Reviews of ibis budget Basel City 1 stars
Grosspeterstrasse 12, 4052 Basel, Switzerland

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewCleaning,location,staff
Parking should be included in price,breakfast should be included (like most ibis do)
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewStaff at the reception was really polite - explained us about the free tourist ticket system at check-in; express check-out
Even for a budget hotel, the door for the toilet in the room can at least have a lock for some privacy.
Dear Guest, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards, the Ibis Budget Team
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe hotel was quiet and I got a good night’s sleep. Good continental breakfast.
It was hard to get into the shower, very narrow space between the door and shower.
Dear Guest, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards, the Ibis Budget Team
Reviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewWell located, within 15 minutes walking distance of the railway station. Perfect for a short trip to Basel. Great option of a “grab and go” breakfast pack for 7CHF. Attractive modern interior, particularly in reception and breakfast area.
No kettle in our room.
Dear guest, thank you very much for your comments about your stay at the ibis budget Basel City. We are delighted to receive your praise. We will of course share your comments with the staff concerned. We hope to welcome you back soon. With kind regards, the ibis budget team
Dear guest, thank you very much for your comments about your stay at the ibis budget Basel City. We are delighted to receive your praise. We will of course share your comments with the staff concerned. We hope to welcome you back soon. With… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewlocation, clean room, facilities
mattress was so hard, I could not sleep well on it. no socket beside the bed
Dear guest, we look forward to your comments about your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will share your comments with our team. However, we regret that your experience regarding the furnishing and layout of the room did not meet your expectations. Please allow us to mention that the rooms are made according to the standard brand of the ibis budget hotels. For your comfort, we recommend to have a look at the 3-star Ibis Styles hotel or 4-star Novotel. We hope that you will give us the opportunity to serve you better in the near future. Sincerely, your ibis budget Basel City team
Dear guest, we look forward to your comments about your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will share your comments with our team. However, we regret that your experience regarding t… Show more
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewModern and clean
Not much, just small rooms
Dear guest, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards, ibis Budget Basel City Team
Dear guest, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve … Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGood budget hotel
Nothing
Dear guest, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards, ibis Budget Basel City Team
Dear guest, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve … Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewVery small room, but it was perfect for one night
Dear guest, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards, ibis Budget Basel City Team
Dear guest, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve … Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewComfortable room, small but complete! Great breakfast and helpful staff who gave us valuable tips to explore and swim around Basel! We were also allowed an earlier checkin, which was extremely convenient.
Dear Marcella, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards, ibis Budget Basel City Team
Dear Marcella, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to impro… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewnice size room - we booked a double room with a kids bunk bed - we didnt need the kids bunk bed but it was okay. nice heating food facilities and drinks. Good location
no hair dryer had to borrow.
Dear Nesha, thank you very much for taking the time to write to us after your stay at the ibis budget Basel City. We are a 1-star hotel and part of the Accor chain. All our amenities, furnishing, toiletries etc. are standard for the ibis budget brand. In case you wish to stay in a more upscale hotel with larger rooms, please check out the AccorHotels website. We offer several brands in Basel with larger rooms and other amenities. Prices vary per location, brand and seasonality. We hope that you will give us the opportunity to serve you better in the near future. Sincerely, your ibis budget Basel City team.
Dear Nesha, thank you very much for taking the time to write to us after your stay at the ibis budget Basel City. We are a 1-star hotel and part of the Accor chain. All our amenities, furnishing, toiletries etc. are standard for the ibis bu… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI received a Basel Card, but even though I stayed for four nights, the staff mistakenly gave me only a three-day pass, so I couldn’t use it from the fourth day onward. It’s cheap for Switzerland, but the service is not sufficient.
Dear Guest, thank you for taking the time to share your feedback. If you had come to reception to inform us, we would have corrected the error. We are nevertheless sorry for this inconvenience. We hope to welcome you back to our hotel very soon! Best regards, the Ibis Budget Team
Dear Guest, thank you for taking the time to share your feedback. If you had come to reception to inform us, we would have corrected the error. We are nevertheless sorry for this inconvenience. We hope to welcome you back to our hotel very … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewI loved the breakfast area - it is such a warm and cozy area, with big glass windows surrounded by green trees. Breakfast there was truly perfect and relaxing start of the day. Staff was also very kind - I had problem with air-conditioning and they switched my room imediatelly, despite high occupancy duting those days.
Breakfast buffet was varied, but missing a few classic hot/warm breakfast options (like scrambled eggs, bacon or sausage). To be objective, room is rather small but more than enough for 1 person and short stay.
Dear guest, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards, ibis Budget Basel City Team
Dear guest, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve … Show more
Reviewed: 25 August 2025 · Stayed in July 2025
Verified review