The room was a little too warm at night despite the air conditioning. Other than that, everything was perfect.

Our child received attention and presents from the staff. The interior of the room / appartment was beautiful. The jacuzzi was fun.

Stayed in August 2025

room not ready at check in. Parking lot overfilled

great location

Stayed in August 2025

Some facilities could be updated. Price is too high for the room renovated (or built) in the 2000-s

Location, service, lake view

Stayed in July 2025

The gym was a short walk from the main reception which in bad weather would not be so great. But that is my only complaint.

We stayed during a heat wave and consequently have a lake ensuite was fantastic. The rooms on the lake had screen door (in addition to the normal glass ones) so you could hear the lake wild life (birds etc) waking up in the morning. The views across the lake to the high peaks of the alps are fantastic.

Stayed in June 2025

Some renovations could be done.

The location was amazing. We enjoyed having a dive in the lake from our room! The staff were very friendly and welcoming. The fun part was going to the pavillon with a golf cart!

Stayed in April 2025

The room doesn't have 100% blackout. For people who are more sensitive to light, this can be a problem.

The stay was wonderful, the staff very polite and available. Impeccably clean room with a unique view. Our 7 years old daughter loved the room and we'll definitely be back.

Stayed in April 2025

I loved everything about the place ..

Architecture was lovely, the stuff were friendly, and the place good situated 😊

Stayed in March 2025

For a hotel 5 star there was no gym on site or health spa.

Location and rooms .Food good and an excellent breakfast.Staff attentive and friendly

Stayed in October 2024

the privacy and the calmness

Stayed in September 2024

We didn't like that we had to leave! We would have liked to stay much longer!

The breakfast was very delicious with an array of choices. It was all very fresh. The dining area had a beautiful view of the lake. All very satisfying.

Stayed in September 2024

My husband visited this hotel for the first time nearly 10 years ago, so of course the rooms have some wear and tear, hopefully it will be taken care of and I will be definitely returning here.

I have been planning to visit this hotel for quite some time, and I am happy the experience met my expectations. I strongly recommend booking the lake pavilion as it is very nice to wake up and go for a swim in the lake in the morning. The pavilion is spacious and well equipped. The bed and pillows comfortable. Breakfast selection was wide and the food was very good. I also recommend to book a massage - it takes place in your pavilion, so it is very convenient, and the massage therapist is really good - my back pain went away for several days! It was a nice touch - getting a tourist book with tickets to nearly all the museums in the area and free bus passes. Puddle boards are free for hotel guests - it is a must do activity when the lake is calm. And there are bikes to rent - we took it for an hour and the price was reasonable.

Stayed in August 2024

amazing setting

Stayed in August 2024

amazing hotel

Stayed in August 2024

This was my third visit to La Palafitte. It is the perfect getaway! The staff is always so friendly and accommodating. The location, food, and amenities can’t be beat!

Stayed in August 2024

Very nice hotel. The only low light was the urine smell from bathroom.

Stayed in July 2024

Too many insects as they are on the lake

Great location and clean rooms. Great services

Stayed in May 2024

For the size of the bathroom the shower could have been a bit bigger. Also could have done with a blind so when in the shower you can keep your modesty

Rooms looked small from outside but were actually very big. Very relaxing being on the water

Stayed in May 2024

The hotel overlooks lake Neuchâtel with some lake view suites right on the water. Absolutely beautiful location and the staff were very friendly.

Stayed in April 2024

The only confusion was that our room was not directly on the lake (first row), as apparently when we booked they only had rooms left that were with a view to the lake (second row), but it was unclear from booking.com that those are not the ones on the pictures with direct access to the lake.

Amazing location and design, everything was truly impeccable, loved it!

Stayed in September 2023

amazing location

Stayed in August 2023

breakfast was good as a meat eater, not sure about other dietary requirements though. We had to ask if there was any vegan options and even though the chef made us an incredible vegan platter it would have been nice to have vegan options as a standard in the buffet and not personally request.

I like the attention we had from the staff especially at the restaurant for dinner as my husband is vegan and everyone was super accommodated to his needs (which was incredible)

Stayed in July 2023

Leaving 😫😄

Breakfast was good but variety and choice was limited compared to other hotels at this price.

Stayed in July 2023

The food at the bar was pretty disappointing for the cost. I enjoyed the location, view, ambiance and wine, but the food wasn’t something we’d order again. It’s also starting to look a little tired. Not bad, but starting.

Property was great. Location was great, the deck over the water and ladder to jump in was perfect. Bed was super comfortable, layout was great.

Stayed in July 2023

Nothing, all was excellent

All perfect, hotel more than 100% recommended specially for a romantic get away

Stayed in June 2023