7.0

Reviews of Rooms Haltenegg

Haltenegg, 3625 Heiligenschwendi, Switzerland

  • Muhannad

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Mohammad

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Amit

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Location of the property is good

    This property provides only the beds and towels for the bath. But basic facilities like hot water kettle or tea bags or mugs or glasses for drinking water. In addition, the bedding provided was very basic. The property was not getting cleaned every day. No availability of staff at the reception

  • See the hotel
  • Péter

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    It had a really nice view to the lake, beds were comfy.

    Some maintenance would be nice, especially on the bathroom.

  • Catherine

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    The view was the only thing in favor of this hotel.

    It was ghostly ...nobody around to help you and when someone was there very unfriendly and unwelcoming. The room was looking like a student bedroom with strict minimum facilities , with no style and old looking . The bathroom was not clean (some used shampoo bottle left over in the bath / dirty bath mat). It was truly the worth hotel I have ever stayed in and it should not be allowed to be on a plateform like booking. com when it is so poor in every aspect of service that an hotel is supposed to deliver.

    Property response:

    ;-)

    Rooms Haltenegg
    27 August 2025
  • Serkan

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    View is super

    I havent seen any staff, coffee maschine does not work, there is not any electric kettle and refrigerator

  • See the hotel
  • Christian

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Montgomery

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Amazing views! Awesome location, beautiful sunsets and sunrises

    Very dated, old fashioned Swiss plugs, untended reception (not an issue when we stayed though - but could be in an emergency) - also they left our keys on the unattended reception without anyone there (no lockbox)

  • Busaoud

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    The view is fantastic and the trust

    Facilitates are poor

  • See the hotel
  • Umar

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Room was great. Big room with balcony of an amazing lake thun view. As soon as we entered the room we were like WOW after seeing the view from our balcony. Room size was great and big. Comfortable bed and pillows and blanket. Bathroom was great too with warm and cold water both available with many towels and hair n shower gel. Really nothing to complaint about. I dont know why there are some bad reviews for this hotel. My experience was great and i will stay here again in future.

    No breakfast option available i think but that we knew in advance. Would have been nice to have fan in room and coffee kettle or something. Luckily we brought fan and kettle ourselves. For our stay on 10th August it was very hot weather 30c.

  • Abdulaziz

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    The views as it is located in top of a mountain.

    Nothing really.

  • Raffaella

    Reviewed: 6 August 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Miroslav

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    When I arrived, after 21:00 as agreed and approved through the Booking platform, no one was at the reception and no one answered my calls. They left a key at reception, I took it, entered the room, and found a mess in the trash can and a messy bed. I have 2 pictures to prove everything I am saying. I did not use the booked accommodation. The housekeeping person was extremely rude and was yelling at me on my way out. I did not use this accommodation because of the dirty and messy room, so I left. Also, the manager of the accommodation was insulting me on the phone call after I left the property.

    When I arrived, after 21:00 as agreed and approved through the Booking platform, no one was at the reception and no one answered my calls. They left a key, I took it, entered the room, and found a mess in the trash can and a messy bed. I have 2 pictures to prove everything I am saying. The house-keeping person was extremely rude, continuously yelling at me on my way out. I did not use the booked accommodation and was both very disappointed and humiliated.

  • Dorothy

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    There was no breakfast. There was nothing available to eat or drink. The only positive thing was the view.

    There were NO staff on site at all. There was 1 tiny bottle of body wash for each person that was supposed to last for two days. The rooms were not refreshed and the towels were the worst towels I have ever encountered while traveling. No air conditioning so we left the window open and in the morning there was a black cat in our room!!! The "hotel" is in the middle of nowhere so if you need something you have to drive down the mountain into town to find something since there is literally nothing available at the "hotel".

  • Christian

    Reviewed: 29 July 2025 · Stayed in June 2025

    Verified review
  • See the hotel
  • 7.0 Good
    David

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review
  • Akkermans

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    The view was amazing

    The accommodation is due for some renovations. The furniture is old and almost falling apart.

  • Tirlea

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    The view

  • See the hotel
  • Ali

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Colm

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
  • Fernando

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    Views, uncomplicated and helpful workers

    Maybe not so easy to find, but that’s the whole point :)

  • See the hotel
  • Jonathon

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review

    Great value for money although perhaps a little tired in places the hotel was clean and the staff couldn’t have been more helpful. The views are absolutely incredible.

  • James

    Reviewed: 10 July 2025 · Stayed in June 2025

    Verified review

    Lovely views from the room terrace.

    Rooms a bit tired and sterile.

  • 7.0 Good
    Jinanggoon

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...