Reviews of GOLFHOTEL Les Hauts de Gstaad & SPA 4 stars
Bahnhofstrasse 7, Saanemöser, 3777 Gstaad, Switzerland
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Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe staff were friendly and the restaurant downstairs in the terrace was good.
Although in a nice town, our room faced the parking lot, which wasn’t nice at all given the exorbitant prices we paid. We had a 18 year old and hence had to book a room separately for him although there was a sofa bed in the room and this hotel should be flexible about this. What wasn’t good at all, was the room didn’t have any coffee machine or kettle in the room, although it’s a 4 star. Also they were not able to provide any table fans especially with 35 degrees outside. Although a Golf hotel, the golf course is 3 km away and no shuttle service that was mentioned . This was the most disappointing stay for us in Switzerland compared to other hotels with similar rating
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from. Since we only have a few days per year very hot weather and also to protect our environement with using unless power, we decided to have no air-condition in our hotel. Coffee machine and kettle are available withour any extra charges, we noted that in a future stay we would already prepare it before your arrival in the room. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea und Markus Sprenger und das Golfhotel Team
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from. Since we only have a few days per year very hot weather and also to protect our env… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewAmazing breakfast selection ! Very comfy bed !
Wish there is 1 King / Queen size bed instead of 2 separate beds
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewExcellent food & SPA
Reviewed: 15 March 2025 · Stayed in February 2025
Verified reviewReviewed: 7 March 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewNo water kettle nor coffee machine in room. Bad bathroom door.
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewThe rooms, the views from the room, the balcony, the restaurant, the food, the location, the friendly staff- everything was spot on!
Nothing
Reviewed: 22 August 2024 · Stayed in August 2024
Verified reviewEverything was really good, from people to amenities to the room
Maybe they need to be more clear on that app, explain we can get kettle and so on.
Dear Vera, Thank you for your wonderful feedback! We’re delighted to hear that everything, from our staff to the amenities, met your expectations. We appreciate your suggestion about providing clearer information in the app and will work on improving that. We look forward to welcoming you back for another great stay! Best regards GOLFHOTEL Les Hauts de Gstaad & SPA
Dear Vera, Thank you for your wonderful feedback! We’re delighted to hear that everything, from our staff to the amenities, met your expectations. We appreciate your suggestion about providing clearer information in the app and will work o… Show more
Reviewed: 5 August 2024 · Stayed in August 2024
Verified reviewVery good food, location and room
spa was ok
Dear Ariane, Thank you for your positive feedback! We’re delighted to hear that you enjoyed the food, location, and comfort of your room. Your comments about the spa will be taken into consideration as we strive to improve our facilities. We look forward to welcoming you back for another great stay! Best regards GOLFHOTEL Les Hauts de Gstaad & SPA
Dear Ariane, Thank you for your positive feedback! We’re delighted to hear that you enjoyed the food, location, and comfort of your room. Your comments about the spa will be taken into consideration as we strive to improve our facilities. … Show more
Reviewed: 2 July 2024 · Stayed in May 2024
Verified reviewReviewed: 24 June 2024 · Stayed in June 2024
Verified reviewReviewed: 30 May 2024 · Stayed in May 2024
Verified reviewThe facilities were very well maintained. Loved the rooms. Was not a busy period so possibly the reason behind below average breakfast served. Dinner experience was good though. Staff were nice and helpful.
Below average breakfast.
Dear Ramit, Thank you for sharing your feedback with us. We’re delighted to hear that you loved our rooms and found the facilities well maintained. We appreciate your kind words about our dinner service and helpful staff. We apologize for the below-average breakfast experience during your stay. Your feedback is valuable to us, and we will work on improving it. We hope to welcome you back during a busier period for an even better experience. Best regards GOLFHOTEL Les Hauts de Gstaad & SPA
Dear Ramit, Thank you for sharing your feedback with us. We’re delighted to hear that you loved our rooms and found the facilities well maintained. We appreciate your kind words about our dinner service and helpful staff. We apologize for … Show more
Reviewed: 28 May 2024 · Stayed in May 2024
Verified reviewAmazing staff. Very polite and helpful. The swimming pool in the spa section were great. The food was also fantastic.
Nothing
Dear Shreya, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our staff and enjoyed the swimming pool in the spa section. It’s also great to know that you found our food fantastic. Your kind words mean a lot to us, and we look forward to welcoming you back soon. Best regards GOLFHOTEL Les Hauts de Gstaad & SPA
Dear Shreya, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our staff and enjoyed the swimming pool in the spa section. It’s also great to know that you found our food f… Show more
Reviewed: 5 April 2024 · Stayed in April 2024
Verified reviewbreakfast and food at the restaurant was very good; very good sauna park
Reviewed: 14 March 2024 · Stayed in March 2024
Verified reviewReviewed: 5 March 2024 · Stayed in March 2024
Verified reviewSpacious and functional room, well equipped and very clean; attentive Staff offering great service and attention to detail; very good spa area with different types of saunas and a swimming pool; great location, walking distance from the ski lift, ski school and rental shop; car parking. We were allowed to use the spa for the full day also after checkout.
Our group consisted of two couples and we had two double rooms. Ours was located in the main building and was really great and obviously renovated. Our friends' room was located in another building (behind the main one) and seemed older and in my view inferior to the much nicer room we had. The two rooms had the same rate which I think was not well deserved. Our friends felt a little disappointed when comparing with our room.
Dear emvl, Thank you for your detailed and thoughtful review. We’re delighted to hear that you found your room spacious, functional, and clean, and that you appreciated our attentive staff and excellent spa facilities. Our prime location and amenities are indeed something we pride ourselves on. We apologize for the discrepancy in room quality between the main building and the annex. We understand how this could be disappointing and will review this issue to ensure a more consistent experience for all our guests. Your feedback is invaluable, and we hope to have the pleasure of welcoming you and your friends back for an even better stay in the future. Best regards Golfhotel Les Hauts de Gstaad & SPA
Dear emvl, Thank you for your detailed and thoughtful review. We’re delighted to hear that you found your room spacious, functional, and clean, and that you appreciated our attentive staff and excellent spa facilities. Our prime location a… Show more
Reviewed: 5 February 2024 · Stayed in February 2024
Verified reviewReviewed: 5 January 2024 · Stayed in December 2023
Verified reviewReviewed: 14 December 2023 · Stayed in December 2023
Verified review