Staff was fantastic - Emilio and Maria were excellent at check-in and through our stay.

Stayed in August 2025

Very friendly staff, most helpful and welcoming. Location is quite close to the train station, but could also catch a bus

Stayed in August 2025

It appears that, unlike on the hotel's page, at the booking.com site it is not possible to select backyard rooms. The street-view rooms are sound-proof, but it is not possible to let the window open during the night - the street noise is too loud. Thanks to the staff, I could get for a half of my stay a backyard room, but for the other half I had to move to the street-view one, with a less comfortable sleep as a result.

It is a very conveniently located (close to the railway station and the city center) hotel. Rooms are comfortable. Staff is helpful. Very good breakfast buffet (including my favorite porridge). Good wifi connection.

Stayed in August 2025

Everything was great!

We traveled to Basel with the family for holidays.We were very lucky to find this hotel situated in the heart of Basel,close to most attractions.Michaela,the Manager was great.She welcomed us warmly when we arrived and was so nice.Alex and Eva were also very kind and helpful.Our hotel rooms were very clean,comfortable.The dining room led to a beautiful garden where we sat and relaxed. We really enjoyed our stay.

Stayed in August 2025

Everything was great

The staff, especially Maria and Ava were wonderful. They helped us get around and figured out transportation and restaurants for us. The garden was awesome and very relaxing!

Stayed in August 2025

We struggled with the plug. It wasn't very secure in the wall!

The staff were superb. We want to particularly thank Samuel who served us our complimentary drink at the bar and was an interesting chap who told us a little about Swiss life. The record player in the room made us smile, and though we didn't use it, it was a unique feature, a nice touch. We opted for breakfast in the gorgeous peaceful garden. It was the most glorious variety of food and drink - by far the best we have experienced around the world!

Stayed in August 2025

Very clean and nice

Stayed in August 2025

The room itself was quite too small and felt a bit uncomfortable considering the cooling machine to be placed but otherwise it was well equipped.

The areas in the facility was clean and the staff was nice and caring. The location is close to the center area and transportation.

Stayed in August 2025

Fabulous stay. Nothing to complain about. Rooms are clean and the staff is incredibly friendly and helpful. Received a welcome drink which was much needed after a long trip to get to Basel.

Stayed in August 2025

We had such a wonderful stay! The staff were friendly and helpful, and our room was spotless and well-organised. We loved the coffee machine, the fan, and the radio, not to mention the fantastic shower. They even welcomed us with complimentary drinks! We wouldn't think twice about staying here again. The location is perfect—just a quick 10-minute walk from bus 50 from the airport, or you can take bus 30 from the station, which is really close to the bus stop. Plus, there's a lovely garden where you can relax after a day of exploring. I highly recommend buying a dry bag to join the locals swimming along the Rhine and soaking up the summer sun. It's such a fun way to enjoy the area!

Stayed in August 2025

Breakfast was sn excellent buffet with ala carte extras available. Some tables are in peaceful outdoor garden

Stayed in August 2025

Basel card, garden

Stayed in August 2025

- Slightly overpriced - Small room

+ Decent location + Good facilities + Friendly staff + Easy check-in & check-out + Welcome drink was a bonus

Stayed in July 2025

Modern fittings, very well designed boutique hotel. Offering the Basel Ticket is a great idea.

Stayed in August 2025

Long, steep steps down to street to get to things but we found an elevator for parking garage nearby which saved us!

Staff was pleasant and very accommodating. Location was close to restaurants and shops and not too far from sites and tram station.

Stayed in August 2025

The bathroom was rather small. I found the breakfast overpriced even for Switzerland, so I didn't try it.

I was quite satisfied with this hotel. The room was rather large, had a big bed, an armchair, a table, a TV, a wardrobe. Everything was clean and in good condition. Free WiFi worked well. It was sufficiently quiet at night. The bed was comfortable. The bathroom was small, but clean and functional. Air conditioning worked really well in the scorching heat (I visited during a heatwave). The staff was very friendly and helpful. The location is good, walking distance to both the attractions in the old town and to the train station. There are plenty of restaurants on Steinenvorstadt nearby. While the hotel is rather expensive on an absolute scale, this is Switzerland, so everything is expensive. It is quite reasonable compared to other hotels in Basel.

Stayed in July 2025

Nothing

Everything, there was not a single bad thing about the rooms or stay

Stayed in August 2025

There was nothing I didn't like in this hotel.

The Steinenachanze Hotel was perfect for us, close to the city center, very good staff, clean and spacious rooms with great price, beautiful breakfest area with good alternatives to eat.

Stayed in July 2025

Friendliness of staff Cleanliness Location Price

Stayed in July 2025

Clean, good location and great staff.

Stayed in July 2025

No complaints or suggestions. We did not eat at the hotel so can't comment on the eating facilities.

Location was perfect as it was close to our friends and to Old Town, all easily within walking distance. The room was the best of our 14 day trip and everyone with the hotel was kind and helpful. The sleep was quiet and the AC worked nicely.

Stayed in July 2025

Completely exceeded expectations. Very nice staff and the hotel felt very generous

Stayed in July 2025

Not the hotels fault but was a little hard to navigate from the train station to the hotel. There's a lot of streets overlaping eachother which can be a little confusing if you're walking.

The staff was very friendly and let us check in pretty early. The location is close to the train station and close to the old city. There were food options close enough by. The free sparkling water tap was a nice touch. I think this is a swiss thing but the hotel had free publich transit cards to use. I believe you can also get these cards before you check in also which is nice if you're coming from the airport.

Stayed in July 2025

Powerpoints were not compatible with European cables - needed an adapter from reception No dental kits or shower caps provided (had to ask and they provided)

Air Conditioning Good location Coffee and tea inside the rooms great shower pressure Body lotion and wash provided!

Stayed in July 2025