Reviews of Gstaad Palace 5 stars
Palacestrasse, 3780 Gstaad, Switzerland
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Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewEverything
Dear Alessandro, Thank you very much for your wonderful feedback. We are truly delighted to hear that everything was good during your stay. Your kind words mean a lot to us and encourage the entire team to continue giving their very best. It was a pleasure having you with us, and we look forward to welcoming you back at the Gstaad Palace soon. With warm regards, Barbara Branco Guest Relations Manager
Dear Alessandro, Thank you very much for your wonderful feedback. We are truly delighted to hear that everything was good during your stay. Your kind words mean a lot to us and encourage the entire team to continue giving their very best.… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in June 2025
Verified reviewEverything!! Stunning location. Friendliness & attentiveness of staff. Exceptional class of rooms & awesome food!
Nothing!
Dear Sue, Thank you so much for your wonderful feedback! We are truly delighted to hear that you enjoyed every aspect of your stay — from our breathtaking location and elegant rooms to the culinary delights and, above all, the friendliness and attentiveness of our team. Your kind words mean a great deal to us and serve as a great motivation for everyone here at the Gstaad Palace. It was a pleasure to have you with us, and we very much look forward to welcoming you back for another exceptional experience soon. With warmest regards, Barbara Branco Guest Relations Manager
Dear Sue, Thank you so much for your wonderful feedback! We are truly delighted to hear that you enjoyed every aspect of your stay — from our breathtaking location and elegant rooms to the culinary delights and, above all, the friendlines… Show more
Reviewed: 4 March 2025 · Stayed in January 2025
Verified reviewReviewed: 15 January 2025 · Stayed in December 2024
Verified reviewEverything
Dear Kiratika, Thank you so much for your wonderful feedback! It means the world to us that you enjoyed everything about your experience. Your kind words inspire us to continue delivering excellence in every aspect. We look forward to welcoming you back soon for another exceptional visit! Best wishes, Barbara Branco Guest Relations Manager
Dear Kiratika, Thank you so much for your wonderful feedback! It means the world to us that you enjoyed everything about your experience. Your kind words inspire us to continue delivering excellence in every aspect. We look forward to we… Show more
Reviewed: 13 January 2025 · Stayed in December 2024
Verified reviewMost incredible service
Nothing at all
Dear Divya, Thank you so much for your kind feedback! We are thrilled to hear that you found our service to be the most incredible. It’s truly rewarding to know that we met your expectations, and your words inspire us to continue delivering exceptional experiences. We hope to welcome you back at the Gstaad Palace for another unforgettable visit! Best wishes, Barbara Branco Guest Relations Manager
Dear Divya, Thank you so much for your kind feedback! We are thrilled to hear that you found our service to be the most incredible. It’s truly rewarding to know that we met your expectations, and your words inspire us to continue deliverin… Show more
Reviewed: 17 January 2024 · Stayed in January 2024
Verified reviewReviewed: 11 August 2023 · Stayed in August 2023
Verified reviewEverything. Manners, professionalism
No free transfer on arrival
Dear Nektaria, Thank you so much for taking the time to write us this beautiful feedback and the great compliment. We are pleased that your stay met your expectations. We are a bit surprised about your comment regarding our transfer. Guests arriving by train, are picked up free of charge by our hotel bus, when we know the arrival time or they can call us to let us know that they need a pick up and we will go with pleasure to the train station. However, it is correct if a guest wish to travel comfortably with a private transfer from Geneva and Zurich international airports is it not free of charge. We would be delighted to welcome you back to the Gstaad Palace on another occasion. Kind regards, Barbara Branco Guest Relations Manager
Dear Nektaria, Thank you so much for taking the time to write us this beautiful feedback and the great compliment. We are pleased that your stay met your expectations. We are a bit surprised about your comment regarding our transfer. Gu… Show more
Reviewed: 7 August 2023 · Stayed in August 2023
Verified reviewLocation
Housekeeping team - serious issues.
Dear Mr Vikas, Thank you for taking the time to share with us your honest feedback. We would like to apologise again, for what happened during your stay with our chambermaids. You can be sure that our General Governess will do everything possible to ensure that such a mistake will not happen again. Nevertheless, we are pleased to read that you had a pleasant stay and especially that you liked the location so much. You can get to the village very quickly and have a beautiful view of the mountains. We would be very happy to welcome you back to the Gstaad Palace on another occasion. Kind regards Barbara Branco Guest Relations Manager
Dear Mr Vikas, Thank you for taking the time to share with us your honest feedback. We would like to apologise again, for what happened during your stay with our chambermaids. You can be sure that our General Governess will do everything… Show more
Reviewed: 29 July 2023 · Stayed in July 2023
Verified reviewReviewed: 25 July 2023 · Stayed in July 2023
Verified reviewReviewed: 30 June 2023 · Stayed in June 2023
Verified reviewReviewed: 12 February 2023 · Stayed in February 2023
Verified reviewReviewed: 12 February 2023 · Stayed in February 2023
Verified reviewReviewed: 4 February 2023 · Stayed in February 2023
Verified reviewReviewed: 31 January 2023 · Stayed in January 2023
Verified reviewReviewed: 29 January 2023 · Stayed in January 2023
Verified reviewReviewed: 22 January 2023 · Stayed in January 2023
Verified reviewReviewed: 12 January 2023 · Stayed in January 2023
Verified reviewReviewed: 6 January 2023 · Stayed in January 2023
Verified reviewIt was perfect in every way. The attention to detail and amazing waiters and waitresses just outstanding. Gorgeous hotel, most amazing facilities, incredible service, stunning location, beautiful spa and indoor, outdoor swimming pool. Everyone was absolutely delightful and helpful. It was memorable every moment. Divine music at dinner, outstanding musicians.
Nothing! There was nothing not to love, it was perfection!
Reviewed: 21 October 2022 · Stayed in August 2022
Verified reviewReviewed: 27 September 2022 · Stayed in July 2022
Verified reviewReviewed: 15 September 2022 · Stayed in September 2022
Verified review