Reviews of Rooms Haltenegg
Haltenegg, 3625 Heiligenschwendi, Switzerland

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation of the property is good
This property provides only the beds and towels for the bath. But basic facilities like hot water kettle or tea bags or mugs or glasses for drinking water. In addition, the bedding provided was very basic. The property was not getting cleaned every day. No availability of staff at the reception
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewIt had a really nice view to the lake, beds were comfy.
Some maintenance would be nice, especially on the bathroom.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe view was the only thing in favor of this hotel.
It was ghostly ...nobody around to help you and when someone was there very unfriendly and unwelcoming. The room was looking like a student bedroom with strict minimum facilities , with no style and old looking . The bathroom was not clean (some used shampoo bottle left over in the bath / dirty bath mat). It was truly the worth hotel I have ever stayed in and it should not be allowed to be on a plateform like booking. com when it is so poor in every aspect of service that an hotel is supposed to deliver.
;-)
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewView is super
I havent seen any staff, coffee maschine does not work, there is not any electric kettle and refrigerator
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewAmazing views! Awesome location, beautiful sunsets and sunrises
Very dated, old fashioned Swiss plugs, untended reception (not an issue when we stayed though - but could be in an emergency) - also they left our keys on the unattended reception without anyone there (no lockbox)
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe view is fantastic and the trust
Facilitates are poor
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewRoom was great. Big room with balcony of an amazing lake thun view. As soon as we entered the room we were like WOW after seeing the view from our balcony. Room size was great and big. Comfortable bed and pillows and blanket. Bathroom was great too with warm and cold water both available with many towels and hair n shower gel. Really nothing to complaint about. I dont know why there are some bad reviews for this hotel. My experience was great and i will stay here again in future.
No breakfast option available i think but that we knew in advance. Would have been nice to have fan in room and coffee kettle or something. Luckily we brought fan and kettle ourselves. For our stay on 10th August it was very hot weather 30c.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe views as it is located in top of a mountain.
Nothing really.
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewWhen I arrived, after 21:00 as agreed and approved through the Booking platform, no one was at the reception and no one answered my calls. They left a key at reception, I took it, entered the room, and found a mess in the trash can and a messy bed. I have 2 pictures to prove everything I am saying. I did not use the booked accommodation. The housekeeping person was extremely rude and was yelling at me on my way out. I did not use this accommodation because of the dirty and messy room, so I left. Also, the manager of the accommodation was insulting me on the phone call after I left the property.
When I arrived, after 21:00 as agreed and approved through the Booking platform, no one was at the reception and no one answered my calls. They left a key, I took it, entered the room, and found a mess in the trash can and a messy bed. I have 2 pictures to prove everything I am saying. The house-keeping person was extremely rude, continuously yelling at me on my way out. I did not use the booked accommodation and was both very disappointed and humiliated.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThere was no breakfast. There was nothing available to eat or drink. The only positive thing was the view.
There were NO staff on site at all. There was 1 tiny bottle of body wash for each person that was supposed to last for two days. The rooms were not refreshed and the towels were the worst towels I have ever encountered while traveling. No air conditioning so we left the window open and in the morning there was a black cat in our room!!! The "hotel" is in the middle of nowhere so if you need something you have to drive down the mountain into town to find something since there is literally nothing available at the "hotel".
Reviewed: 29 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThe view was amazing
The accommodation is due for some renovations. The furniture is old and almost falling apart.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe view
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewViews, uncomplicated and helpful workers
Maybe not so easy to find, but that’s the whole point :)
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewGreat value for money although perhaps a little tired in places the hotel was clean and the staff couldn’t have been more helpful. The views are absolutely incredible.
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewLovely views from the room terrace.
Rooms a bit tired and sterile.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified review