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Reviews of Hotel Freihof Swiss Lodge

Zugerstrasse 44, 6314 Unterägeri, Switzerland

#3 of 4 hotels in Unterägeri

Guests' Choice

Review score

Based on 72 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.1

  • Location

    7.4

  • Facilities

    6.9

  • Staff

    7.9

  • Value for money

    7.1

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 31 July 2025

    8.0
    Great value for money hotel
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 5 nights

    We had a room facing the road and as it was warm at night it was a bit noisy to sleep with the windows open. A room on the car park side might work better

    We went to the nearby supermarket for breakfast, which was excellent

    Stayed in May 2025

  • Reviewed: 7 July 2025

    7.0
    We had a two night stopover and it met our requirements.
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 2 nights

    Sadly no aircon and our room was road facing with constant traffic. Not the fault of the hotel.

    The room was very good and with all the facilities we required, good shower, parking area.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    8.0
    Comfortable stay
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    A little noise on street.

    Easy to locate in the town & staff were just wonderful on check in.

    Stayed in June 2025

  • Reviewed: 8 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of hot water

    Location and lobby

    Stayed in May 2025

  • Reviewed: 22 January 2025

    8.0
    Great stay for a tired person needing a good bed
    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really, was just a bit small

    The guy at the reception was so great, helpful and welcoming

    Stayed in January 2025

  • Reviewed: 31 December 2024

    8.0
    I would stay again for location and price
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was very hot and road too noisy to keep window open. So interrupted sleep.

    Single room still spacious. Room clean although carpets rather stained. Location good near shops and on very regular bus route.

    Stayed in December 2024

  • Reviewed: 6 October 2024

    6.0
    It was fine
    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very hard to get assistance. Wasn’t told that reception was at another hotel. No European charging facilities.

    It was clean

    Stayed in October 2024

  • Reviewed: 5 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Relax Room
    • Stayed 1 night

    Check in process would have been better

    Nice location and facilities but check-in process is very confusing and difficult to implement

    Stayed in September 2024

  • Reviewed: 5 August 2024

    6.0
    Comfy beds but too complicated for everything else
    • With a pet
    • Leisure trip
    • Family with young children
    • Double Relax Room
    • Stayed 1 night

    - check in counter was in another building 800m away - the only parking lot occupied by the nearby construction site - no proper restaurants nor breakfast places within a convenient distance

    Dogs were allowed, which is a huge plus for any hotel.

    Stayed in June 2024

  • Reviewed: 21 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Single Room
    • Stayed 2 nights
    • Submitted via mobile

    It was not clean and doesn’t have fridge and air clima at the day it was very hot in the room

    I like the location

    Stayed in July 2024

  • Reviewed: 25 June 2024

    6.0
    Clean, central location, be sure to insist on a room at the back of the hotel
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    The double bed is built into a corner of the room. So if the person sleeping in the corner needs to get up in the night, either a convoluted squirm down to the end of the bed or waking the person beside them is necessary. Crazy, as the room was more than big enough to have the bed properly placed for access on both sides. Must be a saga for housekeeping to make the bed after every stay. Also, we had specifically asked for a quiet room at time of booking with an assurance this would be so. However we wound up with a room right on the busy road. On a hot evening, with no air conditioning, we had to open the windows, and suffer through the noise of passing vehicles and pedestrians. Result - very limited sleep, even after using earplugs.

    Room 11 was larger than expected, and very clean. Excellent location for ease of walking to bars, shops, restaurants. Parking was easy as well.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No elevator , small room facing the main road

    Central

    Stayed in April 2024

  • Reviewed: 15 December 2023

    6.0
    Good for a short stay
    • Business trip
    • Solo traveller
    • Relax Single Room
    • Stayed 2 nights
    • Submitted via mobile

    No elevator with luggage.

    Basic but comfortable. Fine for a couple of nights. Small bed, fine for smaller adult.

    Stayed in December 2023

  • Reviewed: 10 August 2023

    7.0
    Hotel Freihof
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There is no lift inside the building so you will have to carry your luggage upstairs. Not a problem but be aware if you have heavy bags.

    The Hotel Freihof is unattended by staff. You have to go to a sister hotel - Seminar Hotel - 650m away to check in. Check in staff at the sister hotel were very nice and explained clearly how to access Hotel Freihof. The room was clean and comfortable. No air conditioning but a fan was in the room. The pub next door is worth a visit also :)

    Stayed in August 2023

  • Reviewed: 16 February 2023

    8.0
    zug Acts238
    • Business trip
    • Family with young children
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    pillow

    location, price, staff, amenities, breakfast, all excellent except for the pillow please change it I barely could sleep put some extra firm pillow, Acts238

    Stayed in February 2023

  • Reviewed: 10 February 2023

    7.0
    good
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The Reception is in another Hotel about 1km away

    confortable

    Stayed in February 2023

  • Reviewed: 22 September 2022

    8.0
    Nice hotel, perfect location and great breakfast buffet !
    • Leisure trip
    • Solo traveller
    • Relax Single Room
    • Stayed 1 night
    • Submitted via mobile

    the breakfast buffet was awesome

    Stayed in September 2022

  • Reviewed: 15 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    The hotel can make it more clear about the location for check-in (at a sister hotel) being different from the actual location of the hotel.

    The breakfast at the sister hotel was excellent.

    Stayed in September 2022

  • Reviewed: 24 August 2025

    4.0
    Basic and be careful what room you book bed wise
    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Booking two twin beds and being given a double. Lack of cups or glasses for water.

    Good shower. Good location. Good value

    Stayed in August 2025

  • Reviewed: 19 August 2025

    3.0
    An understaffed irresponsible cheap accommodation
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    The hotel is terribly understaffed. When we got there we were faced with a closed door. We learned that in order to check in we had to go to another place which required 5 min driving. They could mention that in the description. We already requested for a baby crib but it was not provided. The manager told us that he can get a crib for us from the cellar but we have to transport it ourselves to the hotel we were staying which required a van. I found that comment berating and irresponsible. It is foolish that the hotel expects the guests to transports furniture for them. In the end we had to sleep really uncomfortably on the same bed. Although we clearly stated that we are two adults and a child and we need a baby crib.

    Nothing really.

    Stayed in August 2025

  • Reviewed: 23 June 2025

    10
    Super
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Very well

    Stayed in June 2025

  • Reviewed: 7 June 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 5 nights
    • Submitted via mobile

    The location is just along a traffic road, could not find a way to regulate the room temperature, besides opening the doors, which would be very noisy with all the cars outside. No fan, no fridge, could become a problem when the temperature goes above 30 in the summer. Water fixture is not mounted correctly, moves 20 degrees to each side, upon departure informed staff about this condition, no biggie.

    Top cleaning, very helpful staff. I greatly appreciate being allowed to place my bicycle in the garage, which is video monitored. Could however have hoped for some metal bar where i could have chained my expensive bike too.

    Stayed in June 2025

  • Reviewed: 3 November 2024

    5.0
    Na ja, survivable.
    • Family with young children
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    1. When cleaning our room, we received only one large towel and 1 small towel although there were 2 of us in the room. This was extremely uncomfortable, as we got back very late in the evening and there was no one to sort it out (there is no direct reception at the property). By looking at number of toothbrushes they would know how many we are there, if nothing else. 2. We asked for separate beds when booking and never got a reply to our request. When we arrived we learned they are completely booked and that it is not possible. Having known that the beds are small and there is only 1 mattress on the bed, I would have chosen a different accomodation. Very uncomfortable sleeping. 3. Plastic cups in the room instead of glass cups.

    The location of the property is very good - bus stop very close, good breakfast options.

    Stayed in November 2024

  • Reviewed: 10 September 2024

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night

    I have not yet received the promised invoice for the accommodation, nor a reply

    Stayed in September 2024

Showing 1 – 25

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