Poor kitchen equipment, limited posibility to refresh air. The smell of moisture in the bathroom.

Location near the center and the river.

Stayed in July 2025

No toilet paper provide

Good location

Stayed in June 2025

Lots of cobwebs, microwave doesn't work, dirty kettle, poor soundproofing. The profile photos are very bright and give the impression of a light and cozy apartment, but in reality this is not the case.

Location, parking,

Stayed in July 2025

Checkin Process. It was not very clear. Initially they were not picking up the call. And no answer on text.

Loaction was great.

Stayed in June 2025

The booking was made 2 months before the check in date. From day one the host did not respond to a single message both on the contact number given nor via the booking.com messaging platform. With much difficulty I got hold of him on the phone one day prior to checking in, and asked if he would allow us to drop luggage at the property 4 hrs before actual check in time for which he very courteously agreed. I was happy. I tried calling the host on the day of arrival since morning to confirm our time of arrival and there started our headache. For hours our calls and messages went answered. I called booking.com to reach them (which took ages in itself to just reach a representative) and they also failed to do so. We were asked to wait until after check in time to raise a complaint with booking.com.. We had planned our day keeping in mind that we could drop in our luggage and go out for sightseeing. We were stranded not knowing what to do, but when we arrived at the property at 12 pm (check in was at 4 pm), the property's door was open and not cleaned after the previous guests left. I messaged the host explaining the situation and asking if I could leave our luggage inside and come back for check in later at 4 pm and received an instant response from him saying NO and asked me to come back at the actual check in time. I was messaging and calling for several hours before this, but hadn't received a response. Then I started arguing saying that why had he agreed for luggage drop off the previous day because then I would've planned my day accordingly and told him that he had ruined our plans for that day because we were already there trusting his words. Then after some arguments he agreed to come and give us the keys in an hour (for the property next door as it was ready to check in) which he did. Though things were sorted in the end, for several hours we were stranded not knowing what to do or where to go with 2 kids, a 75 year old and huge luggage.

The location of the property is excellent.

Stayed in May 2025

matress need to change.. unlevel..not enough appliance..blanket for queen bed only got a small balnket..no tv etc

location

Stayed in May 2025

Cuz of the unbalanced surface inside almost every one did accident when you are entering from living room to room and also entering to toilet plus we can’t close the toilet door I mean we can’t lock from inside so always worried that some one will open from outside Important thing that blankets and specially pillows were in a very bad condition

Location

Stayed in February 2025

Very good

Nice place

Stayed in July 2024

Bad smells outside the window and not easy to find the way to check in. Feel cold inside the room

Stayed in May 2024

Some of the mattresses were too soft and gave us back pain. The kitchen appliances were not clean/new. The room was cold due to lack of heating. There were threshold steps between the rooms (which was inconvenient). The walls were thin and we could hear neighbours talk. The host was not reachable except for check in and check out.

There was a lot of space and the bathroom was comfortable

Stayed in May 2024

No communication, bed terrible, mold in bathroom. Toaster broken,

Location fabulous,

Stayed in June 2023

Bathroom and Bedroom

location

Stayed in June 2023

Overall stay experience....

Location

Stayed in May 2023

Attention is terrible, took me 5 messages over 3 days to get the code to open the apartment. Didn't get the free transport tickets for tourists which are mandatory to hand out by all accommodations in the city. Beds are uncomfortable, there is not enough storage space for luggage nor kitchenware.

Good location

Stayed in January 2023

Unfortunately during our visit water was leaking from ceiling and we had to keep clearing it the whole night. Power supply also tripped due to this water leakage and short circuit.

Good location, very near to bus and train stations.

Stayed in December 2022

the shower sink is not comfortable and a small threshold is needed so that the water does not flow across the floor

Stayed in August 2025

Apartment was tired, damp and had some mould issues. It was difficult to get in contact with the owner to organise check in

Nice location

Stayed in August 2025

Didn't receive any instruction before I asked for a couple times about check in instruction.

Stayed in August 2025

Big size apartment in the old town area with easy access to buses

Stayed in August 2025

Very basic apartment for what you pay for. The communication with the owner could have better, especially when trying to self check in.

The location. Easy to get into town

Stayed in July 2025

Everything. Smells bad, mold in the house, lights not working, water cold , no respons from the owner. We supposed to Stay 2 nights for stopover. but last night we left midnight. We couldnt sleep

Only the location.

Stayed in July 2025

The owner has several apartments, that don’t match the pictures. The owner answer quick and he is easy to kommunicate. The price is higher than what you get.

Stayed in July 2025

The place was in nice location, very near to Interlaken west.

Stayed in July 2025

Hard to check in (host didn’t answer), no hot water for the first day, holes in bed sheets, dirty/mouldy bathroom with constantly flickering light, only 1 soft chair to sit in, cheap uncomfortable bed, photos on listing are old and a lot aren’t even the correct apartment. Feeling very misled and disappointing!

Location. It was central

Stayed in July 2025