Reviews of H+ Hotel & SPA Engelberg 4 stars

Dear Corina, Thank you very much for taking the time to review your stay with us in such detail. We are delighted that you found our breakfast excellent and that the cleanliness of the beds met your expectations. We also greatly appreciate your positive feedback on the location, comfort, team, and value for money. At the same time, we regret that the room amenities, especially the furniture, did not fully meet your expectations. We thank you again for your valuable feedback and would be delighted to welcome you back. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Corina, Thank you very much for taking the time to review your stay with us in such detail. We are delighted that you found our breakfast excellent and that the cleanliness of the beds met your expectations. We also greatly appreciat… Show more

Dear Eran, We are delighted that you particularly praised our hotel's central location, as well as the rooms and the view. It's nice to read that you also appreciated the amenities, cleanliness, and value for money, and that you were satisfied with our team. Thank you for bringing your comments regarding our breakfast team and our handling of food intolerances to our attention. We take your comments regarding the breakfast team and our handling of food intolerances very seriously and will be happy to pass them on internally. We also welcome your request regarding the pool opening hours as a valuable suggestion. We thank you very much for your constructive feedback and look forward to welcoming you back again at some point. Best regards from the H+ Hotel & SPA Engelberg, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Eran, We are delighted that you particularly praised our hotel's central location, as well as the rooms and the view. It's nice to read that you also appreciated the amenities, cleanliness, and value for money, and that you were satis… Show more

Dear Anna, Thank you very much for taking the time to review your stay with us in such detail. We are delighted to read that you particularly appreciated the impressive view and the excellent location of our hotel. The fact that the swimming pool added a positive note to your stay is also a welcome confirmation. At the same time, we sincerely regret that there were some points with which you and your family were not completely satisfied. We take your comments regarding the lack of amenities for hot drinks in the evening, the smell in the bathroom, and the comfort and noise of the sofa bed very seriously and will actively address this with the team. Your comments on the room furnishings, cleanliness, and comfort help us to further develop our services. Thank you for your candor. We hope to welcome you and your family back as our guests and wish you all the best until then. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Anna, Thank you very much for taking the time to review your stay with us in such detail. We are delighted to read that you particularly appreciated the impressive view and the excellent location of our hotel. The fact that the swimm… Show more

Dear Samina, We are delighted that you enjoyed your stay with us and that you particularly appreciated our central location. The proximity to the train station, shopping, and souvenir shops is truly a great advantage for our guests. It's nice to read that you enjoyed our breakfast and the small park in front of the hotel. We also greatly appreciate your kind review of the cleanliness and comfort. Thank you for taking the time to provide feedback. We hope to welcome you back soon. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Samina, We are delighted that you enjoyed your stay with us and that you particularly appreciated our central location. The proximity to the train station, shopping, and souvenir shops is truly a great advantage for our guests. It's … Show more

Dear Yahya, Thank you for taking the time to review your stay so openly. We are very sorry to hear that the cleanliness and condition of the beds during your visit did not meet your expectations. A clean and pleasantly scented room is particularly important to us, as we want to offer our guests a comfortable stay. We take your feedback extremely seriously and will immediately forward it to our housekeeping team to avoid such incidents in the future. We would like to emphasize that you appreciated our central location and the friendliness of our team. Nevertheless, our goal remains to provide you with a convincing experience in all areas. We thank you again for your honest feedback, as it helps us to continuously improve our service. We hope to be able to impress you on another occasion. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Yahya, Thank you for taking the time to review your stay so openly. We are very sorry to hear that the cleanliness and condition of the beds during your visit did not meet your expectations. A clean and pleasantly scented room is par… Show more

Dear Roger, Thank you very much for taking the time to share your experience with us. We are very pleased that you highlighted the central location, the high standard of cleanliness, and the friendliness and helpfulness of our team. Your positive feedback reinforces our daily commitment to ensuring our guests have a pleasant stay. At the same time, we regret that you experienced longer wait times in the restaurant and at the bar in the evening. We appreciate your openness and take your comments very seriously, as the well-being of our guests is particularly important to us. We hope you still had a pleasant time with us and would be happy to welcome you again. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Roger, Thank you very much for taking the time to share your experience with us. We are very pleased that you highlighted the central location, the high standard of cleanliness, and the friendliness and helpfulness of our team. Your … Show more

Dear Roger, Thank you very much for taking the time to share your impressions with us. We are delighted to hear that your stay at our hotel was pleasant and that you felt comfortable in your apartment. It is especially nice that you liked the amenities and the view, and that your son was able to sleep comfortably on the sofa bed. We greatly appreciate your praise for the helpfulness of the management and will be happy to pass this on. We have carefully noted your comment regarding the use of the swimming pool during off-peak hours. Such information is important to us in order to best adapt our offerings to the needs of our guests. We look forward to welcoming you again on your next visit and wish you all the best until then. Best regards, Your team at H-Hotels Sergej Rosenberg - Online Reputation Manager

Dear Roger, Thank you very much for taking the time to share your impressions with us. We are delighted to hear that your stay at our hotel was pleasant and that you felt comfortable in your apartment. It is especially nice that you liked… Show more

Dear Suzie, Thank you very much for taking the time to review your stay with us. We are delighted to hear that our team did everything they could to resolve minor initial issues so that you could still enjoy your stay to the fullest. We are particularly pleased that you particularly appreciated the spacious room with mountain views, our breakfast offerings, and the spa area. We hope that you were able to spend relaxing and enjoyable moments with us despite the rainy weather and would be delighted to welcome you back on your next trip. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Suzie, Thank you very much for taking the time to review your stay with us. We are delighted to hear that our team did everything they could to resolve minor initial issues so that you could still enjoy your stay to the fullest. We a… Show more

Dear Kevin, Thank you very much for taking the time to review your stay with us. We are delighted with your positive feedback and especially that you found our team to be consistently friendly. We are delighted to pass on this praise, as it is the greatest confirmation of our employees' commitment. We also appreciate your further reviews regarding amenities, comfort, and value for money; they are a valuable incentive for us to continually improve our offerings. We hope to welcome you back soon and wish you all the best until then. Warm sunny greetings, Your H-Hotels team Sergej Rosenberg - Online Reputation Manager

Dear Kevin, Thank you very much for taking the time to review your stay with us. We are delighted with your positive feedback and especially that you found our team to be consistently friendly. We are delighted to pass on this praise, as … Show more

Dear Matthias, Thank you very much for taking the time to share your impressions with us. We are pleased that you were impressed by the comfort and cleanliness of our rooms and that you enjoyed your stay with us overall. At the same time, we regret that the parking fees and the size of the parking spaces did not quite meet your expectations. We greatly appreciate your openness, as such feedback helps us critically examine our services and improve them where possible. We sincerely hope that, despite these aspects, you enjoyed your stay with us and will fondly remember your time with your family. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Matthias, Thank you very much for taking the time to share your impressions with us. We are pleased that you were impressed by the comfort and cleanliness of our rooms and that you enjoyed your stay with us overall. At the same time,… Show more

Dear Adel Sulaiman, Thank you very much for taking the time to review your stay with us and share your impressions. We are delighted that you have so positively highlighted the amenities in your room, our location, the cleanliness, and the comfort offered. Your praise in these areas confirms our daily commitment to ensuring our guests have a pleasant stay. At the same time, we take your feedback on pricing and especially your experience with our team very seriously. We are sorry that our service did not satisfy you in all aspects. Our guests' opinions are very valuable to us and provide us with important opportunities for improvement. We thank you for your openness and would be delighted to welcome you again at another opportunity. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Adel Sulaiman, Thank you very much for taking the time to review your stay with us and share your impressions. We are delighted that you have so positively highlighted the amenities in your room, our location, the cleanliness, and th… Show more

Dear Paweł, Thank you very much for taking the time to review your stay in such detail. We are delighted to read that you were completely satisfied with your spacious, clean, and quiet room and that you were able to enjoy the view of Engelberg. We are also pleased that our breakfast selection and pool area contributed to a pleasant experience. At the same time, we regret that you found the parking fees too high and that you preferred an alternative parking option. We thank you for your positive review and would be happy to welcome you back. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Paweł, Thank you very much for taking the time to review your stay in such detail. We are delighted to read that you were completely satisfied with your spacious, clean, and quiet room and that you were able to enjoy the view of Enge… Show more

Dear Julien, Thank you very much for taking the time to review your stay at our hotel in such detail. We are delighted to hear that you and your family enjoyed a pleasant and relaxing stay with us. It's especially nice that your dog was warmly welcomed by our team and given small gifts – we know how important companion animals are to our guests, and it's our pleasure to ensure their stay is just as pleasant. We are proud that you particularly highlighted both the spacious and peaceful room design and the friendly service of our team. Your praise shows us that we are on the right path to providing our guests with truly relaxing moments. We greatly appreciate your positive feedback and would be delighted to welcome you and your family – including your four-legged friend – back anytime. Warm sunny greetings, Your team at H-Hotels Sergej Rosenberg - Online Reputation Manager

Dear Julien, Thank you very much for taking the time to review your stay at our hotel in such detail. We are delighted to hear that you and your family enjoyed a pleasant and relaxing stay with us. It's especially nice that your dog was w… Show more

Dear Hemant, Thank you very much for taking the time to share your experience with us. We are delighted that the central location of our hotel and its proximity to the train station and Mount Titlis were a particular plus for you. We also greatly appreciate your positive feedback regarding comfort, cleanliness, and the friendliness of the team. At the same time, we have carefully noted your feedback on the breakfast offering. We understand your desire for more variety and thank you for this valuable suggestion. Your feedback helps us to continually review and improve our offerings. We hope to welcome you back on your next visit. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Hemant, Thank you very much for taking the time to share your experience with us. We are delighted that the central location of our hotel and its proximity to the train station and Mount Titlis were a particular plus for you. We also… Show more