Reviews of Jungfrau Lodge, Annex Crystal
Dorfstrasse 52, 3818 Grindelwald, Switzerland
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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewIncredible view
Staff can be more welcome and friendly
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewAbsolutely blown away by the view from our balcony. Really great hotel - super comfy bed! Great location to the Grindelwald terminal and other activities. Would highly recommend.
Nothing
Thank you for your stay and your great feedback Katherine. We are glad to hear that you enjoyed your stay, especially the view from the balcony and the beds. We would appreciate it to welcome you again in the future.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewView was fantastic
Thank you for your stay and your great feedback. We are glad to hear that you enjoyed your stay and we would appreciate it to welcome you again in the future.
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewBest view , good location, clean.
Thank you for your stay and your great feedback Guljahon.
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewAmazing mountain views !!! Also great 180 views on the balcony.
Shower head really low
Thank you for your stay and your great feedback Michael. We are glad to hear that you enjoyed your stay, especially the breathtaking view to the surrounding mountains. Thank you for your input regarding shower head, we will of course check it. We would appreciate it to welcome you again on another occasion.
Thank you for your stay and your great feedback Michael. We are glad to hear that you enjoyed your stay, especially the breathtaking view to the surrounding mountains. Thank you for your input regarding shower head, we will of course check … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewFrom the balcony, we can directly face the splendid panorama with mountains and the village! Such a breathtaking and beautiful scene!
Thank you for your stay and your great feedback Yun Hsuan. We are glad you enjoyed the breathtaking view from your balcony! The mountain and village panorama truly is something special.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewamazing balcony with views of mountains, come with parking spaces and lifts and great breakfast. large rooms which is nice for 2-3 people.
the staff at the reception, a tall slim man sometimes talk in sarcastic tone and made snide comments to asians
Thank you for your stay and your feedback Li. We are glad to hear that you enjoyed your overall stay in our hotel. We are truly sorry to learn that you had an unpleasant interaction with one of our staff members. Please rest assured that guests of all nationalities are warmly welcomed here.
Thank you for your stay and your feedback Li. We are glad to hear that you enjoyed your overall stay in our hotel. We are truly sorry to learn that you had an unpleasant interaction with one of our staff members. Please rest assured that gu… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewView from room was on spot.
Room donot have basic kettle, glass and cups. Always have to go downstairs.
Thank you for your stay and your feedback Pankti. We are glad to hear that you enjoyed your overall stay. Thank you for your input regarding kettle and glasses. We will consider that for the future. We would appreciate it to welcome you again on another occasion.
Thank you for your stay and your feedback Pankti. We are glad to hear that you enjoyed your overall stay. Thank you for your input regarding kettle and glasses. We will consider that for the future. We would appreciate it to welcome you aga… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewProfessional!!
Too many flies in breakfast area. The other things are almost perfect.
Thank you for your stay and your feedback Woo Ill. We are glad to hear that you enjoyed your overall stay in our hotel. Unfortunately, we did experience an issue with flies at the beginning of July, and we sincerely apologize for any inconvenience this may have caused. We truly appreciate your understanding and thank you for bringing it to our attention.
Thank you for your stay and your feedback Woo Ill. We are glad to hear that you enjoyed your overall stay in our hotel. Unfortunately, we did experience an issue with flies at the beginning of July, and we sincerely apologize for any inconv… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewI love a little place that over delivers. Lovely little chalet style room and in our opinion, much better than the actual lodge, as it sits on the valley side, so there is no road and traffic spoiling your incredible view. The inexpensive cocktails came with nuts and the continental breakfast was generous with all kinds of options. They also have a ‘kettle and mug’ station in the communal reception in the annex. Well done!
Thank you for your stay and your feedback Safia. We are glad to hear that you enjoyed your stay and we would appreciate it to welcome you again on another occasion.
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewThe room was clean. The view was unmatched.
The staff could be a little more friendly. Also please be mindful that if you are visiting in the summer, there is no AC. You can ask for a fan from the front desk, though.
Thank you for your stay and your feedback Sophia. We are glad to hear that you enjoyed your overall stay. May we ask what bad experience you had with our staff members?
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewThe view from the room is magnificent, to die for!
Thank you for your stay and your great feedback Rostam. We are glad to hear that you enjoyed your stay, especially the view. We would appreciate it to welcome you again on another occasion.
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewBookings
Thank you for your stay and your great feedback Mary Kay. We are glad to hear that you enjoyed your stay and we would appreciate it to welcome you again on another occasion.
Reviewed: 8 June 2025 · Stayed in May 2025
Verified review