Reviews of AlpenGold Hotel Davos 5 stars
Baslerstrasse 9, 7260 Davos, Switzerland
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewVery accommodating and family friendly
Nil
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe staff and location
It wasn’t clean the first day we saw lots of hair on the bed The toilet wasn’t clean The leave the used glasses and the coffee in the room they didn’t take Towels are not clean And they have shuttle to take us from/to the train station and it’s free but they didn’t tell us about it we knew by ourselves after 3 days after using the normal taxi
Dear Mr. Khlood, We appreciate your stay and are grateful for your feedback. I would like to express my sincere apologies for any inconvenience you may have experienced during your stay. I regret to hear that your stay did not meet your expectations. We are dedicated to providing our guests with exceptional accommodations. We regret this development and would be happy if you could send us your concerns and we can convince you for a better future stay at our hotel. We kindly request that you inform us of your return to Davos so that we can ensure an optimal stay for you. We are available to address any additional requests or concerns you may have. Sincerely, Filippos Kottoros Ass. Front Office Manager
Dear Mr. Khlood, We appreciate your stay and are grateful for your feedback. I would like to express my sincere apologies for any inconvenience you may have experienced during your stay. I regret to hear that your stay did not meet your ex… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe location, have an A/c in the room
The breakfast, there wasn’t a variety in the breakfast. And although good salad options were available, they were placed right next to the meat dishes. This is unpleasant for guests who do not eat meat and negatively affects their dining experience. I urge you to reconsider the placement of vegetarian options
Dear Hamda, Thank you for staying with us and for taking the time to share your experience. We are very pleased that you enjoyed your time with us and will pass on your positive feedback to the whole team. It is very important to us that our guests feel comfortable. We therefore take your feedback about the breakfast buffet very seriously and will discuss it with the relevant department. Despite the inconvenience, we are glad to read that the hotel's location met your expectations. We would be delighted to welcome you back in the future and are always at your disposal for any further concerns or requests. With kind regards, Filippos Kottoros Ass. Front Office Manager
Dear Hamda, Thank you for staying with us and for taking the time to share your experience. We are very pleased that you enjoyed your time with us and will pass on your positive feedback to the whole team. It is very important to us that ou… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation, size of the rooms and play grounds
Housekeeping, the room were not cleaned to the level of 5 stars at all , if they can expand on their swimming pools
Dear Helal, Thank you for your stay and for taking the time to share your experience with us. We are very pleased that you enjoyed your stay with us, and we will pass on your positive feedback to the whole team. It is very important to us that our guests feel comfortable. We therefore take your feedback and regret your disappointment with some issues, such as your comment about the cleaning. We would like to express our sincere apologies and will discuss this internally with the relevant department. Apart from the inconvenience, we are glad to read that the size of our rooms and the playground met your expectations. We would be very happy about a future visit to our hotel and are always at your disposal for further concerns and requests. With kind regards Filippos Kottoros Ass. Front Office Manager
Dear Helal, Thank you for your stay and for taking the time to share your experience with us. We are very pleased that you enjoyed your stay with us, and we will pass on your positive feedback to the whole team. It is very important to us t… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewIt is the best thing in Davos
Non
Dear Khaled, Thank you for staying at our hotel and for taking the time to give us a positive review. We are thrilled to know you had a wonderful stay, and we will share your positive feedback with the Team. We are all looking forward to your next visit to the AlpenGold Davos already! With kind regards Filippos Kottoros Ass. Front Office Manager
Dear Khaled, Thank you for staying at our hotel and for taking the time to give us a positive review. We are thrilled to know you had a wonderful stay, and we will share your positive feedback with the Team. We are all looking forward to yo… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewVery nice and friendly staff. Great food . Well kept property really amazing
Nothing
Dear Mr. Zerihun, Thank you for your stay and for taking the time to share your impressions with us. We are honored reading your feedback and we appreciate all the time you took to share your experiences with us. A thank you is the least we can express in front of these lines of text we have just read. I assure you that your feedback will be shared with all staff. We are all looking forward to your next visit to the AlpenGold Davos already! With kindest regards Filippos Kottoros Ass. Front Office Manager
Dear Mr. Zerihun, Thank you for your stay and for taking the time to share your impressions with us. We are honored reading your feedback and we appreciate all the time you took to share your experiences with us. A thank you is the least we… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewEvery thing
NA
Dear Najat, Thank you for staying at our hotel and for taking the time to give us a positive review. We are thrilled to know you had a wonderful stay, and we will share your positive feedback with the Team. We are all looking forward to your next visit to the AlpenGold Davos already! With kind regards Filippos Kottoros Ass. Front Office Manager
Dear Najat, Thank you for staying at our hotel and for taking the time to give us a positive review. We are thrilled to know you had a wonderful stay, and we will share your positive feedback with the Team. We are all looking forward to you… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewTransfer to Davos and back was great (great staff). The bar team is great. Hotel view.
1) Hotel with many of guests from middle east – some were nice, some definitely not. Our neighbors were very loud and basically lived in the hotel room, kids running between rooms. Offering an alternative room was nice, but too late and could have been communicated much better (mobile?). 2) When we arrived earlier than 3pm, the reception let us wait in the lobby for more than 45min, while the room was ready, since they forgot to call. 3) Room was insufficiently cleaned.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThey lost my laundry I didn’t find it 🥲 they were not professional in Hotel 5 star standard
Dear valued Guest Thank you for your stay in our Hotel and for taking the time to share your impressions with us. I would like to express my sincere apologies for any inconvenience you may have experienced during your stay, and I am sorry to read that your stay did not met your expectations. Our commitment is exceptional stays for our guests and please be ensured that your topics will be discussed between us as a team. We are pleased to mention that we handle a significant volume of customer clothing on a daily basis, and we are proud of our proven success in this area. We ensure that the returned items are returned promptly and undamaged. It is important to note that accurate recording of items on the laundry list is essential for efficient washing process and to avoid any misunderstandings. We would be glad of a future visit from you so that we could convince you of the quality we are used to. We are always at your disposal for further concerns and requests. With kindest regards Filippos Kottoros Ass. Front Office Manager
Dear valued Guest Thank you for your stay in our Hotel and for taking the time to share your impressions with us. I would like to express my sincere apologies for any inconvenience you may have experienced during your stay, and I am sorry … Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewAmazing place amazing service amazing staff amazing area. 100%
Nothing at all. I enjoyed every minute
Dear Ghazi, Thank you for staying at our hotel and for taking the time to give us a positive review. We are thrilled to know you had a wonderful stay, and we will share your positive feedback with the Team. We are all looking forward to your next visit to the AlpenGold Davos already! With kind regards Filippos Kottoros Ass. Front Office Manager
Dear Ghazi, Thank you for staying at our hotel and for taking the time to give us a positive review. We are thrilled to know you had a wonderful stay, and we will share your positive feedback with the Team. We are all looking forward to you… Show more