ibis Styles Basel City: arvustused 3 tärniga

Dear Guest, We take accusations of this kind extremely seriously, especially when they are made publicly without a shred of evidence. You have alleged that your card details were copied at our establishment — this is a very serious claim, and one that requires clear proof before being made. When you brought this concern to our reception, you were unable to provide any form of evidence that a fraudulent transaction had originated from our terminal. In fact, my colleague offered to help you check your bank account or payment history together, directly on your phone, in an effort to clarify the situation — but you refused any assistance. Moreover, to state that our staff "just smiled" at you is not only false, but also quite inappropriate. Our team handled your concern with patience and professionalism, despite the absence of any proof from your side. Reducing this to a mere “smile” is both misleading and unfair to their efforts. Before publicly accusing someone — especially online — it is critical to first question the basis of your claim. Such remarks, when unfounded, can damage reputations without justification and reflect poorly on the person making them. We respectfully ask that such serious accusations be made only with proper investigation and supporting evidence. Sincerely,

Dear Guest, We take accusations of this kind extremely seriously, especially when they are made publicly without a shred of evidence. You have alleged that your card details were copied at our establishment — this is a very serious claim, … Näita rohkem