Reviews of Josy's Home Zermatt
Metzggasse 19 Studio Parterre, 3920 Zermatt, Switzerland

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 3 September 2025 · Stayed in July 2025
Verified reviewThere were so many lovely edible chocolate treats, fresh fruit and cold beverages and wine in the fridge when we arrived to make us feel so welcomed and relaxed after a long day of travel. Thank you, Maria! Generous supply of coffees, cream and teas and even granola. The studio is thoughtfully arranged to maximize space, so it never felt small. Everything was clean and well maintained. Big spacious bathroom with quality towels and toiletries. The balcony is actually much larger than the pictures convey, it is "L" shaped, so plenty of room to sit and listen to the river or gaze at the town. It's only a couple of minutes up/down a short hill to the main street where an Alp horn player and flutist played music on the church steps at 4:00pm daily while you wait for the famous goats to return from the summer pastures around 4:30pm or see them head out in the morning around 9:00am.
We were confused as to which door was our apartment when we first arrived. After entering the ground floor, you will use the red key to enter the door on the left side of the ground floor. Inside the hallway are multiple apartments. The apartment will be the last one on the left and uses the white key. The hot water heater was a scalding 75C (167F!), so set and check your water temperature before entering the shower and don't touch the faucet pipe can be very hot. I suppose it's so hot because it has to warm up glacial ice water. The outside of traditional wooden building has charming character, but the apartment is modern and nicely sound proofed.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewIt was very clean.
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewHost is very prompt in response. Gives clear, precise instructions. Very generous with in-house amenities. Good location & accessibility. Really enjoyed our stay. Thank you Maria. ❤️
Apartment lock need lubrication or alignment check.
Hi , many thanks for your very kind message on booking. Take care . See you again.
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewWonderful stay. The apartment had everything we could need for a ski trip to Zermatt. The host Maria was always super friendly and helpful.
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewThe apartment was clean, well presented and the location was excellent.
Everything was perfect for our short stay
Hi Mark, thanks a lot for your review . Have a good time. Best regards
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewGreat stay! The property was very clean, and the location was perfect—close to everything. I highly recommend it!
Reviewed: 21 January 2025 · Stayed in January 2025
Verified reviewReviewed: 19 December 2024 · Stayed in November 2024
Verified reviewExcellent instructions and easy access.
The place was excellent. No complaints.
Hi, thanks for your review, i wish you a Merry Cristmas and all the Best for the New Year 2025
Reviewed: 20 October 2024 · Stayed in October 2024
Verified reviewHost is very nice and respose whatspp promptly, the direction and check-in was given days before arrival ,it's so easy. Locate at walking distance of transport station, supermarket and restaurants Host is super nice, we was welcome with drinks <juice, soda and champagne>,chocolates and fruits. Room is comfortable and clean<exactly how it look in the website intro> with functional kitchen and cofee machine <coffee and tea provided >. The balcony with mountain views,there is outdoor chair and table for us to enjoy the view while having nice cup of coffee.
Hi Kun , thanks for your review on booking , i wish you a Merry Cristmas and all the Best for the New Year 2025
Reviewed: 28 September 2024 · Stayed in September 2024
Verified reviewReviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReviewed: 4 September 2024 · Stayed in September 2024
Verified reviewReviewed: 25 August 2024 · Stayed in August 2024
Verified reviewThis is really comfortable and cozy apartment owned by very solicitous hosts. Everything was amazing, we were absolutely thrilled staying there. There is a brook right outside the house (if you like such calming sounds).
Everything was perfectly fine
Hi Victor, thanks for your review on booking , i wish you a Merry Cristmas and all the Best for the New Year 2025. Best regards. Maria
Reviewed: 14 August 2024 · Stayed in August 2024
Verified reviewGreat homely apartment….Maria made sure we were welcomed. Easy to access and had everything on your door stop. Clean apartment.
Hi Kaye, thanks for your review on booking , i wish you a Merry Cristmas and all the Best for the New Year 2025. Best regards. Maria
Reviewed: 12 August 2024 · Stayed in July 2024
Verified reviewExtremely nice and helpful host nice treats on arrival. Very good location.
Hi Csaba, thanks for your review on booking , i wish you a Merry Cristmas and all the Best for the New Year 2025. Best regards. Maria
Reviewed: 8 July 2024 · Stayed in July 2024
Verified reviewThe apartment was up a bit of a hill. Once we found the place it was the best location, away from the busy Main Street but a 1 minute walk to get back. The balcony was a nice place to sit and enjoy the outside. We cooked breakfast every morning.
Hi Gwen, thanks for your review on booking , i wish you a Merry Cristmas and all the Best for the New Year 2025. Best regards. Maria
Reviewed: 6 July 2024 · Stayed in July 2024
Verified reviewExcellent location, close to everything, very nice owner, and comfortable apartment with a nice deck.
Hi Susan, thanks for your review on booking , i wish you a Merry Cristmas and all the Best for the New Year 2025. Best regards. Maria
Reviewed: 28 April 2024 · Stayed in April 2024
Verified reviewReviewed: 14 February 2024 · Stayed in February 2024
Verified reviewReviewed: 4 February 2024 · Stayed in February 2024
Verified reviewReviewed: 21 December 2023 · Stayed in December 2023
Verified reviewEverything about the place was perfect, the location, the room facilities, and the hosts were very kind and quick to reply to messages.
Hi Jo Han, thanks for your review on booking , i wish you a Merry Cristmas and all the Best for the New Year 2025. Best regards. Maria
Reviewed: 21 November 2023 · Stayed in November 2023
Verified reviewMaria it's an excellent host. She guide us in everything we need and now we are good friends.
Hi Daniel , thanks for your review on booking , i wish you a Merry Cristmas and all the Best for the New Year 2025. Best regards. Maria
Reviewed: 12 November 2023 · Stayed in November 2023
Verified reviewWe missed the bus and had to wait in the cold wind for over an hour before catching the train to Zermatt. It was snowing and dark when we arrived, and we were cold and tired. However, the room truly provided us with comfort and warmth. I love here so much. The host is very patient and kind. I will choose this place again the next time I visit Zermatt!
Hi Sutong, , thanks for your review on booking , i wish you a Merry Cristmas and all the Best for the New Year 2025. Best regards. Maria
Reviewed: 11 November 2023 · Stayed in November 2023
Verified reviewSpacious bathroom, fully equipped kitchen, ample furniture and great internet. Extra heater is provided so super comfortable. Location is 10 min for train station and is spotless clean. Maria is an awesome host and respond to us within minutes.
Hi Xiao, thanks for your review on booking , i wish you a Merry Cristmas and all the Best for the New Year 2025. Best regards. Maria