Reviews of Hotel Balga Natur- und Bikehotel 3 stars
Rietstrasse 2, 9436 Balgach, Switzerland
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Reviewed: 8 May 2025 · Stayed in April 2025
Verified reviewHotel was very clean and had a nice restaurant serving very nice and locally sourced food and drinks. Hotel personnel were exceptionally friendly and helpful. Location was good too, only 15 minutes walk to the Heerbrugg train station. Overall a very nice place.
Dear Jelica Wow, thank you so much for the excellent review on booking. We are delighted that you enjoyed our regional and seasonal offer. We especially appreciate your compliment to our staff. We do our best to offer our guests an unforgettable stay. We would be honoured to welcome you back again soon. All the best until then. Sincerely, Your Hotel Balga Team
Dear Jelica Wow, thank you so much for the excellent review on booking. We are delighted that you enjoyed our regional and seasonal offer. We especially appreciate your compliment to our staff. We do our best to offer our guests an unforget… Show more
Reviewed: 8 February 2025 · Stayed in December 2024
Verified reviewReviewed: 2 February 2025 · Stayed in January 2025
Verified reviewReviewed: 18 November 2024 · Stayed in November 2024
Verified reviewReviewed: 12 October 2024 · Stayed in September 2024
Verified reviewBreakfast exceptional "home made" Bircher muesli, fresh bread each day. Great selection of cheeses and meats. The whole hotel was very tastefully decorated. Rooms clean and airy.
There wasn't anything we didn't like. Cannot fault the Hotel.
Dear Sarah Wow, what a wonderful review. It's so nice that you enjoyed the whole stay so much. We are also very pleased that you mentioned the homemade granola, as we try to offer as many homemade or regional products as possible. We look forward to welcoming you back another time and send you lots of sunshine until then. Sincerely, Your Balga Team
Dear Sarah Wow, what a wonderful review. It's so nice that you enjoyed the whole stay so much. We are also very pleased that you mentioned the homemade granola, as we try to offer as many homemade or regional products as possible. We lo… Show more
Reviewed: 12 October 2024 · Stayed in September 2024
Verified reviewRooms were clean.
Very loud. All rooms close to a very busy and loud road. No air conditioning, even with +30 degrees outside.
Hello Bastian Thank you very much for the honest feedback on booking.com. We focus on a puristic style - sometimes less is more and nevertheless we want to offer our guests everything they need. It is correct that we do not have air conditioning, as the temperatures are controlled centrally for the whole house. We very much hope that despite our simple style and our environmentally conscious concept, we will still be able to welcome you again. Sincerely, Your Balga Team
Hello Bastian Thank you very much for the honest feedback on booking.com. We focus on a puristic style - sometimes less is more and nevertheless we want to offer our guests everything they need. It is correct that we do not have air conditi… Show more
Reviewed: 24 September 2024 · Stayed in September 2024
Verified reviewLighting systems in room to complicated nightmare. Bar closed far to early No tea coffee making facilities in room when bar was closed
Dear Giles Thank you very much for your honest feedback. We are sorry that our light switches were not understandable for you. They are all labeled in German. In such cases, you are also welcome to ask our staff, we are always happy to support our guests. A coffee machine or tea maker can be rented. They are both available in the restaurant. We would be very happy to support you with your concerns during your next stay. Until then, we wish you all the best. Kind regards, Your Hotel Balga Team
Dear Giles Thank you very much for your honest feedback. We are sorry that our light switches were not understandable for you. They are all labeled in German. In such cases, you are also welcome to ask our staff, we are always happy to supp… Show more
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewReviewed: 10 September 2024 · Stayed in September 2024
Verified reviewEnjoyed the stay. Breakfast was great. Easy parking
Dear Anna Wow thank you so much for this fantastic review. But what makes us even happier is that you enjoyed your stay at Hotel Balga so much from A to Z. We look forward to welcoming you again soon. Best wishes Your Hotel Balga Team
Reviewed: 9 September 2024 · Stayed in September 2024
Verified reviewLoved the new alpine modern design, very clean, and the breakfast was very high quality.
Location itself is a bit random. Just on a random and quite busy street with lots of traffic noise. Breakfast was promised at 7:30 but when we showed up it wasn’t ready.
Dear Anton Thank you for your feedback on Booking. We are very happy that you liked our interior design so much. You're right, our location is really right in the village center on the main street. However, the untouched nature is only a few minutes walk from us. We are very sorry that breakfast was not ready at 7:30 a.m. We will raise this inconvenience with our breakfast staff so that it doesn't happen again. We wish you all the best and hopefully see you next time. Kind regards Your Hotel Balga Team
Dear Anton Thank you for your feedback on Booking. We are very happy that you liked our interior design so much. You're right, our location is really right in the village center on the main street. However, the untouched nature is only … Show more
Reviewed: 18 August 2024 · Stayed in August 2024
Verified reviewReviewed: 23 June 2024 · Stayed in June 2024
Verified reviewReviewed: 29 May 2023 · Stayed in May 2023
Verified reviewReviewed: 31 March 2023 · Stayed in March 2023
Verified reviewclean and spacious room (new building)
The room was very warm and there was no controller to lower the temp. The matrass was too soft and blanket too warm. No breakfast was available (they claimed that we should have ordered this at the time of booking the hotel...didn't help that there was nobody at the reception upon our arrival)
Reviewed: 29 September 2022 · Stayed in September 2022
Verified reviewBath Towels were not changed daily, bedsheet was not changed daily, breakfast dies not have lot to choose and was very very limited with refills not done unless asked
Dear Mr. Rifat Thank you for your feedback. We regret that we were not able to fully meet all of your requirements for your stay. Out of respect for our nature, we only change towels and bed linen daily at the express request of our customers. We would be very happy to see you again. Until then, we wish you all the best.
Dear Mr. Rifat Thank you for your feedback. We regret that we were not able to fully meet all of your requirements for your stay. Out of respect for our nature, we only change towels and bed linen daily at the express request of our custom… Show more
Reviewed: 14 September 2022 · Stayed in September 2022
Verified review