Boulevard des Endroits 94-96, 2300 La Chaux-de-Fonds, Switzerland
#4 of 15 hotels in La Chaux-de-Fonds
Guests' ChoiceBased on 29 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.7
Staff
9.3
Value for money
7.8
Free WiFi
8.0
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Showing 1 – 25
Reviewed: 6 April 2025
Stefan
SwitzerlandSPA / Wellnessangebot
Stayed in April 2025
Reviewed: 29 November 2024
Johan
SwitzerlandBreakfast was hilarious - the French have very particular ideas about what a breakfast consists of.. definitely not the British Fry up. That the sauna's only open at 11:00
The sauna and spa was private and excellent!
Stayed in November 2024
Reviewed: 26 September 2024
Anaïs
SwitzerlandWellness Top, Massage super, Personal super
Stayed in September 2024
Reviewed: 1 July 2024
Sumio
Japanexspensive.
Clean.Nice breakfast.frendly staff.
Stayed in June 2024
Reviewed: 25 September 2023
Stijn
BelgiumThe bicycle storage in a open garage didn't felt real secure
Stayed in September 2023
Reviewed: 14 September 2023
Dmitry
SwitzerlandThe breakfast was very disappointing: one has to "beg" for a food at a special counter, only "cold" dishes are available, no omelets, etc. We could expect something better for the price we have paid! (((
Very nice wellness area.
Stayed in September 2023
Reviewed: 18 July 2023
Joan
SwitzerlandThe spa facilities were poorly indicated and certain spas were not sufficiently heated
The location was quiet, cool and beautiful with a luxurious hotel
Stayed in July 2023
Reviewed: 18 June 2023
Chouboule
SwitzerlandCharging extravagant prices for parking when you're in the middle of nowhere and you've already paid a lot for the hotel is just too much. Outside parking 13 CHF per night and underground parking 25 CHF. Rooms overpriced. No view from your room. Overpriced wines. The fridge in our room didn't work. We had to move. Housekeeping is a bit inconsistant. In one room there was shower gel, conditioner and body lotion in the other 2 conditioners and no body lotion. Coffee machines were unplugged, meaning you had to get down on your knees under the desk to put it on. Safes didn't work.
Location is very pretty up on a hillside with a view over the valley. The wellness area was excellent with the heated internal and external pools with massage heads... Early check-in was no problem. Food was good.
Stayed in June 2023
Reviewed: 16 February 2023
Gloria
SwitzerlandA thing I didn’t like were the pillows, too flat and soft. Another update would be the toilet seat, to replace the plastic one.
The wellness center was wonderful and clean, the room was comfortable and also very clean. The breakfast buffet was excellent.
Stayed in February 2023
Reviewed: 12 July 2025
Paul
LatviaVery familiar, helpfully and welcome staff, it makes the ambiance and the compleet stay over very comfortable and relaxing
Stayed in July 2025
Reviewed: 8 June 2025
Liz
SwitzerlandThe bed was not comfortable and I was awoken every time my partner turned over. Pillows a bit flat would have liked an extra pillow. Breakfast a little strange in set up, you could not help yourself although clearly a buffet style. This may have been to control you not taking too much...who knows. You did not feel you could not keep returning to ask for more. Shame as overall a very nice hotel.
Nice location, but you need a car to be realistic. Very friendly and helpful staff. Good sized room and quiet as requested. We ate in the restaurant, nice menu and well presented.
Stayed in June 2025
Reviewed: 2 June 2025
David
United KingdomThe breakfast arrangement was terrible. No opportunity to serve yourself. Ridiculously small portions. Complete disaster. I won't go back to this hotel and would not recommend. In the end I felt uncomfortable and eat next to nothing.
Stayed in May 2025
Reviewed: 2 January 2025
Leena
AustraliaThe hotel room- very old furniture, bathroom very rundown and not properly cleaned before our stay. It was not worth the price I paid for accomodation.
The staff were very welcoming and helpful. They also went out of their way to help us with transport. The spa facilities were incredible, probably the best in our 3 week trip around switzerland. There is a stunning outdoor hot tub.
Stayed in December 2024
Reviewed: 25 October 2024
John
United Arab EmiratesBreakfast is fresh and tasty but not self serve
Stayed in October 2024
Reviewed: 8 May 2024
Stephane
SwitzerlandThe rooms are dated, the beds not particular comfortable, the bathroom is very old looking with a quite dirty shower curtain. Staff is acceptable.
Location is great. Building is quite nice.
Stayed in May 2024
Reviewed: 20 November 2023
Monica
SwitzerlandNothing to report
The location, the staff, the service and the food.
Stayed in November 2023
Reviewed: 19 June 2023
Mio
SwitzerlandHad to go back to the reception because I forgot to validate my parking ticket (had been paid with the room previously). Receiving a validated parking ticket by default when checking out would be nice.
All the luxury you need without excessive part of a 5 Star hotel (room with sauna, hammam and whirlpool, 12m inside inox pool and 36°C warm small outside pool (not suited for sportive swimming). Natural stones in wellness area (beautiful tiles in room). Very friendly staff accommodating any extra wishes. Beautiful building recently nicely renovated (except for plumbing in our room - it seemed to be a partially old) with great taste. Excellent food (limited vegetarian options though but they made vegetarian dishes for us - despite not having it listed on the menu). Whirlpool and 2 showers in the room.
Stayed in June 2023
Reviewed: 8 September 2024
Julien
GermanyThere are no comments available for this review
Stayed in July 2024
Reviewed: 1 December 2023
Carlos
SwitzerlandThere are no comments available for this review
Stayed in December 2023
Reviewed: 30 March 2023
Mikaël
SwitzerlandThere are no comments available for this review
Stayed in March 2023
Reviewed: 6 March 2023
Etienne
FranceThere are no comments available for this review
Stayed in February 2023
Reviewed: 9 January 2023
Geneviève
SwitzerlandThere are no comments available for this review
Stayed in January 2023
Reviewed: 30 May 2025
Jean-pierre
SwitzerlandThere are no comments available for this review
Stayed in April 2025
Reviewed: 13 November 2023
Michael
SwitzerlandThere are no comments available for this review
Stayed in November 2023
Showing 1 – 25
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