Nothing

The facilities, the decor and the comfort of our room, the hospitality of our hosts and the convenience of the location.

Stayed in June 2025

Room that we stayed in was great, everything new and good quality, new, nice smell inside, only colors were really feminine (a lot of pink color) it doesn't have to masculine but just more natural - overall great place

Was good

Stayed in July 2025

The room does not get cold enough in the summer. That’s really my only complaint.

The property was beautiful, well located and well kept. The breakfast was also amazing! But the best part of the hotel was easily the staff. Dani was incredible from the moment we arrived to the moment we left. He gave us great pointers and always made us feel like he was truly invested in our happiness and enjoyment of the trip. The rest of the staff that we interacted with were also great including Antonio in the morning and Victoria. Everyone was great and they really helped make our stay magical.

Stayed in August 2025

Some noise between rooms - not major issue.

Location, views from balcony, breakfast, Japanese restaurant excellent (catered well for allergies). Lovely place to stay. Short bus ride into main town

Stayed in July 2025

Very minor - but would’ve preferred 2 pillows on the bed, one hard one soft, as the pillows we had were both quite flat and firm.

Breakfast was exceptional, a great way to start the day. Convenient location next to the bus 121 that goes directly to Grindelwald station. Hotel is very new and clean and has free laundry services too which was a great bonus.

Stayed in August 2025

Since the buses don't run past 6pm, we had to use the hotel's taxi service twice. I was surprised how expensive it was given the short drive between the hotel and the town.

The vast array of breakfast offerings was impressive...and quite tasty! Room was clean, attractive, and functional. Surroundings were very quiet. Nice escape from the activity in town. Staff was awesome.

Stayed in July 2025

Nothing i don't like

I love everything here. The hotel is fairly new. The lobby decoration is very pretty. Though the room is small but very cosy and clean. I enjoyed spending my time at the room balcony. The bathroom amenities are by Thann. Very good toiletries choice.

Stayed in June 2025

Bit of noise from other rooms but not major issue. Compact space but well designed.

Magic views & great staff. Quiet as a bit out of town (short bus trip). Top breakfast & lovely Japanese lunches and dinners! View of Eiger was amazing!

Stayed in July 2025

The property is at the further end of town and up a hill . It was a difficult walk with our luggage up to the property from the station, but we did expect this. There is a local bus but it stops after 7pm in the evening, so be prepared for lots of walking after dinner etc!

Modern clean and lovely hotel. We loved our balcony with views over the valley. The breakfast was great, and it was a bonus to receive a free bus ticket for town.

Stayed in July 2025

Cost was high, verity of the prefect was limited

Everything was perfect

Stayed in July 2025

No thing

Every thing

Stayed in July 2025

Nothing it was amazing

This accomodation was INCREDIBLE! Although it is at the top of the hill you can usually catch the bus back up if you don’t have a car. The staff were so friendly asking us about our day and providing us with all the details to support us on our holiday. I would stay there again 10/10

Stayed in June 2025

I can't think of any improvements, but just be aware of the hotel location a bit outside the main area and an uphill walk and make sure it won't cause you an issue. Like I said, the hotel location was a plus for me!

I loved the cleanliness and newness of the room and hotel overall. It was a great view from the room. Breakfast was great also. It was further from the main tourist area so not as many people walking by, which was a huge plus for me but could be an issue if someone doesn't want to walk as much. I mostly walked to and from the bus station and train stations, but you could easily hop on a bus if you timed it right. I'm pretty sure they offer parking and the lot wasn't too full, but I was travelling without a car so it didn't affect me. Staff was also friendly and great!

Stayed in June 2025

What a little oasis in an already picturesque Alps Town. The staff was SO accommodating as my cousin and I were on a tight schedule with our stay. Umami Restaurant in the hotel is a MUST

Stayed in May 2025

Nothing.

I really liked how clean and comfortable the property was, and the location was perfect,close to everything I needed.

Stayed in May 2025

We loved it! Thanks so much.

Stayed in May 2025

The theme The views The people The breakfast

Stayed in May 2025

Very clean, friendly staff, out of the hustle and bustle of the town. Easy walk into town (0.8 mile) uphill on the way back.

Stayed in May 2025

Beautifully decorated with a Japanese theme. Very clean, great breakfast, excellent facilities and staff were exceptionally friendly

Stayed in May 2025

Clean and brand new

Dani and Victoria thank you so much for your kind help

Stayed in May 2025

The parking is limited and the ongoing conversation about the limited space makes the topic uncomfortable. I personally think if managed it can fit all necessary cars.

Is a new property so all facilities are in very good condition. The location is nice due to being a little away from the village center agitation but still 20 min walk. You get free bus tickets and the stop is just in front of the hotel. The accommodation has stunning views. They have rituals products and all smells super clean at all time. The staff is very friendly and helpful. The breakfast is good and you have a great nespreaso machine in the room! There is a Japanese restaurant on site as well.

Stayed in April 2025

Not necessarily negative but still note that the spa/sauna is private and not included in the price.

Great place with comfortable, amazing interior and top quality service. It’s convenient because it has parking too and easy access by bus to all ski terminals around. Breakfast spread was fresh and local. We loved our stay!

Stayed in March 2025

Nothing

Great location, great food, amazing support of staff.

Stayed in February 2025

Beds and pillows are comfortable, staff very friendly and convenient bus every 15 min.

Stayed in January 2025