Front desk and management personnel were fantastic

Stayed in August 2025

Set in the centre of the village with a lovely balcony with geraniums in full bloom. Have a cup of tea and just watch as the street below fills up with tourists chatting happily on their way to another day of enjoyment. Or gaze up between the trees for a view of the Bernese alps. Nothing more you could want for... Time to join the crowd.

Stayed in August 2025

Everything was great!

The most excellent view of the Eiger snd mountains from our balcony and the most amazing breakfast spread (included) in our stay!!

Stayed in August 2025

The price feels high for the value and experience if you take away the fact that it's Grindelwald. Bathroom had chipped paint and visible mold, which should not happen in this price range. Street noise from nearby parties can also be disturbing.

Great location just 5 minutes from the Grindelwald Railway Station, friendly staff, secure luggage storage before check-in. Rooms were large, sockets near the beds, breakfast was high quality with great variety, a nice start for exploring the region.

Stayed in July 2025

NIL

Room was very beautiful and cozy. Breakfast was amazing, especially the croissants.

Stayed in July 2025

It was older with older decor, but still ok. Would have liked to have hair conditioner.

Our room was very large for a family of four and breakfast was great and had actual hot food which we appreciated as I really dislike continental breakfasts. Locations was awesome, just a quick 5 min walk to the train station.

Stayed in July 2025

A little warm at night even with the balcony door open.

The view, the location, the staff, everything was perfect!

Stayed in July 2025

It’s very near to the train station. Staff are kind. Breakfast is delicious, especially their chocolate croissant. Bed is clean. The view from our balcony is perfect.

Stayed in July 2025

They gave complimentary breakfast and laundry. Nice gesture!

Stayed in June 2025

Amazing view. Convenient location.

Stayed in June 2025

Fabulous location, room, views and breakfast.

Stayed in June 2025

you cannot boil water in room, even though you have own pot.

Take around 10 mins from Grindelwald station Breakfast is good in swiss staff is very nice and helpful

Stayed in June 2025

The light in the room is too dark

The location is pretty good. Within 10 min from station you can arrive The view from the room is amazing 😇

Stayed in June 2025

Cost is high w.r.t facilities and room size.Our room in the back side ,so Mountain View not there.

Location is very good It is just middle of city and very near to Grindelwald station &bus terminal

Stayed in June 2025

But the room is next to a busy street and the noise coming from the street even after midnight is very annoying.

I like the layout and cleaniness of the room and the value and convenience of the breakfast.

Stayed in June 2025

We didn't understand how to use the shades on the door and windows. The lighting over the bed got in the way when you try to sit in the bed.

We loved the balcony, the location, breakfast offered a good variety. The front desk staff was helpful. The shower and bathroom set up was good. We liked fresh linen after a few days.

Stayed in June 2025

Everything was ok

Location, cleanliness, excellent breakfast

Stayed in May 2025

Bathroom didn't have exhause fan for stale air to exit.

Good breakfast options for kids with hot milk and choco poweders.

Stayed in May 2025

The water heat up slow in the bathroom, but not bad.

The staff is super warm and welcoming. Hotel provides breakfast and nice sauna service. The location is great where it’s just walking distance from the train station and you can see the beautiful mountains outside. There are tons of restaurants around too which is very convenient.

Stayed in May 2025

Location on main street

Stayed in May 2025

Almost perfect. The kids room with 2 single beds, had cobwebs in the roof, hence one star deducted for service. Otherwise, service was very good.

Exceptional location on the main Street with an imposing view and a migros beneath. Good soundproofing Apartment First, being an apartment in a Hotel, brings the best of both worlds. You don't have to worry about the dishes, yet you get the togetherness of an apartment! You can make your own food, especially useful with picky eaters. The upstairs bedroom has an attached bathroom. It also has a Jacuzzi! It would be my first choice for the next stay.

Stayed in May 2025

Friendly staff ; walking distance to train station and Grindelwald first station. Breakfast is great and microwave provided and if you are looking for some budget dinning , you can get microwave food and use the microwave to heat up :)

Stayed in April 2025

Everything was perfect.

The hotel, staff, views, location and breakfast were all amazing. The hotel balcony has the best view point in grindelwald. The views of snow clad Eiger from rooms was unbeatable. Julius upgraded our room for six nights stay. He guided us with options for our trip. Big thanks to him and all staff for making our stay memorable. During rains the balcony is the best place to enjoy the view. Bang opposite is the mini golf where family can spent an enjoyable evening. Base station to grindelwald first is very close. The first bus stop from grindelwald is hotel which reflects the views and prominence of hotel.

Stayed in May 2025

The little pancakes/waffles were a little dry. Loaded them with lots of syrup and they were awesome!

Delicious and healthy breakfast!

Stayed in May 2025