Reviews of Hostellerie du Pas de l'Ours "Relais et Châteaux" 5 stars
Rue du Pas de l'Ours no 41, 3963 Crans-Montana, Switzerland
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Reviewed: 4 March 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewBeautiful decoration, super Calm, and great service . So nice staff
All was great
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 September 2024 · Stayed in September 2024
Verified reviewThe staff was amazing. They truly make the stay a five star experience.
The spa was unfortunately really underwhelming. There were no towels on hand, the sauna was warm but not hot enough to sweat, there were zero refreshments, just a sink with tiny plastic cups. For the price of the room, I expected a nice little spa set up...it felt and looked like an abandoned hotel.
Reviewed: 8 August 2024 · Stayed in August 2024
Verified reviewEverything was great!
Reviewed: 10 January 2024 · Stayed in January 2024
Verified reviewReviewed: 13 October 2023 · Stayed in October 2023
Verified reviewReviewed: 4 August 2023 · Stayed in August 2023
Verified reviewReviewed: 9 July 2023 · Stayed in July 2023
Verified reviewReviewed: 13 May 2023 · Stayed in April 2023
Verified reviewReviewed: 13 April 2023 · Stayed in April 2023
Verified reviewReviewed: 26 March 2023 · Stayed in March 2023
Verified reviewFriendly staff, making you very much feel at ease. The rooms are luxurious and the breakfast extraordinarry.
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Reviewed: 12 March 2023 · Stayed in March 2023
Verified reviewReviewed: 11 March 2023 · Stayed in March 2023
Verified reviewReviewed: 4 March 2023 · Stayed in February 2023
Verified reviewExtremely friendly staff providing world class service. Remy and the team were the most gracious hosts and organized the best stay for us.
Reviewed: 30 January 2023 · Stayed in January 2023
Verified reviewReviewed: 23 January 2023 · Stayed in January 2023
Verified reviewAmazing staff and service. Thank you for everything.
Nothing…
Reviewed: 20 January 2023 · Stayed in January 2023
Verified reviewReviewed: 8 October 2022 · Stayed in October 2022
Verified reviewReviewed: 8 October 2022 · Stayed in October 2022
Verified reviewThe property was so well situated! Amazing Mountain View’s and not too far off from the main town area! also well situated!
Reviewed: 25 September 2022 · Stayed in August 2022
Verified reviewThe restaurant in the hotel is amazing. It is so cute and reminds me of what I would expect a luxury log cabin to be like. However, the best part by far was the staff. They are some of the kindest, most welcoming people I have ever met!
I wish they had ac but in the winter / this would definitely not be an issue!
Reviewed: 13 September 2022 · Stayed in September 2022
Verified review