excellent location for ease of walking to bars, shops, restaurants. Parking was easy as well.
Stayed in June 2024
Reviewed: 6 June 2024
Andrea
SwitzerlandNo elevator , small room facing the main road
Central
Stayed in April 2024
Reviewed: 15 December 2023
Stephanie
New ZealandNo elevator with luggage.
Basic but comfortable. Fine for a couple of nights. Small bed, fine for smaller adult.
Stayed in December 2023
Reviewed: 10 August 2023
James
United KingdomThere is no lift inside the building so you will have to carry your luggage upstairs. Not a problem but be aware if you have heavy bags.
The Hotel Freihof is unattended by staff. You have to go to a sister hotel - Seminar Hotel - 650m away to check in. Check in staff at the sister hotel were very nice and explained clearly how to access Hotel Freihof. The room was clean and comfortable. No air conditioning but a fan was in the room. The pub next door is worth a visit also :)
Stayed in August 2023
Reviewed: 16 February 2023
Andres
Spainpillow
location, price, staff, amenities, breakfast, all excellent except for the pillow please change it I barely could sleep put some extra firm pillow, Acts238
Stayed in February 2023
Reviewed: 10 February 2023
Sergio
SwitzerlandThe Reception is in another Hotel about 1km away
confortable
Stayed in February 2023
Reviewed: 22 September 2022
Pierre
Francethe breakfast buffet was awesome
Stayed in September 2022
Reviewed: 15 September 2022
Chang-fa
SwitzerlandThe hotel can make it more clear about the location for check-in (at a sister hotel) being different from the actual location of the hotel.
The breakfast at the sister hotel was excellent.
Stayed in September 2022
Reviewed: 24 August 2025
Matthew
United KingdomBooking two twin beds and being given a double. Lack of cups or glasses for water.
Good shower. Good location. Good value
Stayed in August 2025
Reviewed: 19 August 2025
Mohammadreza
BelgiumThe hotel is terribly understaffed. When we got there we were faced with a closed door. We learned that in order to check in we had to go to another place which required 5 min driving. They could mention that in the description. We already requested for a baby crib but it was not provided. The manager told us that he can get a crib for us from the cellar but we have to transport it ourselves to the hotel we were staying which required a van. I found that comment berating and irresponsible. It is foolish that the hotel expects the guests to transports furniture for them. In the end we had to sleep really uncomfortably on the same bed. Although we clearly stated that we are two adults and a child and we need a baby crib.
Nothing really.
Stayed in August 2025
Reviewed: 23 June 2025
Kenida
AlbaniaNothing
Very well
Stayed in June 2025
Reviewed: 7 June 2025
Michael
AustriaThe location is just along a traffic road, could not find a way to regulate the room temperature, besides opening the doors, which would be very noisy with all the cars outside. No fan, no fridge, could become a problem when the temperature goes above 30 in the summer. Water fixture is not mounted correctly, moves 20 degrees to each side, upon departure informed staff about this condition, no biggie.
Top cleaning, very helpful staff. I greatly appreciate being allowed to place my bicycle in the garage, which is video monitored. Could however have hoped for some metal bar where i could have chained my expensive bike too.
Stayed in June 2025
Reviewed: 3 November 2024
Katarina
Slovakia1. When cleaning our room, we received only one large towel and 1 small towel although there were 2 of us in the room. This was extremely uncomfortable, as we got back very late in the evening and there was no one to sort it out (there is no direct reception at the property). By looking at number of toothbrushes they would know how many we are there, if nothing else. 2. We asked for separate beds when booking and never got a reply to our request. When we arrived we learned they are completely booked and that it is not possible. Having known that the beds are small and there is only 1 mattress on the bed, I would have chosen a different accomodation. Very uncomfortable sleeping. 3. Plastic cups in the room instead of glass cups.
The location of the property is very good - bus stop very close, good breakfast options.
Stayed in November 2024
Reviewed: 10 September 2024
Vitezslav
Czech RepublicI have not yet received the promised invoice for the accommodation, nor a reply
Stayed in September 2024
Showing 1 – 25
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