I could not find the way to get to the apartment by google map even though I put the exact address. Therefore I recommend the apartment owner to put the sign with an arrow on the road or explain on the website in advance for guiding the guests for easy accessbility.

The room is clean and the view from the balcony is very nice.

Stayed in August 2025

Beautiful view. Nice spa. Basic, adequate cooking supplies.

Stayed in July 2025

We are not able to see Matterhorn directly from the apartment.

The apartment is well equipped. It is very spacious and comfy.

Stayed in July 2025

You need to climb a slope for a few minutes from the main road to reach the room, which can be a bit tiring when dragging luggage. However, most apartments in Zermatt are like this, so there’s not much to complain about.

The house is spacious enough with complete facilities, making it ideal for family trips. The staff are warm and friendly.

Stayed in July 2025

There is a short inclined walk to the apartment. Will not be suitable for wheelchair or very frail person

Apartment that we got was the 4 bed duplex on 4th floor. It was fantastic with view of Matterhorn from the living room

Stayed in July 2025

While our stay was overwhelmingly positive, there were a couple of minor points worth mentioning. The apartments are situated on a steep hill, which means there's an uphill walk, sometimes involving stairs, to reach the property. While walking this may not be a major issue, this was a challenge for us given that we had lots of luggage and our party comprised of a toddler and seniors. We had read on this from other reviews, and hence requested for pickup and luggage assistance ahead of time. The property staff were attentive and responsive so arranged for both for us which was a big savior! Also, while the apartments are fantastic for relaxing, if you're looking for extensive evening entertainment right on-site, it might be limited as Zermatt's main attractions tend to close in the early evening. Lastly, these apartments don't have a fan or air conditioning (common in Zermatt) so visiting the city in warmer months may not be ideal. Overall, these were minor issues that didn't detract from our wonderful experience. I'd highly recommend Matthiol Apartments for any family looking for a comfortable and well-appointed base for their Zermatt adventure!

We recently stayed with our family at Matthiol Apartments in Zermatt for 2 nights from June 1st to June 3rd. We reserved a spacious 4-bedroom apartment on the 4th floor, and overall our stay was amazing for us. The apartment itself was well-equipped, feeling very modern, clean, and truly like a home away from home with everything we needed, especially the full kitchen. A real highlight was catching a glimpse of the iconic Matterhorn right from the balcony – it was absolutely breathtaking! We also appreciated the additional facilities offered in the wellness center in the property premises - this included sauna, steam room, and jacuzzi. The staff were incredibly warm and responsive to our request to needing help with our luggage, making us feel welcomed from the moment we arrived. We found the location to be great overall, offering a peaceful retreat while still providing relatively easy access to Zermatt's attractions with a walk of about 10 mins.

Stayed in June 2025

Great location! Beautiful apartment

Stayed in June 2025

Very nice location

Stayed in June 2025

Excellent well equipped apartments very near to the centre!! Loved it!!

Stayed in June 2025

Location was great

Amazing property.

Stayed in April 2025

The location being so far from the main road was a little difficult with strollers. There is a section of stairs that would benefit from having a ramp because we had to lift strollers and luggage. However the staff was exceptional and incredibly helpful.

The property itself was amazing

Stayed in February 2025

The path up with suitcases and ski bags difficult especially for older people the path upwards and then 3 flights of stairs with luggage was challenging so be aware when traveling with older people with limitations and lots of baggage. There is an elevator in the building so that was great.

Great location and views incredible accommodating staff. Very welcoming unlike some of the towns workers that were gruff and rude to Americans. That needs dealing with as this is a tourist destination. Matthiol was great and lovely people.

Stayed in February 2025

Was a bit of a climb, up steps, and slope, which was fine for us, but wouldn’t recommend for anyone infirm. Also we were there 5 days, and were told cleaning services were only for those staying 6 nights or longer. However, they did give us extra towels and took away bins, which was fine.

Beautiful penthouse apartment with amazing view of Matterhorn. Clean, modern spacious and comfortable. Good location, close to centre, just 5 min walk to ski shop and lifts. Met at train station by staff and shuttle, who helped us in with our luggage.

Stayed in February 2025

We had a fantastic stay at the Matthiol apartments. The space was perfect for our group of seven adults. They responded so quickly to all of our questions regarding our stay, and made it a very comfortable experience. The location is perfect and we had a wonderful time! Thank you!

Stayed in January 2025

excess to the apartment is problem and difficult with luggage to reach the apartment.

apartment excellent,good view and the staff helpful

Stayed in December 2024

Nice view. Clean. Well maintained.

Stayed in October 2024

Well arranged pick-up from the train station, met bybthe rep at the entrance and showed us the apartment.

Stayed in October 2024

One of the best decisions to choose this property, value for money, very spacious, very clean with a lot of amenities, and the best part is the views that you get, unreal. Without a doubt, one of my best stays till date

Stayed in September 2024

nice view at balcony

Stayed in September 2024

Apartment was clean, very well equiped sme very very spacious. View on Matternhorn was stunning and we also enjoys the welness.

Stayed in September 2024

Can’t think of anything

Location was spectacular,apartment was even more lovely and bigger than I thought it would be,facilities were brilliant-loved the spa facilities downstairs! Coffee machine fulllof beans and ready to go was a bonus!

Stayed in August 2024

The door needs to have a lock from inside, for making it toddler friendly

Amenities and cleanliness

Stayed in August 2024

We had a great stay, beautiful apartment with a great view, can strongly recommend. Nice spa, clean and spacious rooms.

Stayed in June 2024

Reaching to apartment along with luggage was challenging

Everything was good here from the host to property

Stayed in May 2024