Reviews of Hirschen Guesthouse - Village Hotel 3 stars
Passhöhe, 9658 Wildhaus, Switzerland

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGood location rooms were lovely ..
No lift at all staff were not very friendly we ended up eating in hotel next door as they were very helpful
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewSpa zone is a perfect after a hike days. Parking is always available even during high season.
Would be good to have a fridge
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in June 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewGood location - short distance from nearby trail that we wanted to go for. Good spacious room. Free parking is available at the site
No elevators. Luggage needs to be carried up to the higher floors
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe room was big
The parking and the room was separated from the spa facilities. The lady at the check-in wasn’t very friendly.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewClose proximity to many beautiful trails in the surrounding mountains.
For the low price of a family room in a guesthouse, we didn't have high expectations, but it must be said that the facility disappointed us. We were assigned a room on the top floor of a building with no elevator and narrow stairs. The room's ceiling height was lower than normal, approximately 2.20 meters. Photos of this type of room on Booking.com don't reveal this feature, as there's no comparison to an adult standing inside. The biggest surprise was the type of toilet connected to the room. The toilet and shower are behind a partial-height glass wall, behind a hinged glass door that is obviously not sound- or odor-proof.There is no other separation between the space with the sinks, shower and toilet and the rest of the room interior. Using the toilet was extremely embarrassing. The price of a stay at the guesthouse included use of the wellness area, located in a different building at the Hirschen Hotel. However, access to the wellness area required a key, which guesthouse guests were not provided with. Guests had to request one at the hotel reception each time.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewNice swimming pool (too bad it closes so early)
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe room had lots of space and was very quiet. The shower pressure was excellent.
We sent a message to the property to request a late check-in. The proprietors kindly left keys in a lockbox. However, when we arrived late, we didn’t realize the hotel and guesthouse were in detached buildings. After walking all over the hotel and being unable to find rooms in the “600” range, we finally returned to booking.com which indicated the guesthouse was around back. There were no lights on the outside of the building but we eventually found the correct building and room. Additional signs for guesthouse visitors should be posted. Also, there was no AC in the room (booking.com says AC is present) Because we arrived late and did not officially check in, we were marked as a no-show and charged at the front desk for our stay instead of through booking.com. All turned out fine though.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 May 2025 · Stayed in April 2025
Verified reviewReviewed: 26 March 2025 · Stayed in March 2025
Verified reviewVery good location. Very good heating in the room. Comfortable and good value for the money. Nice wellness area even though it is located in the main building.
Parking fee is not included in the room rate.
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewGood location and food are excellent. They are highly recommended., Simply Thai and the Stube
We have to change the room because room 226 is above the wellness area and at night is loud.
Reviewed: 18 January 2025 · Stayed in January 2025
Verified reviewReviewed: 8 January 2025 · Stayed in January 2025
Verified reviewReviewed: 19 September 2024 · Stayed in August 2024
Verified reviewThe location is really nice. Beautiful view, family friendly location. Playground for the kids is available, also a small swimming pool was a nice bonus ☺️
Creaking floor in the room above us early in the morning.
Reviewed: 30 August 2024 · Stayed in August 2024
Verified reviewReviewed: 21 August 2024 · Stayed in August 2024
Verified reviewReviewed: 21 August 2024 · Stayed in August 2024
Verified reviewReviewed: 13 August 2024 · Stayed in August 2024
Verified reviewReviewed: 30 July 2024 · Stayed in July 2024
Verified reviewNothing at all
No fridge No kettle No sound isolation Sunday in Switzerland supposed to be silent hours, but next door local neighbours making “concert” in the evening, so was almost impossible to sleep